Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... See more
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Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... See more
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... See more
Company replied
My experience was great from start to finish. Kat and Simon listened to what I wanted and then went off and sourced a perfectly tailored holiday for me. Great efficient service. Highly recommend
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, United Kingdom
- 01685634023
4.9
Excellent
227 reviews
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Reply from Hays Travel - Simon Morgan
Thank you Shan - Hope you have a wonderful honeymoon
Nothing is too much trouble
Simon was efficient and friendly whilst sorting out our booking. He answered all my questions and put my mind at rest.....couldn't ask for more.
March 31, 2024
Reply from Hays Travel - Simon Morgan
Thank you for the very kind review.
Really great experience with Simon at…
Really great experience with Simon at Hays. Supportive, responsive and always gets us great deals. Have already booked our next holiday with him and Hays.
March 24, 2024
Reply from Hays Travel - Simon Morgan
Thanks Stacey - always a pleasure
How easy going Simon is
Simon was so helpful and there was no pressure to book a holiday with him. He knew everything about booking a cruise and I felt so easy chatting with him
March 22, 2024
Reply from Hays Travel - Simon Morgan
Thank you David for your very kind review
Reply from Hays Travel - Simon Morgan
Thank you for your very kind review. Always a pleasure.
Simon is a star!!
Simon was so engaging and extremely helpful. He made the booking process easy and was so eager to help.
March 23, 2024
Reply from Hays Travel - Simon Morgan
Thank you for your very kind review. Always a pleasure.
Reply from Hays Travel - Simon Morgan
Thank you for your very kind review. Always a pleasure.
Friendly and understanding
Friendly and understanding. Ray called me back after checking something. Very helpful and knowledgeable.
March 20, 2024
Reply from Hays Travel - Simon Morgan
Thank you for your very kind review. Always a pleasure.
Reply from Hays Travel - Simon Morgan
Thank you for your very kind review. Always a pleasure.
Very professional ,very quick response…
Very professional ,very quick response ,best prices
February 15, 2024
Reply from Hays Travel - Simon Morgan
Thank you for your very kind review. Always a pleasure.
Reply from Hays Travel - Simon Morgan
Thank you for your very kind review. Always a pleasure.
Fantastic service from Simon Morgan
Fantastic service from Simon Morgan. The second holiday I have booked via him, always so helpful and gets the best deal. Would not book with anyone else.
January 26, 2024
Reply from Hays Travel - Simon Morgan
That's very kind of you Louise - always a pleasure.
This is the second holiday booked…
This is the second holiday booked through Simon, communication is excellent, he recommended excellent packages for me with extremely competitive prices, I couldn't have asked for a better service. Highly recommended. Thank you for all your help.
January 14, 2024
Reply from Hays Travel - Simon Morgan
Thank you for your kind review.
Omg simon was fantastic with my…
Omg simon was fantastic with my booking. So helpful. No pressure
It was lovely. Sure to book with him again!! 🙂
November 1, 2023
Reply from Hays Travel - Simon Morgan
Thanks so much Natasha
Again another easy cruise booking with…
Again another easy cruise booking with Simon, easy to book and request all the options required
November 1, 2023
Reply from Hays Travel - Simon Morgan
Thanks Mike - always a pleasure.
Excellent
Simon was really friendly. Very informative and could answer all my questions.
Simon made the booking easy and quick.
October 15, 2023
Reply from Hays Travel - Simon Morgan
Thank you Caroline - that’s very kind of you.
Cruise booking in
Very helpful polite would definitely recommend to family and friends
October 21, 2023
Reply from Hays Travel - Simon Morgan
Thank you Beverley - really appreciated
Simon is very personable
Simon is very personable, down to earth and knows his stuff!
October 20, 2023
Reply from Hays Travel - Simon Morgan
Thanks Leanne - really appreciate you taking the time to review my service.
Excellent customer service
Excellent customer service, knew exactly what he was doing and took less than 10 minutes.
October 20, 2023
Reply from Hays Travel - Simon Morgan
Thanks Jay - most appreciated
Excellent service from hays travel & Simon
Excellent service from Hays travel, I asked Simon to call me at a certain time because I was busy & he called me & booked my cruise over the phone.
Simple & easy, he answered my questions, took names of travellers etc & deposit, voila, all done in minutes.
I had more questions I emailed & answered very quickly.
October 20, 2023
Reply from Hays Travel - Simon Morgan
Thank you Kim - really appreciated.
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