Sarah from Hays Travel Silverburn helped me book the perfect break for my boyfriend and I to Morocco. Amazing atmosphere in the store, other colleagues were so welcoming and approachable- got biscuits... See more
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Charlene from Silverburn branch was amazing. We booked our Honeymoon with her and given how stressful everything wedding related has been sofar, it was refreshing how relaxed Charlene made us feel as... See more
Company replied
Hays caught my eye right away with some great offers advertised in their window. Once hooked we had to go inside and ask about a 'stay and cruise' holiday in New York and New England/Canada. The very... See more
Company replied
Leah my rep was excellent, guiding me through all of my options until I arrived at exactly what I required. Every question asked was replied efficiently and professionaly. Left Hays Travel delighted w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 74, 763 Barrhead Road, G53 6AG, Glasgow, United Kingdom
- 01415305504
4.8
Excellent
379 reviews
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2nd time in 6 months booking great…
2nd time in 6 months booking great service from all the ladies
January 30, 2025
Lisa was fantastic really listened to…
Lisa was fantastic really listened to what we needed and got us booked for a break next year we are going to a wedding and we are not far from the wedding parties hotel
February 8, 2025
A pleasure too deal with.
Great staff and we're very experienced and knowledgeable about the holiday booking, made it very easy for us.
January 30, 2025
Very helpful staff
January 30, 2025
I dealt with Sarah at Silverburn
I dealt with Sarah at Silverburn. Who was great I wasn’t sure exactly what I wanted so she gave me options and found a great holiday for me. Very helpful and friendly.
February 7, 2025
Great service
From contacting Rebecca to query and booking holiday process was excellent. Any questions were promptly answered. Would not hesitate to book with hays again.
February 7, 2025
May use AI-assist with repliesRead more
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Extremely disappointed too be honest…
Extremely disappointed too be honest with travel insurance! Already had annual coverage with Hayes but tried adding on cruise cover only to be charged £80 which I found strange! Soon found out after 4 trips to the store that I was overcharged by £75!!!! Sad to say this will be my last trip to this store.
January 30, 2025
Reply from Hays Travel - Silverburn
Thank you for taking the time to leave a review, we are sorry that you felt unhappy with the service you received, it is not how we wish our customers to feel as we do strive to deliver great service at all times. I am glad we were able to reach a conclusion and if there is anything further you need don't hesitate to call.
Kind regards,
Sarah
Sophie was very friendly and easy to…
Sophie was very friendly and easy to talk to and listened to what we wanted and helped find the best fit for us. Left very happy and looking forward to our holiday.
January 30, 2025
Laura was fab
Laura was fab! Very knowledgeable and will definitely book with her and Hays again.
January 30, 2025
Our travel agent was very knowledgable…
Our travel agent was very knowledgable as we fired several questions at her including average cost of a meal, drink, location etc.. which helped us make a decision on our hotel.
January 30, 2025
Staff member was extremely friendly and…
Staff member was extremely friendly and helpful making the whole experience a positive one Thank you
January 30, 2025
Rebecca in Hays Silverburn
Rebecca in Hays Silverburn is a wonderful travel agent. She was full of information and what she didn't know she found out for us. Lots of experience and definitely fun. Will definitely be sticking with Rebecca from now on. The Hays store itself was clean, friendly and very accessible.
February 2, 2025
Booking process was quick and easy.
January 30, 2025
I always like to go to Hay's because I…
I always like to go to Hay's because I find the staff so helpful and pleasant. Booking with them is always a pleasurable experience.
January 30, 2025
happy holiday
The staff were helpful, the information provided was accurate and easy to follow and the holiday booked suited my needs
January 30, 2025
Holidays booked
Holidays booked, staff very friendly and nothing a problem, always use Hays Travel
January 30, 2025
Excellent service always.we book every…
Excellent service always.we book every year with hays .
January 30, 2025
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