Booking was so easy from start to finish . Even the payment side and reminder to pay balance on time . Love the app with all our holiday details on and lots of helpful information on there its all... See more
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Simon from Hays Travel, Cardiff l is efficient, enthusiastic and energetic! Since making the call and booking the holiday I’ve been buzzing, and isn’t that what it’s all about? Thank you Simon, I thin... See more
I've always been weary about using Facebook holiday agents, but from the moment I contacted Kat, she was so friendly, efficient and never judged us on all the questions we threw at her! Kat got us... See more
Company replied
My experience was great from start to finish. Kat and Simon listened to what I wanted and then went off and sourced a perfectly tailored holiday for me. Great efficient service. Highly recommend
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Simon Morgan, CF46, Merthyr tydfil, United Kingdom
- 01685634023
4.9
Excellent
227 reviews
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First time booking a cruise
First time booking a cruise or a holiday over the telephone. My experience was great the gentleman concerned was very informative, patient and was able to reassure me with my never ending questions. I would definitely use this company for future bookings. Confirmation email sent very promptly and a contact number for any issues now to enjoy my trip 👍
June 17, 2023
Reply from Hays Travel - Simon Morgan
Thank you lovely- it was our pleasure. Thank you for the kind review and of course if you come up with any more questions just ask. We really don’t mind x
Excellent response time to enquiry
Excellent response time to enquiry. Great information from Kat at Hayes Travel
June 6, 2023
Reply from Hays Travel - Simon Morgan
Ahh thank you Claire: thanks for making another booking with us. Always hear if you need us. :-)
This is our very first time booking a…
This is our very first time booking a cruise kat was very helpful informative didn't pressure us at all for a sale will be booking again with kat
June 11, 2023
Reply from Hays Travel - Simon Morgan
Thank you sue, it’s been a pleasure helping you. You’re gonna love it. Xx
I couldn’t have asked for better…
I couldn’t have asked for better service. So helpful with everything we needed to know. Will definitely be using them again.
June 9, 2023
Reply from Hays Travel - Simon Morgan
Ahh thank you gem, you’ve been a pleasure too. You’re gonna love your cruise. If you need anything you know where we are xx
Quick and easy to book
Quick and easy to book, and excellent customer service.
Thank you Simon and Kat.
June 11, 2023
Reply from Hays Travel - Simon Morgan
Absolutely our pleasure Natalie. Always here if you need anything xxx
Friendly staff and amazing holiday…
Friendly staff and amazing holiday booked by Katherine highly recommend 😊
May 31, 2023
Reply from Hays Travel - Simon Morgan
Thank you Nat, definitely my pleasure. Thank you for reviewing. Speak soon :-) xx
Fantastic service
May 21, 2023
Reply from Hays Travel - Simon Morgan
Thanks Don, always a pleasure. You know where I am if you need anything: xx
Cant recommend Katherine enough
We have booked with Katherine once again, because the process is so easy and straight forward. Katherine is so informative and makes sure we get the best price possible
Cant recommend enough, always on hand and will go out of her way to help you get the perfect getaway
May 27, 2023
Reply from Hays Travel - Simon Morgan
Ahhh you’re too kind- thank you lovely- feelings mutual. Always a pleasure to book your holidays. We love a good chin wag don’t we lol :-) xx
Simon was fantastic
Simon was fantastic, he replied to me instantly, found me a great deal that was perfect for us, I received all the info straight away, the whole process was great. Thank you
May 23, 2023
Reply from Hays Travel - Simon Morgan
Thank you lovely- We really appreciate you taking the time to leave a review. If you need anything at all just let us know xx
Excellent service
Quick, easy and an excellent service. Thank you so much for your help and patience
May 18, 2023
Reply from Hays Travel - Simon Morgan
The pleasure is all ours Thelma! Thank you so much for leaving a review xx
Kat was brilliant helpful and very…
Kat was brilliant helpful and very knowledgeable.
Will definately book with her again.
May 10, 2023
Reply from Hays Travel - Simon Morgan
Thank you Chris!! You’re a diamond!! Cheers for the 5* review!! X
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