We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wan... See more
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Sam was so helpful and made sure I found just the holiday I wanted in Sorrento next May, as well as helping me to book Croatia cruise for next September. Couldn't be happier!
Company replied
Excellent service, listened to our requirements, come up with suggestions and very knowledge and pleasant member of staff . Thank you Fleur, looking forward to holiday
Company replied
We wanted to book a holiday in the UK. Sarah explained the booking process as we had gift cards to use and was very helpful. Our original choice wasn’t available so we went for a coffee and came back... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Heralds Way, CM3 5TQ, Chelmsford, United Kingdom
- 01245801321
4.9
Excellent
654 reviews
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Sorted out our holiday very well
June 25, 2026
Reply from Hays Travel - South Woodham Ferrers
Mrs Harbert,
Thank you so much for your kind words and for taking the time to leave a 4-star review. We are delighted to hear that we were able to sort out your holiday so well.
Kind Regards
Hays Travel
Very friendly and knowledgeable of the…
Very friendly and knowledgeable of the area we were looking and gave us the best advise for value.
June 25, 2026
Reply from Hays Travel - South Woodham Ferrers
Deborah Owens,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and knowledgeable, providing you with the best advice for value.
Kind Regards
Hays Travel
Relaxing Holiday Booking…
The staff were amazing all very helpful and knowledgeable. We were booking for our 25th Wedding Anniversary next year) and weren't really sure on where to go, having not been abroad for quiet a few years. The staff were so helpful and the booking process was made so simple they answered all our questions and reassured us with all the answers given. The service was excellent from start to finish, our holiday is booked and will definitely be going back to book future holidays x x
June 30, 2026
Reply from Hays Travel - South Woodham Ferrers
Mr P Andrews,
We are delighted to hear about your wonderful experience booking your 25th Wedding Anniversary trip! It's fantastic that our team could assist you in finding the perfect destination and make the booking process so simple and reassuring. We look forward to helping you with future holidays!
Kind Regards
Hays Travel
Go and See Sam - Amazing!
We've used Sam numerous times to look after us and our holidays. She's got every one perfect! We wouldn't go anywhere else.
June 23, 2026
Reply from Hays Travel - South Woodham Ferrers
Errol,
Thank you for your wonderful feedback! We are so pleased to hear that our team has consistently found you the perfect holidays. We truly appreciate your loyalty.
Kind Regards
Hays Travel
Sam was incredibly helpful and…
Sam was incredibly helpful and responsive to our enquiries. A dream holiday is now booked. Thank you Sam
June 26, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so happy we could help you book your dream holiday! Thank you for your kind words.
Fantastic service by lovely people
Fantastic service by lovely people. Everyone friendly and helpful.
Charlie sorted out my quite complicated holiday with patience and professionalism.
June 24, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so pleased to hear you received fantastic service. We appreciate your kind words about our team's patience and professionalism.
The staff make the service…
The staff make the service friendly,professional,so helpful and their always so happy, I wouldn’t use any other company well done Hays travel South Woodham Ferrers😄😄
June 17, 2026
Reply from Hays Travel - South Woodham Ferrers
We're so happy to hear you had such a positive experience with our team! Thank you for your kind words and loyalty.
Made everything easy
From walking in the door the staff were amazing, friendly, welcoming and couldn't do enough. I hadn't used a travel agent in over 30yrs and will be going back to book my next holiday for certain. What an experience
June 21, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for taking the time to leave us a review, we are so happy to hear you had such a wonderful experience with us! We look forward to helping you book your next holiday :) Kind Regards Hays Travel South Woodham Team
You can always rely on the team at South Woodham Ferrers
Sam took the time to investigate the type of holiday we were interested in and offered us many different options. She discussed the pros and cons and finally we agreed on a great trip. We never felt rushed and were offered many cups of coffee during our visit. Really looking forward to our holiday now!
June 20, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your wonderful review! We are so pleased to hear you felt well-cared for and found the perfect trip. We hope you have a fantastic holiday! Kind Regards Hays Travel South Woodham Team
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words! Thank you!
Great service really helpful thank you…
Great service really helpful thank you so very much x
June 15, 2026
Reply from Hays Travel - South Woodham Ferrers
We're so glad we could help! Thank you for your kind words.
Always friendly and helpfull
June 7, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so pleased you found us friendly and helpful. Thank you for your kind words.
Staff were very knowledgeable
Staff were very knowledgeable, and helpful. Found and booked us the perfect holiday
June 6, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so pleased our team found your perfect holiday! Thank you for your kind words.
Charlie at south woodham branch
Charlie at south woodham branch, was extremely helpful and efficient, and the booking process was very smooth x
June 13, 2026
Reply from Hays Travel - South Woodham Ferrers
Carol Hardy,
We're so glad to hear our team provided such helpful and efficient service. Thank you for your kind feedback!
Kind Regards
Hays Travel
Brilliant team
We have always used our local branch in SWF and found all members of staff very friendly and helpful.
June 11, 2026
Reply from Hays Travel - South Woodham Ferrers
steve turner.,
We're so glad our team provided such excellent assistance. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - South Woodham Ferrers
Lorraine Willard,
Thanks for the lovely feedback! We are so glad you enjoyed your experience with us.
Kind Regards
Hays Travel
Friendly and very professional
Friendly and very professional, very knowledgeable about what we wanted from our vacation and any questions which were asked. Kept us updated on any changes that occurred
June 6, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful feedback! We are so pleased to hear about our team's professional, knowledgeable, and helpful service.
Can't fault the service
Can't fault the service. Staff kind and friendly and they found everything I wanted in a holiday .brilliant experience.
June 7, 2026
Reply from Hays Travel - South Woodham Ferrers
We're delighted you had such a brilliant experience and found everything you wanted! Thank you for your kind words.
Very helpfull goes out of way to…
Very helpfull goes out of way to explain great staff nice
June 4, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We appreciate your kind words and look forward to assisting you again.
Friendly
Friendly , easy and efficient
Have used same before and always helpful and will use in future
May 31, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your wonderful review! We are so pleased to hear that we could help you find the perfect holiday. We appreciate your kind words and look forward to assisting you again.
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