Alice was very helpful with booking a holiday for 4 single cabins on a nile cruise. When only 1 was available she spoke to the holiday provider and secured us 4 twin cabins at a reasonable extra expe... See more
Company replied
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Alice was very helpful with booking a holiday for 4 single cabins on a nile cruise. When only 1 was available she spoke to the holiday provider and secured us 4 twin cabins at a reasonable extra expe... See more
Company replied
For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more
Company replied
Alice was just wonderful. She put a lot of time and effort into finding what we wanted Sadly we had to cancel due to personal reasons but Alice was excellent and we would use her again and actually... See more
Company replied
Help from the girls in selecting a cruise was wonderful. Good advice and gave us several options with different cruise lines and locations.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom
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Alice was very helpful with booking a holiday for 4 single cabins on a nile cruise. When only 1 was available she spoke to the holiday provider and secured us 4 twin cabins at a reasonable extra expense which we were all happy with.

Reply from Hays Travel - Sheringham
Help from the girls in selecting a cruise was wonderful. Good advice and gave us several options with different cruise lines and locations.

Reply from Hays Travel - Sheringham
Excellent service from manager of the branch. Reassuring and helpful advice and competitive on price. Straightforward booking process.

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Always a pleasure to walk into Sheringham branch, staff are realy friendly and helpful.

Reply from Hays Travel - Sheringham
Alice made booking our holiday very easy. With a good choice of resorts for us to choose from.

Reply from Hays Travel - Sheringham
As usual great service Nina was very helpful, made it very easy to book our holiday..

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Alice at the Sheringham branch was extremely helpful and found a perfect short break holiday for me

Reply from Hays Travel - Sheringham
We always get good friendly service at the Sheringham branch of Hays, all the staff are excellent and nothing is ever too trouble.
I would recommend them to anyone looking for a holiday.

Reply from Hays Travel - Sheringham
Able to speak with a team.member and helpful always.

Reply from Hays Travel - Sheringham
Well they were very helpful and gave us a lot of information about the holiday we want to go on and helped us book it for what we want.

Reply from Hays Travel - Sheringham
Alice was just wonderful. She put a lot of time and effort into finding what we wanted
Sadly we had to cancel due to personal reasons but Alice was excellent and we would use her again and actually Hays Sheringham overall are brilliant

Reply from Hays Travel - Sheringham
For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder controls and other aspects of travel we had lost touch with and finding us a great deal. We were a little bewildered by travelling again but the ladies at Hayes travel were brilliant. So much so we have just booked another holiday. Special thanks to Nina who even remembered us from ten years ago.

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
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