Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
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Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more
Company replied
For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more
Company replied
Always book our holidays through hays travel and always have the greatest experience thanks to the great staff at the sheringham branch
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom
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All the staff were extremely helpful, particularly Alice who took us through the booking.

Reply from Hays Travel - Sheringham
Very efficient and helpful as are all the staff at Sheringham.

Reply from Hays Travel - Sheringham
Helpful advice and good service but you pay more than booking it online

Reply from Hays Travel - Sheringham
Lovely lady, very helpful and understanding of my needs as I’m nearly 80. Got me sorted in no time. I’m a long time friend of Mr and Mrs Gajjar, I’m joining them on holiday . I’m very excited so thanks to Nina I’m all set to go.
Many thanks
June Berry

Reply from Hays Travel - Sheringham
Excellent service! Friendly & helpful, can't fault the staff.
We always book through Hays because the overall experience is great!

Reply from Hays Travel - Sheringham
Booked exactly what we wanted quickly and efficiently

Reply from Hays Travel - Sheringham
The lady who dealt with our request was friendly, helpful and knowledgable.
The booking process was fairly straightforward and the pricing competitive.

Reply from Hays Travel - Sheringham
Nine was very informative and was able to explain details very clearly !

Reply from Hays Travel - Sheringham
Ellie in Sheringham was very helpful and promptly found us the information we needed.

Reply from Hays Travel - Sheringham
Very efficient service. Nina listened to what we were looking for and found us several holidays to choose from. She then helped with the booking when the payment system didn’t work for us.

Reply from Hays Travel - Sheringham
My experiences with booking vacation via websites has not always been great and can be quite hard work. I decided to use a face-to-face travel agent to evaluate the experience. The Hayes travel in Sheringham is my closest branch but I decided to call instead. The call was answered quickly and I spoke with Nina, who was very pleased to help me book my vacation. I knew the location/hotel and dates I wanted. Nina quickly went through everything and answered all my questions efficiently. Something that's missing from online booking systems. Nina managed to match the online price and I booked straight away. Follow ups and paperwork have been delivered as promised and I now feel safer with Hayes managing things from now on.

Reply from Hays Travel - Sheringham
Ellie was extremely helpful & patient. Fou nd the perfect holiday (hopefully!)

Reply from Hays Travel - Sheringham
Very helpful patience and if they can't find what you want they will do it for you .

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Very efficiently booked the holiday we wanted

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Nina was very friendly and helpful.

Reply from Hays Travel - Sheringham
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