Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
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Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more
Company replied
Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more
Company replied
For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more
Company replied
Alice listened to what we wanted, made some recommendations and got us the best price. Very easy to book as Alice did it all including special assistance. All sorted for Turkey next year. Thank you g... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom
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Reply from Hays Travel - Sheringham
Great service, friendly staff, matched the online price I had, will definitely be using Hays again, thank you.

Reply from Hays Travel - Sheringham
Nina made the whole experience of booking our flights to Canada so easy and stress free ..nina is a credit to hays travel thank you

Reply from Hays Travel - Sheringham
Our visit to Hays Travel yesterday was a very pleasant and efficient experience. The service we received was knowledgeable and very helpful.

Reply from Hays Travel - Sheringham
Always book through Hays. Ellie at the Sheringham branch is a credit to the company, always helpful.
Looking forward to our next holiday😊

Reply from Hays Travel - Sheringham
Excellent service and advice.
Very good price
Respectful staff
Very smart clean office and staff

Reply from Hays Travel - Sheringham
I have used my local Hays travel in Sheringham several times. The agents are always friendly knowledgeable & helpful.

Reply from Hays Travel - Sheringham
Hays Travel, Sheringham branch (maybe the other branches too, not dealt with them) Always Always Always go above and beyond to get us the holiday we wanted. Nothing is too much trouble.

Reply from Hays Travel - Sheringham
Everything was made so easy by the lovely team. Big shout out to Ellie. Thank you so much

Reply from Hays Travel - Sheringham
Booked 3 holidays recently..Livia was polite and hellpful and everything worked out well

Reply from Hays Travel - Sheringham
Olivia done everything for me booked holiday and flight seats

Reply from Hays Travel - Sheringham
Travel agent Nina at Sheringham negotiated a better price AND accommodated our additional requirements

Reply from Hays Travel - Sheringham
Liv was excellent made it so easy to find our holiday, explained everything, was so professional in her approach, very polite definitely a credit to the company. Will certainly be booking with Hays again.
Very happy customers xx

Reply from Hays Travel - Sheringham
We only ever book through hays Sheringham, Nina and her staff are always lovely and we trust them, they always look after us.

Reply from Hays Travel - Sheringham
Right from the start we were made welcome. The Agent understood our needs for a little complex flight arrangement. We left confident that all was well…. Unlike doing this online!!
Well done

Reply from Hays Travel - Sheringham
Charming young lady provided first class service and info.very little more to say excellent as previous holiday.

Reply from Hays Travel - Sheringham
We always book with Ellie, she is efficient and always happy to book our trips,nothing is to much trouble for her, from start of booking she sorts our holidays & carparking .we have no worries, 😃

Reply from Hays Travel - Sheringham
Confidence in Nina & Ellie - Sheringham branch- to arrange the holiday I want

Reply from Hays Travel - Sheringham
Always great service from Hays Sheringham Both Ellie and Liv could not have been more helpful takes all the stress out of booking a holiday!

Reply from Hays Travel - Sheringham
We were advised by a company representative named Liv who gave us an excellent and thoroughly professional service. She was extremely well informed about the products in which we were interested and gave us clear advice. She was always courteous and very friendly, and she booked our holiday efficiently. She is an excellent ambassador for Hays Travel and we can warmly recommend the company to others.

Reply from Hays Travel - Sheringham
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