Always book our holiday at this branch & have done on numerous times. The staff are always welcoming, knowledgeable & polite. Wouldn’t go anywhere else. Very easy to book a holiday with this agent. T... See more
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We were looked after by Kay who helped put together our holiday itinerary which was bespoke to what we wanted to see and do. Kay has a wealth of personal knowledge and experience on the country we wan... See more
Company replied
Sam was so helpful and made sure I found just the holiday I wanted in Sorrento next May, as well as helping me to book Croatia cruise for next September. Couldn't be happier!
Company replied
Great service by the team. Ross in particular was very helpful and recommended a great hotel in a fab location. Thanks all.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Heralds Way, CM3 5TQ, Chelmsford, United Kingdom
- 01245801321
4.9
Excellent
656 reviews
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Brilliant
Brilliant
Great choice of hotel as listened to my needs
Always book through Hays Travel in South Woodham Ferrers
January 3, 2026
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review. We all hope you have a wonderful holiday.
Reply from Hays Travel - South Woodham Ferrers
Thank you for the review, glad that you got what you were looking for, Kind regards,
Ross
The consultant was knowledgeable
The consultant was knowledgeable, friendly and listened to our needs.
Helpful without being overbearing.
January 1, 2026
Reply from Hays Travel - South Woodham Ferrers
Appreciate you taking the time to write the review, Thank You - Ross
Indi made booking our family holiday…
Indi made booking our family holiday very easy and found us the perfect deal for us. Nothing was too much trouble and we weren’t made to feel rushed or unwelcome at all. We weren’t really sure what we wanted and Indi helped us decide. We made the booking in December to go in February and are looking forward to coming back to Hays (South Woodham Ferrers) in the future for more holidays.
December 29, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for your kind words and we look forward to you returning to the store - Ross
Very helpful staff
Very helpful staff, and went out of their way to accommodate our wishes.
December 28, 2025
Reply from Hays Travel - South Woodham Ferrers
We appreciate you taking the time to leave us such a wonderful review! We are so glad that our staff were helpful and accommodating.
Reply from Hays Travel - South Woodham Ferrers
Thank you for your kind review!
Staff ver helpful Indi found what we…
Staff ver helpful Indi found what we were looking for
December 4, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience in store with us. We are so grateful for your booking again with us and hope you have an amazing time when you travel.
Hays makes booking a holiday simple and…
Hays makes booking a holiday simple and easy. They listen to the type and style break that I want, then send me a list for me to pick from. For someone like me who has a busy work schedule it takes away the stress.
December 3, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience in store with us. We are so grateful for your booking again with us and hope you have an amazing time when you travel.
Excellent Hayes, South Woodham Ferrers, Chelmsford
Kay at Hayes, South Woodham Ferrers is always so enthusiastic and knowledgeable, she thinks of everything when booking my holiday. I always have a lovely time. All the staff there are so professional and friendly, fabulous service.
November 27, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience in store with us. We are so grateful for your booking again with us and hope you have an amazing time when you travel.
Very personal service
November 26, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience in store with us. We are so grateful for your booking again with us and hope you have an amazing time when you travel.
Sam is excellent!!
Sam is excellent from South Woodham branch !!
She knew what we wanted, was stress free and easy.
She is extremely helpful, knowledgeable and friendly.
November 26, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience in store with us. We are so grateful for your booking again with us and hope you have an amazing time when you travel.
I didn't feel rushed
I didn't feel rushed, they followed up on any queries I had. Staff were polite and friendly through out
November 26, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience in store with us. We are so grateful for your booking again with us and hope you have an amazing time when you travel.
Awesome staff always ready to help…
Awesome staff always ready to help always friendly
November 21, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for taking the time to write a review on your recent experience in store with us. We are so grateful for your booking again with us and hope you have an amazing time when you travel.
Charlie got us a very good deal
Charlie got us a very good deal. She goes above and beyond to help and makes the whole process easy and explains everything so well. All the staff at south woodham ferrers are friendly and helpful
November 22, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your review. We are so pleased to hear that Charlie looked after you again when booking your holiday and hope you have a wonderful time.
Indi was very cheerful
Indi was very cheerful, knowledgeable and nothing was too much trouble.
November 21, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review. We all hope you have a wonderful holiday.
Trouble-free booking by a competent…
Trouble-free booking by a competent staff member(Ross).
The cup of tea was very welcome!
November 19, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for taking the time to write your lovely review. We are pleased to hear that you had such a positive experience and as always a lovely cup of tea. We hope you have a wonderful holiday.
Lovely people in store
Lovely people in store, no pressure to go anywhere. Found somewhere that suited us with no fuss. Will go back again for definite 5 star.
November 18, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for taking the time to write such a lovely review. We are pleased to hear that you had such a positive experience and hope you have a wonderful holiday.
We wanted to go to Greece
We wanted to go to Greece, we have never been there before. Kay who we saw was very knowledgeable, and chose a lovely hotel for us. We are looking forward going next June!
November 16, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you for your lovely review. Glad you were happy with Kay's service :)
A painless process! Kay was attentive…
A painless process!
Kay was attentive patient & very helpful. She was polite kind & knowledgeable.
It was not an easy booking but Kay wasn’t flustered & sorted all the fine details out, which included liaison with another branch of Hays for which we are grateful.
November 16, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you so much for your lovely review after your experience with Kay. We are pleased to hear that Kay looked after you throughout the booking process and hope you have a wonderful holiday
Very Helpful
In the world of online confusion and misleading deals, I went into a Hays in South Woodham Ferrers to book a surprise family trip to Dubai.
Charlie was friendly and welcome, as was everyone, and she did a great job finding me the holiday dates, flights and price to suit me. Thanks Charlie
November 7, 2025
Reply from Hays Travel - South Woodham Ferrers
Thank you very much for your kind review. Really happy that I was able to find your perfect holiday and I hope you and your family have an amazing time in Dubai.
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