Always book our holiday at this branch & have done on numerous times. The staff are always welcoming, knowledgeable & polite. Wouldn’t go anywhere else. Very easy to book a holiday with this agent. T... See more
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We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wan... See more
Company replied
Sam was so helpful and made sure I found just the holiday I wanted in Sorrento next May, as well as helping me to book Croatia cruise for next September. Couldn't be happier!
Company replied
Great service by the team. Ross in particular was very helpful and recommended a great hotel in a fab location. Thanks all.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Heralds Way, CM3 5TQ, Chelmsford, United Kingdom
- 01245801321
4.9
Excellent
655 reviews
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Kay handled our booking very well
Kay handled our booking very well. She showed extreme patience when we could not book our first choice. She advised us on other aspects of our holiday, giving us very good advice which we accepted. Would highly recommend her to other customers as well as all the other staff in the branch
January 16, 2026
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words regarding the booking experience. We're happy to hear that our advice was helpful and that you would recommend our services.
Very helpful staff very upbeat makes…
Very helpful staff very upbeat makes you feel relaxed and comfortable and a pleasure to deal with couldn't be nicer 1st class should make your company very proud
January 21, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review. We all hope you have a wonderful holiday.
ABBA the Party at the 02
I went in to see if I was able to book show tickets and Hotel combined for a party of 10. Sarah went over and above to find the ideal package.
The team at South Woodham Ferrers are all happy, cheerful and welcoming.
January 17, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely Review :)
Fantastic experience
Sarah is fantastic, she understands our needs, talks through the options and books the perfect holiday which meets our needs.
January 11, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely Review. :)
Very welcoming team at Hays South…
Very welcoming team at Hays South Woodham Ferrers, and everyone is super helpful. Indi took time to build a wonderful holiday for us, and we are really excited with the package she put together. Thanks as always to all the team for their great help!
January 17, 2026
Reply from Hays Travel - South Woodham Ferrers
Hi Matthew, We really appreciate your kind words and are so glad that our team could be so helpful. Kind Regards
Fantastic branch
Charlie found us our holiday of a lifetime. We always use this branch as opposed to one nearer. Love the vibe and friendliness of all the staff. Charlie is a brilliant member of the team and we never feel rushed or pressured. Special mention to Kaye. We are now on our third year of Turkey after her recommendations.
January 18, 2026
Reply from Hays Travel - South Woodham Ferrers
We really appreciate you trusting us with your holidays, it is an absolute pleasure to help you, Kind Regards, Hays Travel South Woodham
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for leaving us a review,
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review :)
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review :)
Ambassador Christmas and New Year Cruise
We have booked through Hays travel several times now and always find it so easy and comforting to speak to someone face to face. Indi looked at many options and prices and managed to arrange a suitable price for our cruise.
January 15, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your kind review. We are glad Indi found a suitable option for you :)
Always a pleasure to book holidays at…sth Woodham Ferrers branch
Always a pleasure to book holidays at south Woodham shop. Charley and India are usually the staff we deal with but all the staff are so efficient, friendly and helpfull. We are in our 70’s and they do everything for us and make booking so stress free for us. Wouldn’t go anywhere else first class. Mr & Mrs Driver
January 12, 2026
Reply from Hays Travel - South Woodham Ferrers
We appreciate you taking the time to leave us such a wonderful review. We're so glad that our team can provide such helpful and efficient service and make booking your holidays stress-free.
expert advice and very helpful
January 5, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for leaving us a review, it was a pleasure to help :) Kind regards
Excellent help from the Staff
Staff were able to help us choose the best deal available for us. I needed to book airport assistance, disabled facilities and private transfers, all of my requests were no trouble at all.
January 9, 2026
Reply from Hays Travel - South Woodham Ferrers
We are happy to hear that our staff were able to find the best deal for you and that all of your requests were accommodated without any issues, it was a real pleasure to help, Kind Regards
Ross was really good
Ross was really good . Quite informative and as helpful as he could be .
Got a great deal for us on our hire car as well .
January 11, 2026
Reply from Hays Travel - South Woodham Ferrers
We're happy to hear that the service was informative and helpful. We're also glad you got a great deal on your car hire. Thank you for your feedback, Kind Regards
Good and helpful experience.
Kay who was my holiday booker was very helpful and patient. I was there for about 2 hours and nothing was too much trouble for her. Overall a very satisfying experience.
January 9, 2026
Reply from Hays Travel - South Woodham Ferrers
We appreciate you taking the time to leave us such a complimentary review. We are so happy that your booking experience was satisfying, and that our team member was so helpful and patient.
We both love how friendly our local…
We both love how friendly our local store is especially Kay who gives outstanding customer service. Nothing is too much trouble even if we do ask lots of questions.
January 7, 2026
Reply from Hays Travel - South Woodham Ferrers
We appreciate your kind words! We are so glad you enjoy visiting our store and that our team is so helpful and friendly when you have questions.
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review. We all hope you have a wonderful holiday.
The way that nothing is to small asking…
The way that nothing is to small asking questions that other travel agents do not ask and go that extra mile if you do have a question
January 4, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review. We all hope you have a wonderful holiday.
Sam was great
Sam at Woodham was great listen to what we wanted and found us a fab deal
January 3, 2026
Reply from Hays Travel - South Woodham Ferrers
We are so glad that we could find you a fabulous deal and that we listened to your needs. Thank you for your wonderful review!
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review. We all hope you have a wonderful holiday.
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