Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
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Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more
Company replied
For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more
Company replied
Alice listened to what we wanted, made some recommendations and got us the best price. Very easy to book as Alice did it all including special assistance. All sorted for Turkey next year. Thank you g... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom
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Always very professional and thorough, with a smile 😃 fantastic 👌 service. ✈️🇬🇷😀

Reply from Hays Travel - Sheringham

Reply from Hays Travel - Sheringham
Ellie who sorted our holiday was fantastic. She gave me several options and great advice. A stress free booking for our cruise. Would highly recommend

Reply from Hays Travel - Sheringham
As always an excellent service from Nina / Ellie at Hays Travel, Sheringham

Reply from Hays Travel - Sheringham
I was helped by Daniel (apprentice), he’s was most helpful finding holidays. He even found extra holidays and emailed them over to me! I was able to find a wonderful city break in Palma thanks to him! Absolute credit to the company

Reply from Hays Travel - Sheringham
Ellie was fantastic. She listened to exactly what we wanted in a holiday and kept well within the budget we’d set. The holiday shes found us looks perfect and ticks every box.

Reply from Hays Travel - Sheringham
Nina was attentive, patient and efficient in arranging my return travel Norwich/Ushuaia. I have used her expertise for many years.

Reply from Hays Travel - Sheringham
We called into branch and spoke to agent who was very helpful. We did not make booking decisions then but had all the information that was needed. Later a phone call to Nina confirmed everything and we arranged to pay deposit.

Reply from Hays Travel - Sheringham
Liv ( Sherringham branch )was very helpful with the challenge we gave her!
Two different airports and locations of agents to
synchronise the bookings.
Very impressed as they were waiting for my
daughter when she arrived at her local office. She was also very impressed with the service they gave.
Well done Liv.

Reply from Hays Travel - Sheringham
Helpful friendly staff who found me just what I was looking for and made the whole process of booking the holiday perfect.

Reply from Hays Travel - Sheringham
Nina gave us a long full consultation and was very thorough. Booked what looks to be a fab holiday.

Reply from Hays Travel - Sheringham
I usually deal with Ellie in Sheringham. She is great, always happy to help and great knowledge of destinations too. Helped us sort out a family holiday with ease.

Reply from Hays Travel - Sheringham
Excellent service, helped us with everything , made us feel welcomed

Reply from Hays Travel - Sheringham
I have always had good service from the staff at Hays travel. Very patient and helpful.

Reply from Hays Travel - Sheringham
Ellie was a great help with us booking a short trip abroad. We went in not really knowing where we wanted to go and she sent me a great selection of quotes. She helped not only book our trip but also car parking at the airport and although I could have done this independently it was just easier to have that choice for her to sort for me. Fantastic service!

Reply from Hays Travel - Sheringham
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