Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more
Company replied
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Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more
Company replied
Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
Friendly helpful staff only to eager to help a smile face welcomes you when you walk in and greets you will continue to use them service top notch
Company replied
For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom
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Alice made booking our holiday very easy. With a good choice of resorts for us to choose from.

Reply from Hays Travel - Sheringham
As usual great service Nina was very helpful, made it very easy to book our holiday..

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Alice at the Sheringham branch was extremely helpful and found a perfect short break holiday for me

Reply from Hays Travel - Sheringham
We always get good friendly service at the Sheringham branch of Hays, all the staff are excellent and nothing is ever too trouble.
I would recommend them to anyone looking for a holiday.

Reply from Hays Travel - Sheringham
Able to speak with a team.member and helpful always.

Reply from Hays Travel - Sheringham
Well they were very helpful and gave us a lot of information about the holiday we want to go on and helped us book it for what we want.

Reply from Hays Travel - Sheringham
Alice was just wonderful. She put a lot of time and effort into finding what we wanted
Sadly we had to cancel due to personal reasons but Alice was excellent and we would use her again and actually Hays Sheringham overall are brilliant

Reply from Hays Travel - Sheringham
For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder controls and other aspects of travel we had lost touch with and finding us a great deal. We were a little bewildered by travelling again but the ladies at Hayes travel were brilliant. So much so we have just booked another holiday. Special thanks to Nina who even remembered us from ten years ago.

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Staff are always first class, and bend over backwards to help, We are not very technical minded and appreciate the help they give us. Also the searches done lead to the holiday we chose

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
It was an amazing service. The ladies were so helpful and sorted everything out for us regarding booking our cruise.

Reply from Hays Travel - Sheringham
Nina listened to our requirements and was very helpful in assisting us to a good result.

Reply from Hays Travel - Sheringham
Came to Sheringham just for an ice cream and ended up with a holiday as your friendly and helpful staff ( Ellie )
Made it very easy to book and provided all the information we required.

Reply from Hays Travel - Sheringham
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