We’ve been using Hays Travel now for several years. The staff are all so friendly, very knowledgeable & very helpful. Our last couple of holidays were booked with Amber, she’s very thorough, ticks a... See more
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I responded to a great deal that was shared on social media, they were quick to answer all my questions via messages and then gave me a call when I was ready to book. Really friendly, offered various... See more
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Jade who booked our holiday, was very professional and friendly. Took time to listen to our needs, helped and advised. Excellent customer services. A real credit to the company. Because of her and... See more
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Kay has been amazing finding us our holiday to Jamaica, knowledge of the hotels and finding one that is not to noisy, has been fantastic. Very professional in her manner and communication. Cannot than... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Forum, 12, ME10 3DL, Sittingbourne, United Kingdom
- 01795859633
4.9
Excellent
726 reviews
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Once again it’s Amber who sorted out…
Once again it’s Amber who sorted out another two bookings for us, our holiday insurance and private taxis. Amber is so patient, pleasant and full of trust worthy knowledge. We will do all our future bookings with Amber and Hay’s travel
September 9, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Very friendly helpful staff
September 1, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Great service
Amber was very helpful, professional and friendly. Nothing was too much trouble.
August 29, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Brilliant service!
September 1, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Best Holiday!
Very thorough in searching for right holiday and made sure I got the best price!
August 24, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Keira was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Extremely helpful staff.
August 31, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Lovely lady helped so much…
Lovely lady helped so much and listened to all my needs which we found a beautiful holiday at the Sittingbourne branch
August 30, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Jade was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Thank you once again amber from…
Thank you once again amber from sittingbourne for looking after me. Great help and always a smile 😊
August 20, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Amber was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Jade and Chris always ready to help you…
Jade and Chris always ready to help you find that perfect holiday every time always go to hays brilliant service good value for money forget the rest would always recommend hays
August 23, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that myself and Jade was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
My partner and I were undecided on our…
My partner and I were undecided on our next holiday. Keira was really helpful and accommodating and made the experience easy. Well done Keira.
August 28, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Keira was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
We always book our holidays away with…
We always book our holidays away with Hays and Chris the branch manager in particular he is very knowledgeable and always finds us the best holiday.
August 27, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that I was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Sittingbourne store is so helpful and…
Sittingbourne store is so helpful and also meet my needed
August 25, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Jade was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Claire was very professional in dealing…
Claire was very professional in dealing my requests and waiting patiently for things to be finalised before booking.
August 23, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Very helpful
August 24, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Jade was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Chris and the Team are always really…
Chris and the Team are always really helpful.
We would not book our holidays through anyone else.
March 2, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Chris and the team were able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Chris was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Kiera was amazing
Kiera has been amazing at being patient with all my requests and changes of plans.
August 12, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Keira was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Fantastic..Popped in and spoke with Christopher at…
Popped in and spoke with Christopher at Sittingbourne.
Told him what I was looking for and within 10 min..he had found the hotel even with my bad memory..and all booked within 20 min...great job. Really friendly and polite
Well done .Hays
August 10, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Chris was able to make your booking process easy and enjoyable.
Amber Valleley
Assistant Branch Manager
Very helpful always find the place we…
Very helpful always find the place we want to go to very satisfied
August 3, 2025
Reply from Hays Travel - Sittingbourne
Thank you for your amazing feedback and 5-star review. We're delighted to hear you had a great experience with us. We strive to provide excellent customer service and I am thrilled that Claire was able to make your booking process easy and enjoyable.
Chris Keenan
Branch Manager
Reply from Hays Travel - Sittingbourne
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