Hays Travel - Sheringham Reviews 

547
TrustScore 5 out of 5

4.9

8 Wyndham Street, NR26 8BA Sheringham, GB


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Rated 5 out of 5 stars

Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more

Company replied

Rated 5 out of 5 stars

Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more

Company replied

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more

Company replied

Rated 5 out of 5 stars

Alice listened to what we wanted, made some recommendations and got us the best price. Very easy to book as Alice did it all including special assistance. All sorted for Turkey next year. Thank you g... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom

  • 01263 820400

4.9

Excellent

TrustScore 5 out of 5

547 reviews

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4.9

All reviews

(547)

123,271 reviews in the last 12 months

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Rated 5 out of 5 stars

All very good efficient service as…

All very good efficient service as usual from Hays Travel of Sheringham

February 17, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you for your comments, it was a pleasure to get your holiday booked. Nina

Rated 5 out of 5 stars

Hays a professional safe pair of hands…

I booked a holiday last autumn for the first time with Hays, Sheringham. This was all handled by Liv who I found knowledgeable and extremely helpful in managing my booking. Any queries arising before my holiday were dealt with swiftly. My holiday was fabulous and everything worked out perfectly including transfers to and from my hotel. The holiday was so successful whilst away I got back in touch with Hays again and this time my booking was handled by Nina. Nina again was very helpful in detailing options for me to return to Tenerife again next year so I had choices. I happily booked again for next year. I went back into Hays and met up with Nina who had prepared all documentation for me. She has a very friendly professional manner and I am confident all will work out perfectly again next year. I did also have one or two dealings with Ali when arranging the first holiday when Liv was absent and again Ali offers the same helpful professional service as her colleagues. Hays are a professional pair of hands to manage your holiday and I wouldn’t hesitate to recommend them for anyone considering a holiday abroad.

January 30, 2026
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Reply from Hays Travel - Sheringham

Lynda Kennedy,

We're happy to hear that your holiday booking experience was so positive. It's great to know that our team provided knowledgeable and helpful service, ensuring your holiday and subsequent booking went smoothly. We appreciate your recommendation!

Nina

Rated 5 out of 5 stars

Staff friendly and helpful

Staff friendly and helpful

February 7, 2026
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Reply from Hays Travel - Sheringham

Thank you for your kind words, it was lovely to get your holiday booked. Nina

Rated 5 out of 5 stars

Such wonderful staff members.

The staff in the Sheringham branch are always so friendly and attentive. Nothing is too much trouble and they are always so ready to help in whatever way they can.

February 5, 2026
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Reply from Hays Travel - Sheringham

David,

We appreciate your kind words! It's wonderful to hear that our Sheringham branch staff are friendly, attentive, and always ready to assist you.

Hays Travel

Rated 5 out of 5 stars

We always go to Hays travel great service

We always go to Hays travel great service always found us a good deal with wherever we wanted to go
Very friendly staff can’t rate them high enough
Thank you

January 30, 2026
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Reply from Hays Travel - Sheringham

James,

We appreciate your continued loyalty and are so glad that our team consistently finds you wonderful deals. It's great to hear you find our staff friendly!

Hays Travel

Rated 5 out of 5 stars

It was a pleasure to book our holiday…

It was a pleasure to book our holiday with help from Liv and Nina. A very civilised and stress free experience, thank you.
Claire Ford

January 25, 2026
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Reply from Hays Travel - Sheringham

Claire,

We are so happy to hear you found booking your holiday with us a civilised and stress-free experience. Thank you for your lovely feedback.
Nina.

Rated 5 out of 5 stars

Holiday booking

Hayes travel have a great team of staff always willing to help with all our questions and support to book our holiday with confidence,always a smile and happy greeting especially from Ellie who did our booking

February 1, 2026
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Reply from Hays Travel - Sheringham

Thank you for your lovely review! Always a pleasure to see you both! Ellie :)

Rated 5 out of 5 stars

We went in to Hays to book our second…

We went in to Hays to book our second holiday abroad and saw Ellie, she was so helpful. She guided us and explained everything in detail, and answered lots of questions we had. We felt very reassured when we came out. Ellie is very knowledgeable and gave us information when we spoke about where we would like to go next.

January 26, 2026
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Reply from Hays Travel - Sheringham

We appreciate you taking the time to share your kind words. We're so happy to hear that you found our team member helpful in planning your holiday and that you felt reassured by the detailed information provided. Ellie :)

Rated 5 out of 5 stars

Very freindly and helpful

Very freindly and helpful. The girls that looked after us, were Lil and Ellie.
A big thank you to the both of you.

January 29, 2026
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, Glad you have some lovely holidays to look forward to. Ellie :)

Rated 5 out of 5 stars

Helpful pleasant people who know their…

Helpful pleasant people who know their job and do it well without fuss.

January 27, 2026
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Reply from Hays Travel - Sheringham

It was a pleasure to confirm your travel arrangements, so pleased we were able to help. Nina.

Rated 5 out of 5 stars

Happy Day's

Very helpful,sorted everything out including insurance in a constructive manner.

January 27, 2026
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Reply from Hays Travel - Sheringham

It was lovely to get your holiday booked & confirmed. I am sure you will have a lovely time. Nina.

Rated 5 out of 5 stars

The girls at Sheringham are great and…

The girls at Sheringham are great and know their stuff. You're in safe hands when you arrange a holiday with them, they look after you from the very beginning of your enquiry through to the end of your holiday. We've used them for years, so highly recommend. As usual, Ellie, you're a star.

January 26, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

We're delighted to hear about your positive experiences with our Sheringham team! It's wonderful knowing we've consistently provided excellent service over the years, ensuring you feel supported from start to finish. Thank you, Ellie :)

Rated 5 out of 5 stars

Hays Sheringham were excellent

Hays Sheringham were excellent start to finish. Ellie was very knowledgeable and booked us an excellent last minute holiday to Tenerife for some winter sun and explained all we needed to know. We’ll definitely be back and booking again.

January 15, 2026
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Reply from Hays Travel - Sheringham

So pleased to hear Ellie was able to help and book your holiday. Tenerife is lovely & I am sure you will have an enjoyable holiday, Nina.

Rated 5 out of 5 stars

Recommend 100%

As always Nina gave 1st class service. all staff at Sheringham Branch are friendly, helpful and knowledgeable.
Definitely recommend 100%

January 20, 2026
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, I will pass your comments onto Nina. Ellie :)

Rated 5 out of 5 stars

Ellie heys sheringham

Me and my partner went into Hays Sheringham not sure where we wanted to go the lovely Ellie helped us find the perfect hotel, destination and price. Ellie had excellent knowledge and patience with us while we decided what we liked best!! We felt very comfortable with Ellie and not rushed at all! I would 100% recommend Ellie and heys sheringham

January 17, 2026
Hays Travel - Sheringham logo

Reply from Hays Travel - Sheringham

Thank you for your lovely review :)
We're happy to hear that you and your partner had such a positive experience! It's great to know that we could assist you in finding the perfect holiday. Thank you for recommending us! Ellie :)

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