As always Lorna was so helpful, knowledgeable and friendly and took time to ensure I was happy with every aspect of my booking! Can highly recommend!
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See what reviewers are saying
Its always easy to book a holiday with Hayes Shipley as Lorna is so helpful and knowledgable, she reducuces the stress associated with the booking process. She also goes the extra yards to ensure you... See more
Company replied
We Always use Lorna at hays travel Shipley She always finds us the best deals and looks after us from start to finish So helpful and polite 😃 wouldn’t use anyone else
Company replied
Lorna the agent was extremely efficient and friendly. She helped us to choose an hotel close to attractions in Prague for our 3 night stay. She also gave good advice and printed out our documents i... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Market Square, BD18 3QB, Shipley, United Kingdom
- 01274 965962
4.9
Excellent
755 reviews
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5* service
Lorna gives so much advice and always happy to check whatever I ask.
Always a pleasure to deal with Lorna, definitely knows the business
November 10, 2025
Reply from Hays Travel - Shipley
Thank you so much for your kind feedback, it was a pleasure to get your holiday booked for you :) - Lorna xx
Got the booking done without any delay
Got the booking done without any delay, honoured the price that I found on line which was cheaper, all done with a cheerful smile.
November 8, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback - Alisha :)
Reply from Hays Travel - Shipley
Thank you for your feedback Sheila :)
Always a fantastic experience when we…
Always a fantastic experience when we go to book our holidays with hays in Shipley, all the team are great thanks again.
November 3, 2025
Reply from Hays Travel - Shipley
Thank you so much for your kind feedback - Shaun :)
Came in to book a holiday received a…
Came in to book a holiday received a warm welcome and was very helpful from start to finish definitely use them again nothing is too much bother for them
October 24, 2025
Reply from Hays Travel - Shipley
Thankyou for your kind review :)
A lovely, easy service
A lovely, easy service. Friendly and really helpful! Thank you!
October 17, 2025
Reply from Hays Travel - Shipley
Thankyou for your kind review :)
We had a great experience with Lorna as…
We had a great experience with Lorna as always, she is a lovely bubbly enthusiast and very helpful young lady. Helping us find what looks like a wonderful holiday which we are all looking forward to.
October 24, 2025
Reply from Hays Travel - Shipley
Thankyou for your kind review :)
Lorna has gone above and beyond her…
Lorna has gone above and beyond her role once again. She explained everything clearly, she didn’t rush us to make a booking, helped us make the right decisions without been pushy, very happy to answered any questions, very professional, helpful and a pleasure to book with Lorna,
October 19, 2025
Reply from Hays Travel - Shipley
Thankyou its always a pleasure to book your holidays - lorna
I would highly recommend booking…
I would highly recommend booking through Hays Travel, it was so easy and the assistant couldn't have been more helpful and knowledgeable, thankyou again
October 21, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was lovely to meet you and it was a pleasure to get you booked :) - Lorna
The rep was honest and straightforward
The rep was honest and straightforward, rather than just selling stuff I didn't want!
October 19, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get you booked and its great you have something to look forward to :) - Lorna
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Friendly helpful staff.
Shannon was so helpful, made the whole experience of booking my holiday stress free.
October 15, 2025
Reply from Hays Travel - Shipley
Thankyou for your kind review :)
Fabulous 👌
Fabulous 👌, so helpful from start to finish. Lorna was amazing n a credit to hays travel... Will be coming back for our next holiday x
October 5, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Lorna was very helpful and had…
Lorna was very helpful and had experience of the destination so could advise and answers all my questions
September 30, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna x
Fabulous Shipley branch
Fabulous Shipley branch - Lorna dealt with us really quick and efficient - and checked all deals and flight times until we were happy
September 28, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you. Hope you both have the best time - Lorna xx
First class all the way
First class all the way , friendly , polite , confidence inspiring , all questions answered , will def book with hays travel next holiday booking !
September 23, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :)
Perfect service
I was made to feel welcome. Nothing was too much trouble - even when I kept changing my mind. Lorna was great and kept in touch throughout the process.
September 20, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Shaun the agent was great
Shaun the agent was great, he had personal experience of the holiday we booked, great knowledge, listened to what we wanted, will book with hays travel again. Thank you
September 22, 2025
Reply from Hays Travel - Shipley
Thank you so much for your feedback it was a pleasure to get your holiday booked for you :)
Staff member Shannon is excellent
Staff member Shannon is excellent. Knowledgeable, efficient, courteous and friendly.Nothing is too much
to ask.A credit to the company.
September 10, 2025
Reply from Hays Travel - Shipley
Thank you for your feed back Many Thanks Shannon :)
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
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