Hays Travel - Sheringham Reviews 

547
TrustScore 5 out of 5

4.9

8 Wyndham Street, NR26 8BA Sheringham, GB


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Rated 5 out of 5 stars

Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more

Company replied

Rated 5 out of 5 stars

Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more

Company replied

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more

Company replied

Rated 5 out of 5 stars

Alice listened to what we wanted, made some recommendations and got us the best price. Very easy to book as Alice did it all including special assistance. All sorted for Turkey next year. Thank you g... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom

  • 01263 820400

4.9

Excellent

TrustScore 5 out of 5

547 reviews

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4.9

All reviews

(547)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Always very professional and thorough

Always very professional and thorough, with a smile 😃 fantastic 👌 service. ✈️🇬🇷😀

October 8, 2025
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Reply from Hays Travel - Sheringham

Thank you this is lovely to hear, glad we were able to get everything sorted.

Rated 5 out of 5 stars

Helpful Staff

Helpful Staff
Holiday all booked and ready to go

September 20, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, Glad we got your holiday sorted, Ellie :)

Rated 5 out of 5 stars

Friendly and expert advice

Ellie who sorted our holiday was fantastic. She gave me several options and great advice. A stress free booking for our cruise. Would highly recommend

September 23, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review, It was a pleasure to book your lovely cruise. Ellie :)

Rated 5 out of 5 stars

As always an excellent service from…

As always an excellent service from Nina / Ellie at Hays Travel, Sheringham

September 18, 2025
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Reply from Hays Travel - Sheringham

Thanks so much for your review Kay. Always lovely speaking with you. Ellie :)

Rated 5 out of 5 stars

Daniel is a credit to the company

I was helped by Daniel (apprentice), he’s was most helpful finding holidays. He even found extra holidays and emailed them over to me! I was able to find a wonderful city break in Palma thanks to him! Absolute credit to the company

September 5, 2025
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Reply from Hays Travel - Sheringham

Hi, Thank you for your review, Glad we could get you sorted. Ellie :)

Rated 5 out of 5 stars

Ellie was fantastic

Ellie was fantastic. She listened to exactly what we wanted in a holiday and kept well within the budget we’d set. The holiday shes found us looks perfect and ticks every box.

September 10, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, It was a pleasure to book your lovely holiday, Ellie :)

Rated 5 out of 5 stars

Nina at Sheringham Office

Nina was attentive, patient and efficient in arranging my return travel Norwich/Ushuaia. I have used her expertise for many years.

September 10, 2025
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Reply from Hays Travel - Sheringham

Thank you for your kind words, it was lovely to see you and book your travel arrangements, the trip sounds amazing. Be in touch soon Nina

Rated 5 out of 5 stars

Very helpful adviser

Very helpful adviser

September 6, 2025
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Reply from Hays Travel - Sheringham

Thank you for your review, it was a pleasure to book your holiday. I am sure you'll all have a lovely time. Best wishes, Liv🙂

Rated 5 out of 5 stars

Good customer service

August 28, 2025
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Reply from Hays Travel - Sheringham

Thank you for your kind review, I am glad we got your holiday booked for you😊 Best wishes, Liv

Rated 5 out of 5 stars

We called into branch and spoke to…

We called into branch and spoke to agent who was very helpful. We did not make booking decisions then but had all the information that was needed. Later a phone call to Nina confirmed everything and we arranged to pay deposit.

August 24, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review. It was lovely to book your holiday and get everything sorted, I am sure you will have a great time. Nina :)

Rated 5 out of 5 stars

Liv ( Sherringham branch )was very…

Liv ( Sherringham branch )was very helpful with the challenge we gave her!
Two different airports and locations of agents to
synchronise the bookings.
Very impressed as they were waiting for my
daughter when she arrived at her local office. She was also very impressed with the service they gave.
Well done Liv.

August 29, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review. It was a pleasure to book your family holiday, I am pleased we got this booked for you. Best wishes, Liv🙂

Rated 5 out of 5 stars

Helpful friendly staff who found me…

Helpful friendly staff who found me just what I was looking for and made the whole process of booking the holiday perfect.

August 28, 2025
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Reply from Hays Travel - Sheringham

Thank you for your review, I'm glad we got your holiday booked in for you. Ellie :)

Rated 5 out of 5 stars

Nina gave us a long full consultation…

Nina gave us a long full consultation and was very thorough. Booked what looks to be a fab holiday.

August 20, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, I'm pleased Nina was able to get you all sorted.
Thanks, Ellie :)

Rated 5 out of 5 stars

Ellie is fab

I usually deal with Ellie in Sheringham. She is great, always happy to help and great knowledge of destinations too. Helped us sort out a family holiday with ease.

August 20, 2025
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Reply from Hays Travel - Sheringham

So pleased to hear that Ellie was able to get everything sorted and your holiday booked and was able to help with everything.

Rated 5 out of 5 stars

Excellent service

Excellent service, helped us with everything , made us feel welcomed

August 12, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind view. Glad we got your booking sorted. Many thanks, Liv.

Rated 5 out of 5 stars

Staff service.

I have always had good service from the staff at Hays travel. Very patient and helpful.

August 8, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your kind review. It was a pleasure to book your holiday. Best wishes, Liv😊

Rated 5 out of 5 stars

Short Trip Abroad

Ellie was a great help with us booking a short trip abroad. We went in not really knowing where we wanted to go and she sent me a great selection of quotes. She helped not only book our trip but also car parking at the airport and although I could have done this independently it was just easier to have that choice for her to sort for me. Fantastic service!

August 9, 2025
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Reply from Hays Travel - Sheringham

Thank you, so pleased you got something booked and we were able to help & get it sorted and made everything easy.

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