Hays Travel - Sheringham Reviews 

532
TrustScore 5 out of 5

4.9

8 Wyndham Street, NR26 8BA Sheringham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alice was very helpful with booking a holiday for 4 single cabins on a nile cruise. When only 1 was available she spoke to the holiday provider and secured us 4 twin cabins at a reasonable extra expe... See more

Company replied

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more

Company replied

Rated 5 out of 5 stars

Alice was just wonderful. She put a lot of time and effort into finding what we wanted Sadly we had to cancel due to personal reasons but Alice was excellent and we would use her again and actually... See more

Company replied

Rated 5 out of 5 stars

Help from the girls in selecting a cruise was wonderful. Good advice and gave us several options with different cruise lines and locations.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom

  • 01263 820400

4.9

Excellent

TrustScore 5 out of 5

532 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(532)

123,181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alice was very helpful

Alice was very helpful with booking a holiday for 4 single cabins on a nile cruise. When only 1 was available she spoke to the holiday provider and secured us 4 twin cabins at a reasonable extra expense which we were all happy with.

July 15, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

So pleased to hear that Alice was able to get your Nile cruise all booked and got the cabin availability, I am sure you will all have a lovely time, Nina.

Rated 5 out of 5 stars

Help from the girls in selecting a…

Help from the girls in selecting a cruise was wonderful. Good advice and gave us several options with different cruise lines and locations.

July 10, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

PAUL,

Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent advice and options for your cruise selection. We hope you have a fantastic trip!

Kind Regards
Hays Travel Sheringham

Rated 5 out of 5 stars

Excellent service from manager of the…

Excellent service from manager of the branch. Reassuring and helpful advice and competitive on price. Straightforward booking process.

July 11, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you for your kind words, it was lovely to help you book your holiday and answer any questions. I am sure you will have a lovely time. Nina.

Rated 5 out of 5 stars

Always a pleasure to walk into…

Always a pleasure to walk into Sheringham branch, staff are realy friendly and helpful.

June 30, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

It is always lovely to see you and book your holidays. Sure you will have a lovely time, Nina.

Rated 5 out of 5 stars

Alice at the Sheringham branch was…

Alice at the Sheringham branch was extremely helpful and found a perfect short break holiday for me

June 30, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you so much Tony, I hope you have a lovely holiday ! - Alice

Rated 5 out of 5 stars

excellent

Excellent service

June 7, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

So pleased we were able to help & get everything sorted.

Rated 5 out of 5 stars

We always get good friendly service at…

We always get good friendly service at the Sheringham branch of Hays, all the staff are excellent and nothing is ever too trouble.

I would recommend them to anyone looking for a holiday.

June 20, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

It is always a pleasure to help & your book your holidays. The itinerary looks amazing & i am sure you will have a lovely time. Nina

Rated 5 out of 5 stars

Well they were very helpful and gave us…

Well they were very helpful and gave us a lot of information about the holiday we want to go on and helped us book it for what we want.

May 31, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

So pleased we were able to help, answer all your questions and get your holiday booked.

Rated 5 out of 5 stars

Alice was just wonderful

Alice was just wonderful. She put a lot of time and effort into finding what we wanted
Sadly we had to cancel due to personal reasons but Alice was excellent and we would use her again and actually Hays Sheringham overall are brilliant

June 4, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you so much for your lovely review, I will pass your kind words onto Alice. Ellie :)

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad…

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder controls and other aspects of travel we had lost touch with and finding us a great deal. We were a little bewildered by travelling again but the ladies at Hayes travel were brilliant. So much so we have just booked another holiday. Special thanks to Nina who even remembered us from ten years ago.

May 10, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you so much for your lovely review, We are so pleased to have been able to help you with your holidays. Ellie :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look