We are going on a girls holiday to Ibiza next year .Ive never been before but George listened to our needs and helped us with locations . He is very knowledgeable and i feel confident it will be a... See more
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We booked our holiday to Ibiza with George. He was very knowledgeable, friendly and patient. He gave us accommodation and price options to suit our needs. The booking process was very easy and George... See more
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We were eager to book a holiday but afraid to take the step and book. The service from Hays in Shaftesbury was brilliant, and left us wondering why we had waited so long to finally get on with it!
Company replied
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 High Street, SP7 8JG, Shaftesbury, United Kingdom
- 01747 854331
4.9
Excellent
454 reviews
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Hi have used you since you have taken…
Hi have used you since you have taken over the shop, and used it before you took over, The staff you have are great and very helpful, they bend over backwards to help they are always happy and smiling just like going into a great pub welcome all the best john
October 15, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your lovely feedback John! Michaella
knowledgably and helpful consultant
knowledgably and helpful consultant
Made booking easy left with tickets and boarding passes
October 12, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your lovely feedback, we hope you have a lovely holiday. Michaella
Always friendly & welcoming
Always friendly & welcoming. Very helpful in working out what I was looking for. Came out one very happy customer
October 11, 2025
Reply from Hays Travel - Shaftesbury
Thank you so much for the kind review! Glad we could finally get the trip all sorted and booked. Shelley
We love the staff at shaftesbury…
We love the staff at shaftesbury branch, always helpful and always 😃
October 5, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your lovely feedback Wendy :) Michaella
Michaella was amazing!
Michaella was so helpful and ensured we booked the best place at the best price for us. Very professional and always seems happy to help. Would absolutely recommend her for all your holiday needs.
October 1, 2025
Reply from Hays Travel - Shaftesbury
Thank you for the lovely feedback :) Michaella
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Maddie
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Michaella
Reply from Hays Travel - Shaftesbury
Thank you for your kind words Colin its greatly appreciated. Mark
You can relay on Hays Travel to find the best deal for you.
Our experience was quick, efficient and pleasant. Much easier than trying to buy a flight on the internet.
September 2, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
Highly recommend Hays Shaftesbury Branch
Received excellent service from Shelley the manager, nothing was too much trouble to get our trip itinery as close as possible to what we wanted to do, although slightly over our initial budget we had perhaps underestimated the costs involved. Very happy with what we now have booked, more than happy to recommend the Hays branch in Shaftesbury and would certainly use again for our next foreign trip.
September 4, 2025
Reply from Hays Travel - Shaftesbury
Thank you so much for the kind review and I'm so happy I could help with booking your dream trip. Shelley
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Maddie
I felt that nothing was too much…
I felt that nothing was too much trouble, especially as I was only booking a flight and the person who dealt with my request was friendly and efficient.
August 29, 2025
Reply from Hays Travel - Shaftesbury
Thank you so much. It was lovely to meet you and I hope you have the best time!! Maddie 😊
Shelley and maddie were great help
Shelley and maddie were great help. Always nice and cheerful.
August 15, 2025
Reply from Hays Travel - Shaftesbury
Thank you much. I hope you have an amazing time on your holiday and i'm glad we could help. Maddie and Shelley :)
We always book our holiday at hays
We always book our holiday at hays
Great customer service
Lovely staff
August 6, 2025
Reply from Hays Travel - Shaftesbury
Thank you for the kind feedback. Michaella
Reply from Hays Travel - Shaftesbury
Thank you for your kind feedback. Michaella
Michaella at Hays Travel was absolutely…
Michaella at Hays Travel was absolutely amazing, I was looking for a last minute getaway and she helped me get the holiday I wanted.
5 Stars to this lady.
August 7, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your lovely feedback. Michaella
Excellent staff very easy to book our…
Excellent staff very easy to book our holiday again
July 30, 2025
Reply from Hays Travel - Shaftesbury
Thank you for the kind review. Shelley
Reply from Hays Travel - Shaftesbury
Thank you. I'm glad I could help you - Maddie :)
Friendly and informative
Very friendly informative and knowledgeable when we booked our holiday.
July 24, 2025
Reply from Hays Travel - Shaftesbury
Thank you for the kind review. Shelley
Amazing as always.
We never book anywhere else apart from with Hays. Mark was fantastic from start to finish helping us find the best holiday. We also wanted a cabin change a couple days later which he dealt with very efficiently.
Thanks again!
July 21, 2025
Reply from Hays Travel - Shaftesbury
Thank you for your kind words James it's greatly appreciated. Mark
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