Aaliyah made the whole experience so easy! She was incredibly helpful throughout, right down to helping us choose the best seats on the plane. She made everything feel smooth and stress-free. Highly... See more
Company replied
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See what reviewers are saying
Aaliyah was super helpful with our holiday search & booking. Managing all the details and check in for us. A very helpful and friendly experience, made a lot less stress free than doing online.
Company replied
Very friendly professional service helped us book the holiday that we wanted with little fuss helped us choose what suited us as a family no pressure to book what we didn't want. Remember us from prev... See more
Company replied
The person I dealt with was very helpful and considerate. Her name is Aaliyah. She gave me her phone number so that if we were cut off I would not have to start all over again. She didn't make me wai... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4, 90/104 High St,, ME12 1UB, Sheerness, United Kingdom
- 01795859510
4.9
Excellent
455 reviews
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Great team. See them to book your next adventure
Stacie was very helpful and friendly in booking our family holiday for us. The whole team was very welcoming, knowledgeable and professional.
February 1, 2025
Reply from Hays Travel - Sheerness
thankyou for your lovely review we hope you have a great holiday :)
Staff always happy to help
Staff always happy, professional yet polite. Calls returned efficiently and yet another holiday booked with Hayes Sheerness.
January 30, 2025
Reply from Hays Travel - Sheerness
thankyou for your review.
we hope you enjoy your holiday :)
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Julie was amazing and made everything…
Julie was amazing and made everything clear and easy, great help as I needed to book exactly what my friend had booked
January 12, 2025
Reply from Hays Travel - Sheerness
thankyou for your lovely review we hope you enjoy your holiday :)
Always deal with Hayes Travel
Always deal with Hayes Travel
We need to be guided and this is done well
Our nearest is Sheerness and they are always at the end of the telephone
January 14, 2025
Reply from Hays Travel - Sheerness
thankyou for your lovely review we hope you have a lovely holiday :)
The girl help us a lot to find a…
The girl help us a lot to find a holiday which was best for us and explained a lot of things and the help on getting all that I asked for regarding my needs
January 11, 2025
Reply from Hays Travel - Sheerness
Thank you for your lovely review, enjoy your holiday :)
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Assistant was extremely helpful
January 5, 2025
Reply from Hays Travel - Sheerness
thankyou for your lovely review we hope you enjoy your holiday :)
Brilliant service from walking and…
Brilliant service from walking and booking a holiday, discussed all option on holidays to fit me and the wife. Would recommend Hayes.
December 28, 2024
Reply from Hays Travel - Sheerness
Thank you for your lovely review
:)
Speaking to fantastic staff
Speaking to fantastic staff. They are always nice, polite, professional, and helpful. All of them speak English with an English accent. This is so important. In fact I don’t book holidays with any other Travel Agent. 💯 Always
December 3, 2024
Reply from Hays Travel - Sheerness
thankyou for your lovely review we hope you have a lovely holiday
Reply from Hays Travel - Sheerness
thankyou for your review we hope you enjoy your holiday :)
We had a trainee and the system was…
We had a trainee and the system was slow, so it took longer to complete the transaction than anticipated, in spite of this the staff where pleasant and efficient.
December 3, 2024
Reply from Hays Travel - Sheerness
thankyou for your patience with our colleagues in training and thankyou for your lovely review. we hope you enjoy your holiday
2025 holidays
We have booked two holidays with Hays for next year and it has been without any fuss at all.
Both of the girls that helped us were more than helpful
November 21, 2024
Reply from Hays Travel - Sheerness
Thank you for your lovely review :)
Very pleasant service
Julie was very good explained everything and all questions were answered straight away.
November 14, 2024
Reply from Hays Travel - Sheerness
Thank you for your lovely comments
Very helpful
Very helpful, friendly, listened to what we wanted, searched it within minutes, gave a couple of options and within price range!
Would definitely use again and beats me sitting trailing through loads of websites at home...
Thank you!!
November 4, 2024
Reply from Hays Travel - Sheerness
thankyou for your lovely review :)
Reply from Hays Travel - Sheerness
Many thanks for the lovely comments
Friendly and helpful
Vicky was very helpful and friendly. We gave her our requirements and she came up trumps with the first hotel she showed us.
October 25, 2024
Reply from Hays Travel - Sheerness
thankyou for your lovely review hope you have a lovely holiday :)
Reply from Hays Travel - Sheerness
thankyou for your review we hope you have a great holiday :)
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