Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... See more
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Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... See more
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... See more
Company replied
My experience was great from start to finish. Kat and Simon listened to what I wanted and then went off and sourced a perfectly tailored holiday for me. Great efficient service. Highly recommend
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, United Kingdom
- 01685634023
4.9
Excellent
227 reviews
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Have booked with Simon previously and…
Have booked with Simon previously and he is always available whatever day/time to help and answer any queries.
Easy process to book and aftercare great
January 6, 2025
Reply from Hays Travel - Simon Morgan
Thank you so much for your continued support! 😊 We’re so pleased to hear you’ve found the booking process easy and the aftercare just as helpful – that’s exactly what we aim for! Simon’s always here (day or night!) to make sure everything runs smoothly. Can’t wait to help with your next adventure! ✈️🌍
– Kat & Simon at Hays Travel 💙
Reply from Hays Travel - Simon Morgan
Thank you so much! 😊 We're so glad you were happy with the service – it means the world to us. Here’s to planning your next amazing adventure! ✈️💫
– Kat & Simon at Hays Travel 💙
Reply from Hays Travel - Simon Morgan
Thank you so much! 😊 We’re delighted you felt the service was first class – that’s exactly what we strive for every time. So glad we could help, and we’re always here whenever you’re ready for your next getaway! 🌍✈️
– Kat & Simon at Hays Travel 💙
Reply from Hays Travel - Simon Morgan
Thank you so much! 😊 We’re really glad everything was sorted quickly and just how you wanted it – good communication is something we take pride in. Looking forward to helping you again in the future! ✈️📞
– Kat & Simon at Hays Travel 💙
Simon was fantastic informative and…
Simon was fantastic informative and professional. He was knowledgeable about the holiday packages and gave breakdowns of all the options for the cruise. Would book again!
October 18, 2024
Reply from Hays Travel - Simon Morgan
Thank you so much for your lovely feedback! 😊 We’re so glad Simon could provide all the info you needed and help break everything down clearly – it makes such a difference when planning the perfect cruise. We’d love to help you again anytime you’re ready! 🚢✨
– Kat & Simon at Hays Travel 💙
Excellent service as always would never book with another company
Simon is one if not the most helpful travel agent I have ever come across
September 2, 2024
Reply from Hays Travel - Simon Morgan
Wow – thank you so much! 😊 That truly means the world to us. Simon puts his heart into every booking, so hearing this absolutely makes our day. We’re so glad we could help, and we’ll always be here when you’re ready for your next adventure! 🌍✈️
– Kat & Simon at Hays Travel 💙
Top service
Simon was incredibly helpful and delivered the perfect package. Professional, knowledgeable and nothing was too much trouble. Highly highly recommend using him.
September 5, 2024
Reply from Hays Travel - Simon Morgan
Thank you so much for your amazing words! 😊 We’re absolutely thrilled Simon could deliver the perfect package for you – it’s what we love to do! Professionalism, knowledge, and going the extra mile are what we aim for every time. Your recommendation means the world to us! 🌟✈️
– Kat & Simon at Hays Travel 💙
A1 service every time
Always book our holidays through Simon . Fantastic service.
Wouldn't book with anyone else.
August 1, 2024
Reply from Hays Travel - Simon Morgan
Thank you so much for your continued trust and support! 😊 It truly means the world to us that you always choose to book with Simon – we never take that for granted. We're so grateful for your loyalty, and we’ll always be here to help plan your next amazing escape! 🌴✈️
– Kat & Simon at Hays Travel 💙
Absolutely brilliant
Absolutely brilliant, really appreciate how helpful and a stress free experience of booking my holiday, thankyou.
June 11, 2024
Reply from Hays Travel - Simon Morgan
Thank you so much! 😊 We’re over the moon to hear you had a stress-free and helpful booking experience – that’s exactly what we aim for every time. It was a pleasure helping you plan your holiday, and we can’t wait to do it again! 🌞🧳
– Kat & Simon at Hays Travel 💙
customer service at it's finest
customer service at it's finest. Had a quote through within hours for our dream holiday. Like for like with another company and were considerably cheaper.
June 13, 2024
Reply from Hays Travel - Simon Morgan
Thank you so much! 😊 We’re absolutely thrilled we could help bring your dream holiday one step closer – and even better at a great price! Quick, honest service and unbeatable value is what we pride ourselves on. We can't wait to hear all about your trip! ✈️🌍
– Kat & Simon at Hays Travel 💙
Simon has been so helpful
Simon has been so helpful. This is the second booking we’ve made and we hope to book with him again. Thanks
May 29, 2024
Very responsive and beat the best price we found
Simon was very responsive, friendly and helpful. He's tailored exactly the holiday we're after and within our budget, we can't wait. Thank you Simon!
May 15, 2024
Enthusiastic & Friendly
Simon was so helpful,he was knowledgeable and seemed genuinely pleased that we had found our perfect holiday,he also beat the TUI price which was much appreciated
May 18, 2024
All very good
May 18, 2024
Simon was extremely helpful and ade my…
Simon was extremely helpful and made my bookings such a wonderful experience shall have no hesitation using him in the future
May 4, 2024
Reply from Hays Travel - Simon Morgan
Thank you Paul - this is very kind of you.
Simon was very helpful and made the…
Simon was very helpful and made the booking process very easy.
April 30, 2024
Reply from Hays Travel - Simon Morgan
Thank you Rose x
Fantastic from start to finish booking…
Fantastic from start to finish booking our cruise
April 29, 2024
Reply from Hays Travel - Simon Morgan
Thank you Debra - Very kind. x
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