Hays Travel - Sheringham Reviews 

547
TrustScore 5 out of 5

4.9

8 Wyndham Street, NR26 8BA Sheringham, GB


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Rated 5 out of 5 stars

Nina Loose is new to the store and I couldn't praise her efficiency and patience enough. Despite numerous changes and additions she has helped us to plan the trip of a lifetime. This is the first time... See more

Rated 5 out of 5 stars

Wonderful to be able see everyone today, Nena the manager as a new team in place. Great to meet the new staff, who helped and supported us with booking our next winter sunshine break making seamlessly... See more

Company replied

Rated 5 out of 5 stars

Alice was very knowledgeable, friendly and extremely patient. We went in with not a clue where to go, her options that she printed off helped us decide on a future holiday. Couldn't ask for more

Company replied

Rated 5 out of 5 stars

For someone who hasn’t travelled abroad for ten years it was excellent to find a company that would help us steer us through what is a completely different world of travel. Mobile phones,boarder contr... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8 Wyndham Street, NR26 8BA, Sheringham, United Kingdom

  • 01263 820400

4.9

Excellent

TrustScore 5 out of 5

547 reviews

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4.9

All reviews

(547)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

Our holiday booking with Hays Travel

We were advised by a company representative named Liv who gave us an excellent and thoroughly professional service. She was extremely well informed about the products in which we were interested and gave us clear advice. She was always courteous and very friendly, and she booked our holiday efficiently. She is an excellent ambassador for Hays Travel and we can warmly recommend the company to others.

May 16, 2025
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Reply from Hays Travel - Sheringham

Hello Stewart, thank you so much for you lovely review. It was a pleasure to book your holiday, I am sure that you'll have a great time. Best wishes, Liv :)

Rated 5 out of 5 stars

The young lady was very good and led us…

The young lady was very good and led us to the right way for our holiday. She could not do enough for us. The holiday cost us for over £2k, we did not mind.
Shame that it was due to close down for a refurb for 3 weeks. I just hope the staff will be very happy when they are allowed back into the premises. I wish them all good luck.
Thank you again.
Dinesh Gajjar

May 13, 2025
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Reply from Hays Travel - Sheringham

I am so pleased Ellie was able to help & get your holiday booked. We are looking forward to our new branch & hope to see you soon, Nina :)

Rated 5 out of 5 stars

All the staff were extremely helpful in…

All the staff were extremely helpful in sorting out my break would def recommend them to my friends and family well done

May 11, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, was great to get your holiday booked, Ellie :)

Rated 5 out of 5 stars

Honeymoon booking

We came in looking to book our honeymoon, we had a few things in mind but as we had never booked with Hays before we weren’t sure what to go for. Ellie had a look for us and came up with multiple quotes for different places and was happy to help when we asked for a few other different cruises, she was so helpful and stuck within our budget. We were so happy with one of the quotes given and so we went in to book it where Ellie was happy to help!

May 3, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely comments. I am so pleased to hear Ellie was able to find you various options to go through and book your honeymoon. I am sure you will have a lovely time celebrating. Nina.

Rated 5 out of 5 stars

Ellie

Ellie, made booking my holiday so easy, I literally gave her a wish list and by the same day she had emailed me the perfect selection based on my needs, then I went in the following day to book my holiday. It's so lovely knowing she remmebers you from previous bookings and knows just what we need. Thanks so much again Ellie.

May 1, 2025
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Reply from Hays Travel - Sheringham

Thank you so much for your lovely review, It is always lovely to see you and help you book some sunshine, Ellie :)

Rated 5 out of 5 stars

We have always booked through 'Hays…

We have always booked through 'Hays Travel' Sheingham previously CAS Travel & have never had a bad experience. Nina is always so thorough & very helpful from booking, right through to our return journey home which takes all the stress out of the process.

April 24, 2025
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Reply from Hays Travel - Sheringham

It was lovely to see you both & discuss the various options before booking. The itinerary looks amazing & I am sure you will have a great time. I will be in touch soon, Nina.

Rated 5 out of 5 stars

Ellie answered my questions by text…

Ellie answered my questions by text very quickly ,so l could message my daughter to get the go ahead to book our theatre trip .. within an hour l went to see Ellie and it was all booked for July x

April 22, 2025
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Reply from Hays Travel - Sheringham

Thank you that is great to hear, I am so pleased Ellie was able to help & get everything booked for you, I am sure you will have a great time, Nina.

Rated 5 out of 5 stars

Excellent service

Excellent service, came out with holiday I wanted. Lovely booking experience

April 20, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, Ellie :)

Rated 5 out of 5 stars

Helpful cheerful staff

Helpful cheerful staff very knowledgeable, found us the perfect holiday

April 9, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, Was a pleasure to get your holiday booked. Ellie :)

Rated 5 out of 5 stars

lovely staff

lovely staff
Very fast and friendly service

April 6, 2025
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Reply from Hays Travel - Sheringham

Thank you for your review, Glad we got you a holiday sorted. Ellie :)

Rated 5 out of 5 stars

Always amazing service

Always amazing service. Very friendly staff. Thank you all

March 29, 2025
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Reply from Hays Travel - Sheringham

Thank you for your review, Always lovely to help with your holidays, Ellie :)

Rated 5 out of 5 stars

Liv and Ellie x

The girls are so lovely and always helpful!

March 28, 2025
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Reply from Hays Travel - Sheringham

Thank you for your review, Always lovely to see you, Ellie :)

Rated 5 out of 5 stars

Excellent service,all aspects of my…

Excellent service,all aspects of my flight booking was covered,Very professional,Highly recommend

April 2, 2025
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Reply from Hays Travel - Sheringham

Thank you for your kind review, it was a pleasure to book your holiday, Liv :)

Rated 5 out of 5 stars

Amazing staff and amazing customer…

Amazing staff and amazing customer service, Ellie was brilliant and help us find the perfect holiday for the family! Would highly recommend.

March 30, 2025
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Reply from Hays Travel - Sheringham

Thank yo for your lovely comments, I am so pleased Ellie found you the perfect holiday, I will let her know. Be in touch soon, Nina.

Rated 5 out of 5 stars

Good experience

Amazing experience due to being our first girls trip, answered every question we had in mind. Made it so easy and very helpful.

March 23, 2025
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Reply from Hays Travel - Sheringham

Thank you for your lovely review, It was a pleasure to get you your first girls trip booked. Ellie :)

Rated 5 out of 5 stars

Excellent service as normal

Excellent service as normal. Nina takes her time explains everything answers all questions. Very professional.

March 22, 2025
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Reply from Hays Travel - Sheringham

Hi, it was lovely to see you both, hope Bob enjoyed his birthday. So pleased we were able to get you booked, I am sure you will have a great time, Nina :)

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