Sarah from Hays Travel Silverburn helped me book the perfect break for my boyfriend and I to Morocco. Amazing atmosphere in the store, other colleagues were so welcoming and approachable- got biscuits... See more
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Charlene from Silverburn branch was amazing. We booked our Honeymoon with her and given how stressful everything wedding related has been sofar, it was refreshing how relaxed Charlene made us feel as... See more
Company replied
Hays caught my eye right away with some great offers advertised in their window. Once hooked we had to go inside and ask about a 'stay and cruise' holiday in New York and New England/Canada. The very... See more
Company replied
Leah my rep was excellent, guiding me through all of my options until I arrived at exactly what I required. Every question asked was replied efficiently and professionaly. Left Hays Travel delighted w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 74, 763 Barrhead Road, G53 6AG, Glasgow, United Kingdom
- 01415305504
4.8
Excellent
379 reviews
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Rebecca was extremely helpful went…
Rebecca was extremely helpful went beyond and halped us booking holiday to antalya, Will be coming back for future bookings
March 16, 2025
Reply from Hays Travel - Silverburn
Hi Subhan, Thank you for your lovely review, Rebecca is over the moon with this :) We look forward to getting your future travel plans soon. Many thanks Leah
Reply from Hays Travel - Silverburn
Hi Linda, Thank you for the kind review, I will pass this over to Sophie she will be delighted :) Many thanks Leah
I always book with hays friendly staff…
I always book with hays friendly staff very knowledgeable try to get best results on holidays
March 4, 2025
Reply from Hays Travel - Silverburn
Thank you for your kind words, I will pass this on to Laura :) Many thanks Leah
Reply from Hays Travel - Silverburn
Hi William, Thank you for you lovely review. I will pass this over to Rebecca :) Many thanks Leah
Reply from Hays Travel - Silverburn
Hi Marjory, Thank you for the lovely review, I am glad I was able to make your experience booking with me pleasant, I look forward to booking you more holidays soon :) Many thanks Leah
This is my & grandkids first holiday abroad
This is me & my grandkids first holiday abroad. We were looked after by Rebecca I'm really pleased
March 4, 2025
Reply from Hays Travel - Silverburn
Hi Roselynn, Thank you for your lovely review, i will pass this over to Rebecca :) Many thanks Leah
Very positive experience.
Extremely helpful staff, especially Lisa who helped us book our holiday. Efficient and thorough and very pleasant.
March 7, 2025
Reply from Hays Travel - Silverburn
Hi Alan, Thank you for your very kind review, I am glad you received a 5* service from Lisa, I will pass this over to her :) Many Thanks Leah
Reply from Hays Travel - Silverburn
Hi Patrick, Thank you for your kind review, I will pass this over to Simone :) Leah
Excellent service from Sarah
Excellent service from Sarah. Nothing was a problem and she organised our flight perfectly
February 25, 2025
Reply from Hays Travel - Silverburn
Hi Thomas, Thank you for your lovely review, I will pass this over to Sarah :) Many thanks Leah
As always great customer service
February 25, 2025
Reply from Hays Travel - Silverburn
Hi Jacqueline, Thank you for your lovely review, i will pass this over to Rebecca :) many thanks Leah
We have been booking holidays with Hays…
We have been booking holidays with Hays for several years and are always happy with the service. It was Rebecca from Silverburn that looked after our party of four.
March 1, 2025
Reply from Hays Travel - Silverburn
Hi Andrew, thank you for the lovely review, I am glad Rebecca provided another 5* service and looked after you well, Thank you for booking again :) Many thanks Leah
I was greeted very quickly when I went…
I was greeted very quickly when I went into the shop . The girl was great and very accommodating to what I was looking for . First trip to Dubia with my daughter for her 21st birthday and we can’t wait
March 3, 2025
Reply from Hays Travel - Silverburn
Hi Pauline, Thank you for the lovely review, I am glad Rebecca provided 5* service and looked after you well for your first trip to Dubai :) I will pass this on to her ! Many thanks Leah
Friendly welcome
Friendly welcome, able to talk us through all our options. Which resulted in getting the holiday we wanted.
February 26, 2025
Reply from Hays Travel - Silverburn
Thank you for your kind review, we hope you have an amazing time on your cruise and cant wait to hear all about it when you are back.
Thanks
Simone
They went out off their way to help me…
They went out off their way to help me at a difficult time
February 25, 2025
Reply from Hays Travel - Silverburn
Thank you very much for your kind review, we hope you are keeping well and if you need anymore assistance please don't hesitate to contact us.
Thanks
Sarah
Great customer service
My experience was very good from start to finish. Rebecca listened to all my requirements and advised on different aspects. I found the level of service excellent and the customer service second to none.
As a seasoned traveller, I highly recommend Hayes Travel and in particular, Rebecca who happily worked tirelessly to get me just the right deal .
February 25, 2025
Reply from Hays Travel - Silverburn
Hi Sandra, Thank you for your lovely review, I am glad Rebecca provided 5* service and looked after you well whilst getting your cruise & stay all booked up, I will pass this onto Rebecca :) Many thanks Leah
Lisa was brilliant
Lisa who dealt with us was very efficient and understood what we were looking for and helped us book a great holiday assuring us that Hays was always there to help with checkin and print our boarding passes to which we have no access to
February 20, 2025
Reply from Hays Travel - Silverburn
Hi Margaret, Thank you for your very kind review, I am glad you received a 5* service from Lisa, I will pass this over to her :) Many Thanks Leah
Reply from Hays Travel - Silverburn
Hi Maria, Thank you for this lovely review, I will pass this over to Simone :) Many thanks Leah
Reply from Hays Travel - Silverburn
Hi Thomas, Thank you for the kind review, I will pass this over to Harry :) Many thanks Leah
Great friendly staff
Great friendly staff. Quick at getting back to you with options and booking info .
February 4, 2025
Staff were very helpful
Staff were very helpful? Not pushy at all but listened to what I was looking for in a holiday. The young lady provided enough information for me to get a good idea of what I wanted for my trip and then I found a place I was interested in and managed to get it for a price that was acceptable for me and my husband.
February 9, 2025
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