We are going on a girls holiday to Ibiza next year .Ive never been before but George listened to our needs and helped us with locations . He is very knowledgeable and i feel confident it will be a... See more
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We booked our holiday to Ibiza with George. He was very knowledgeable, friendly and patient. He gave us accommodation and price options to suit our needs. The booking process was very easy and George... See more
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We were eager to book a holiday but afraid to take the step and book. The service from Hays in Shaftesbury was brilliant, and left us wondering why we had waited so long to finally get on with it!
Company replied
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 High Street, SP7 8JG, Shaftesbury, United Kingdom
- 01747 854331
4.9
Excellent
454 reviews
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Reply from Hays Travel - Shaftesbury
Thank you for your kind review
Great experience
Great experience! The gentleman Jon behind the counter was very helpful and polite.
January 8, 2026
Unprompted review
Reply from Hays Travel - Shaftesbury
Thank you so much for the lovely review. Jon
If I could give it more stars I would
Mark is just brilliant. His sense of humour and efficiency create such a good atmosphere in this branch.
January 9, 2026
Reply from Hays Travel - Shaftesbury
Thank you for the kind words its greatly appreciated. It's always a pleasure helping you with any proposed travel arrangements. Mark
Very helpful when I find booking…
Very helpful when I find booking Holidays stressful! Shelley took time to go through my needs and successfully price matched so I got a good deal price wise
January 8, 2026
Reply from Hays Travel - Shaftesbury
Thank you so much for the kind review. It was a pleasure to help and get the holiday all booked for you. Shelley
Booking our first package holiday for…
Booking our first package holiday for many years we found George very imformative and so booked our holiday.
January 3, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind reply. George
Cruise Booked
Shelley the Manager booked our Cruise ,
I wouldn't go anywhere else to book my holidays .
January 1, 2026
Reply from Hays Travel - Shaftesbury
We're happy to hear that you had a wonderful experience booking your cruise. Thank you for your continued trust in our services for your holidays.
excellent service and friendly also…
excellent service and friendly also every thing delt with very quick
December 23, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Maddie
I'll only use Haye Travel
I will only use Hay's Travel, Mark in the Shaftesbury branch has booked most of my holidays and is so experienced, knowledgeable and just amazing at his job.
December 24, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
I had a brilliant trip to Poland.
I had a brilliant trip to Poland that was organised by Hays in Shaftesbury. Thank you
November 9, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Michaella
We found Hays travel in Shaftesbury to…
We found Hays travel in Shaftesbury to be very friendly and gave us a warm welcome,
Maddie put together a fabulous holiday to findland, nothing was to much trouble. We would highly recommend
December 7, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your lovely review Julie. Maddie :)
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Michaella
Professional and knowledgeable people…
Professional and knowledgeable people who helped me track down a specific holiday we wanted at a good price. They are also keeping our high streets open and alive.
December 2, 2025
Reply from Hays Travel - Shaftesbury
Thank you so much for the Kind review!
Douro Experience
Very helpful and understanding of our needs and desires. Quick to respond and provide options where needed.
November 27, 2025
Reply from Hays Travel - Shaftesbury
Thank yo for your kind words its greatly appreciated. George
Mark of Hays Travel Shaftesbury has…
Mark of Hays Travel Shaftesbury has been extremely helpful in booking our dream holiday and helping with all our queries.
November 19, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your kind words Belinda its greatly appreciated. Mark
Definitely book with again
I booked a short break away, and Maddie, who took my booking, was most helpful. Went through everything with me and a pleasure to speak with.
Credit to your company
November 25, 2025
Reply from Hays Travel - Shaftesbury
Thank you for the lovely review. Maddie :)
All round excellent travel agent knowledgeable on adventure holidays beach in fact every kind of holiday experience
Easy booking with Mark his usual efficient and prompt attention to all my booking requirements
Very professional always use Hays for all your holiday and currency needs
November 22, 2025
Reply from Hays Travel - Shaftesbury
Thanks again Jayne for your kind words it's always a pleasure helping you secure your travel arrangements. Mark
Michaella made the process of booking…
Michaella made the process of booking the holiday very easy and quick. It was good not to experience a hard sale of a holiday which I have experienced at other travel agents in the past
November 12, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your lovely review. Michaella
Everything sorted and booked easily
Everything sorted and booked easily. Staff helpful.
November 4, 2025
Reply from Hays Travel - Shaftesbury
Thank you. It was lovely to help you. Maddie :)
I have used Hays travel several times…
I have used Hays travel several times in the past so it was the obvious choice to book with them again this time. Michealla who dealt with my booking listened to what I wanted, discussed any options and dates then booked what I wanted. Great no worries.
October 23, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your kind feedback. Michaella
Reply from Hays Travel - Shaftesbury
Thank you for your kind feedback. Mark
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