Hays Travel - Sheerness Reviews 

455
TrustScore 5 out of 5

4.9

Unit 4, 90/104 High St,, ME12 1UB Sheerness, GB


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Rated 5 out of 5 stars

Aaliyah made the whole experience so easy! She was incredibly helpful throughout, right down to helping us choose the best seats on the plane. She made everything feel smooth and stress-free. Highly... See more

Company replied

Rated 5 out of 5 stars

Aaliyah was super helpful with our holiday search & booking. Managing all the details and check in for us. A very helpful and friendly experience, made a lot less stress free than doing online.

Company replied

Rated 5 out of 5 stars

Very friendly professional service helped us book the holiday that we wanted with little fuss helped us choose what suited us as a family no pressure to book what we didn't want. Remember us from prev... See more

Company replied

Rated 5 out of 5 stars

The person I dealt with was very helpful and considerate. Her name is Aaliyah. She gave me her phone number so that if we were cut off I would not have to start all over again. She didn't make me wai... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 4, 90/104 High St,, ME12 1UB, Sheerness, United Kingdom

  • 01795859510

4.9

Excellent

TrustScore 5 out of 5

455 reviews

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4.9

All reviews

(455)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Not the first time we have used Hays…

Not the first time we have used Hays Sheerness branch and it won’t be the last! Always super helpful and informative about wherever we book our holidays to.
Julie knew about where we wanted to go and found q great deal. We left there very happy and are looking forward to going to Cape Verdi😀😀😎

October 22, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review we hope you enjoy your holiday :)

Rated 5 out of 5 stars

Great service

The staff were professional and made me feel extremely comfortable.
The experience made it better by being able to actually walk into a high street shop and talk to someone who can give support and help on varied destinations. They helped me with the booking, car parking, and seat allocation and talked me through any other extras that may help my experience, which was so lovely.
I would certainly recommend them to anyone who is looking for holiday.

October 12, 2024
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Reply from Hays Travel - Sheerness

Thank you for your lovely review, we hope you have the best holiday :)

Rated 5 out of 5 stars

Hays team sheerness

The girls in hays r always helpful in choosing somewhere to fly to I have a grandson with extra needs so they team go above and beyond to find what I best for us and never been disappointed with the choices given to us

October 10, 2024
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Reply from Hays Travel - Sheerness

hi vicki thankyou for your lovely review we hope you have a great holiday ! - Aaliyah :)

Rated 5 out of 5 stars

Very polite staff at the Sheerness…

Very polite staff at the Sheerness branch, could not of had better service. Cannot remember the sales representative name but she was so polite and nothing was to much trouble. Our holiday for next year was sorted with out any fuss and we achieved with her expertise every thing we asked for. Thank you young lady for dealing with me and thank you Hays travel for all you have done for us. Well done 👍

October 4, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review, we hope you have a lovely holiday :)

Rated 5 out of 5 stars

Excellent service

Excellent service, knowledgeable and super polite, felt as if the holiday started with the booking 5 star

September 29, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review we hope you have a great holiday - Aaliyah :)

Rated 5 out of 5 stars

Easy booking with Julie @ sheernesz

Julie @ sheerness hays gave us the best experience. Talked about deals and flight times with us. Tailored it for our spending cap for the month. I always book with hays and will book with Julie again. A credit to the sheerness team

September 28, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review we hope you have a great holiday - Aaliyah :)

Rated 5 out of 5 stars

We’ve booked our last 3 holidays here

We’ve booked our last 3 holidays at the sheerness site all with different agents there and every single one has been helpful and amazing with the service they delivered

Especially our latest one with the lovely Julie who spent a fair while building the perfect holiday for us in the Caribbean and she’s was so good at explaining every single detail and breaking down every single thing so we knew what we were paying for

Will continue using hays

September 21, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review we hope you have a great holiday - Aaliyah :)

Rated 5 out of 5 stars

Fantastic staff ,very friendly

Fantastic staff ,very friendly

September 17, 2024
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Reply from Hays Travel - Sheerness

Thank you for your kind words! We're so happy to hear that you had a positive experience with our staff.

Rated 5 out of 5 stars

Great no problem

Great no problem

September 24, 2024
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Reply from Hays Travel - Sheerness

Thankyou for your lovely review - Aaliyah :)

Rated 5 out of 5 stars

The Best Service …

Great communication excellent service always kept updated. Staff in my local branch are always so friendly and helpful

September 22, 2024
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Reply from Hays Travel - Sheerness

Thank you for your kind words! We are so pleased to hear that you had a positive experience and that our staff were able to assist you. We strive to provide excellent customer service and are thrilled that you were happy with the help you received.

Rated 5 out of 5 stars

The staff are fantastic great help and…

The staff are fantastic great help and service Vicki is all way great xx

September 20, 2024
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Reply from Hays Travel - Sheerness

We're so happy to hear you had a great experience! We appreciate your kind words about our staff, especially Vicki.

Rated 5 out of 5 stars

Hays Travel , Great service

Great service , went the extra mile
Have used twice in as many months !
Was told I’d get a preferential rate on the Euro , so took it , then found a much better rate At Sainsbury’s Bureau just as a walk in ,,
Lesson learned !

September 18, 2024
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Reply from Hays Travel - Sheerness

Thankyou for your lovely review,
we hope you have a good holiday :)

Rated 5 out of 5 stars

Very good service

Very professional, helpful and lovely staff

September 10, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review , we hope you have a great holiday - Aaliyah :)

Rated 5 out of 5 stars

A good experience

Professional, polite, helpful, friendly, supportive agent. Guided us in our choice. Answered any questions. Nothing was too much trouble. Came away from the shop not only looking forward to our booked holiday but confident that it was sorted.

August 31, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review. we hope you enjoy your holiday any questions let us know :) - Aaliyah x

Rated 5 out of 5 stars

Will happily book through Hays Travel again

Vickie the lady I dealt with in your Sheerness branch was very friendly and approachable, customer care was excellent. Resolved any queries I had straight away and made the booking very easy.

September 4, 2024
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Reply from Hays Travel - Sheerness

thankyou for your lovely review we are glad you had a good experience in store, Any questions please let us know :) - hays travel sheerness

Rated 5 out of 5 stars

Called in on a whim

Visited to secure a short notice/last minute holiday with no firm destination in mind. Customer service was excellent and friendly. Holiday sorted, easy no hassle and very pleased.

August 27, 2024
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Reply from Hays Travel - Sheerness

Thank you for your lovely review :)

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