Hays Travel - Sheringham Reviews 

545
TrustScore 5 out of 5

4.9

8 Wyndham Street, NR26 8BA Sheringham, GB


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Rated 5 out of 5 stars

Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more

Company replied

Rated 5 out of 5 stars

Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more

Company replied

Rated 5 out of 5 stars

Friendly helpful staff only to eager to help a smile face welcomes you when you walk in and greets you will continue to use them service top notch

Company replied

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom

  • 01263 820400

4.9

Excellent

TrustScore 5 out of 5

545 reviews

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4.9

All reviews

(545)

121,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Alice at the Sheringham branch was…

Alice at the Sheringham branch was extremely helpful and found a perfect short break holiday for me

June 30, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you so much Tony, I hope you have a lovely holiday ! - Alice

Rated 5 out of 5 stars

excellent

Excellent service

June 7, 2026
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Reply from Hays Travel - Sheringham

So pleased we were able to help & get everything sorted.

Rated 5 out of 5 stars

We always get good friendly service at…

We always get good friendly service at the Sheringham branch of Hays, all the staff are excellent and nothing is ever too trouble.

I would recommend them to anyone looking for a holiday.

June 20, 2026
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Reply from Hays Travel - Sheringham

It is always a pleasure to help & your book your holidays. The itinerary looks amazing & i am sure you will have a lovely time. Nina

Rated 5 out of 5 stars

Well they were very helpful and gave us…

Well they were very helpful and gave us a lot of information about the holiday we want to go on and helped us book it for what we want.

May 31, 2026
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Reply from Hays Travel - Sheringham

So pleased we were able to help, answer all your questions and get your holiday booked.

Rated 5 out of 5 stars

Alice was just wonderful

Alice was just wonderful. She put a lot of time and effort into finding what we wanted
Sadly we had to cancel due to personal reasons but Alice was excellent and we would use her again and actually Hays Sheringham overall are brilliant

June 4, 2026
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Reply from Hays Travel - Sheringham

Thank you so much for your lovely review, I will pass your kind words onto Alice. Ellie :)

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad…

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder controls and other aspects of travel we had lost touch with and finding us a great deal. We were a little bewildered by travelling again but the ladies at Hayes travel were brilliant. So much so we have just booked another holiday. Special thanks to Nina who even remembered us from ten years ago.

May 10, 2026
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Reply from Hays Travel - Sheringham

Thank you so much for your lovely review, We are so pleased to have been able to help you with your holidays. Ellie :)

Rated 5 out of 5 stars

Staff are always first class

Staff are always first class, and bend over backwards to help, We are not very technical minded and appreciate the help they give us. Also the searches done lead to the holiday we chose

May 10, 2026
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Reply from Hays Travel - Sheringham

Always lovely to see you & book your holiday. I am so pleased we were able to help and get everything sorted for you, Nina :)

Rated 5 out of 5 stars

Ellie was very helpful as always

Ellie was very helpful as always

May 8, 2026
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Reply from Hays Travel - Sheringham

Thank you for your review, it is always a pleasure to book your holidays.
I will pass on to Ellie when she is back in branch. Best wishes, Liv :)

Rated 5 out of 5 stars

It was an amazing service

It was an amazing service. The ladies were so helpful and sorted everything out for us regarding booking our cruise.

May 8, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you so much for your kind review, I am sure you'll have a lovely time. I will pass this on to Alice when she is back in branch.
Thank you, Liv :)

Rated 5 out of 5 stars

Nina listened to our requirements and…

Nina listened to our requirements and was very helpful in assisting us to a good result.

April 29, 2026
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, It is always great to see you both! Ellie :)

Rated 5 out of 5 stars

Came to Sheringham just for an ice…

Came to Sheringham just for an ice cream and ended up with a holiday as your friendly and helpful staff ( Ellie )
Made it very easy to book and provided all the information we required.

May 5, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you for your lovely review, I am pleased we got you a great late deal booked. Hope you enjoyed your ice cream! Ellie :)

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