Hays Travel - Sheringham Reviews 

546
TrustScore 5 out of 5

4.9

8 Wyndham Street, NR26 8BA Sheringham, GB


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Rated 5 out of 5 stars

Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more

Company replied

Rated 5 out of 5 stars

Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more

Company replied

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more

Company replied

Rated 5 out of 5 stars

Always book our holidays through hays travel and always have the greatest experience thanks to the great staff at the sheringham branch

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom

  • 01263 820400

4.9

Excellent

TrustScore 5 out of 5

546 reviews

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4.9

All reviews

(546)

122,875 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

All the staff were extremely helpful, particularly Alice who took us through the booking.

April 29, 2026
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Reply from Hays Travel - Sheringham

Thank you for your feedback, I will pass this onto Alice. Ellie :)

Rated 5 out of 5 stars

Helpful advice and good service

Helpful advice and good service but you pay more than booking it online

April 17, 2026
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Reply from Hays Travel - Sheringham

Thank you for your review, We're glad we could help and service your needs. Ellie :)

Rated 5 out of 5 stars

Lovely lady

Lovely lady, very helpful and understanding of my needs as I’m nearly 80. Got me sorted in no time. I’m a long time friend of Mr and Mrs Gajjar, I’m joining them on holiday . I’m very excited so thanks to Nina I’m all set to go.
Many thanks
June Berry

April 16, 2026
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, I will pass this onto Nina. Ellie :)

Rated 5 out of 5 stars

Excellent service

Excellent service! Friendly & helpful, can't fault the staff.
We always book through Hays because the overall experience is great!

April 15, 2026
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Reply from Hays Travel - Sheringham

Thank you for your kind words. We're pleased to continue deliver service which makes you return. Ellie :)

Rated 5 out of 5 stars

Straightforward booking process

The lady who dealt with our request was friendly, helpful and knowledgable.
The booking process was fairly straightforward and the pricing competitive.

April 11, 2026
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, I will pass this on to Nina, Thanks, Ellie :)

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Nina listened to what we were looking for and found us several holidays to choose from. She then helped with the booking when the payment system didn’t work for us.

March 22, 2026
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Reply from Hays Travel - Sheringham

It was lovely to see you both and get your holiday all booked so pleased I was able to help, I am sure you will have a lovely time Nina.

Rated 5 out of 5 stars

Friendly and efficient holiday booking experience from Hayes Travel in Sheringham

My experiences with booking vacation via websites has not always been great and can be quite hard work. I decided to use a face-to-face travel agent to evaluate the experience. The Hayes travel in Sheringham is my closest branch but I decided to call instead. The call was answered quickly and I spoke with Nina, who was very pleased to help me book my vacation. I knew the location/hotel and dates I wanted. Nina quickly went through everything and answered all my questions efficiently. Something that's missing from online booking systems. Nina managed to match the online price and I booked straight away. Follow ups and paperwork have been delivered as promised and I now feel safer with Hayes managing things from now on.

March 21, 2026
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Reply from Hays Travel - Sheringham

Thank you for lovely comments, I am so pleased to hear that your experience booking with us was so positive and I was able to help. It's great to know that we could provide efficient and helpful service, matching online prices and delivering on our promises. Thank you for your feedback and for trusting us with your vacation plans.

Rated 5 out of 5 stars

Excellent

Ellie was extremely helpful & patient. Fou nd the perfect holiday (hopefully!)

March 17, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you for your lovely review, It was a pleasure, Ellie :)

Rated 5 out of 5 stars

So simple

Great experience, very well executed in a professional manner. Thank you 😊

March 10, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you for your review, It was a pleasure to get you booked. Ellie :)

Rated 5 out of 5 stars

Excellent service

Knowledgeable friendly staff

February 12, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you, it was lovely to get your holiday booked.

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