Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... See more
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Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... See more
Company replied
Hays in Southend always comes up trumps with the holiday process,especially for those of us less confident when it comes to booking flights etc. I always try to see Amanda as she puts clients at ease
Company replied
Amanda the branch manager (Southend on sea) has been so helpful from the very first phone call i made to book a holiday with them. After letting her know our budget & asking for somewhere that would... See more
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Everyone available in the Southend office was invested in finding the right trip for us. The outcome was exceptional in that we got exactly what and where we wanted but even better they found a discou... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
63 High Street, SS1 1JN, Southend, United Kingdom
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Amy was super helpful and gave me a few options. Very happy with the service A***

Reply from Hays Travel - Southend
Spoke to Julie. She guided us and made logical sensible recommendations. Very happy with the choice. Hays Travel has always given good sound advice and recommendations based on personal experience. Great service . Thank you

Reply from Hays Travel - Southend
Very easy to book once you have found your destination and hotel accommodation which was all done on the internet.

Reply from Hays Travel - Southend
We were seen by Sam she was brilliant very good and professional a nice experience

Reply from Hays Travel - Southend
The adviser was very helpful and took pains to answer our queries.

Reply from Hays Travel - Southend
Booked a cruise with the Southend branch over the phone. Pleasant service although the Hays website for booking cruises is far worse than Seascanner, Iglu etc... They price matched for me which is benefit.

Reply from Hays Travel - Southend
Had a warm welcome, got seen to straight away to start talking about a holiday.
Amanda had excellent knowledge of flights departure airports and the destination we chose.
She spoke to both my mum and I who were there together. She was extremely friendly, professional and helpful.
She helped book a great holiday. Will definitely go back and book again .

Reply from Hays Travel - Southend
My husband and self were helped to book our holiday by Samantha. She was really helpful in selecting a hotel that was just right for us. Thank you for that.

Reply from Hays Travel - Southend
My sister did our booking but I know you as a company were extremely helpful with dealing with her. My disabilities were also dealt with sensitivity and kindness

Reply from Hays Travel - Southend
Anna was helpful sorted out the holiday I wanted . Gave good information

Reply from Hays Travel - Southend
My wife and I wanted to book a week long trip to Jersey. I had checked on line with EasyJet holidays, the firm that we wanted to go with, but we were struggling to find the holiday we wanted.
I called into Hayes Travel in Southend and explained all this to the rep. She subsequently found two holiday that were suitable, to take away to discuss with my wife.
We chose the more homely looking venue and I completed the booking the next day, with the same rep. The only small surprise was that although the holiday was booked for June, full payment was required immediately.
However I cannot fault the rep. She was very pleasant, helpful and extremely proficient.

Reply from Hays Travel - Southend
Julie who assisted with our booking was extremley helpful and made every effort to cater for our needs
Many Thanks

Reply from Hays Travel - Southend

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Reply from Hays Travel - Southend
Yes the young lady who booked our flights was very good at her job and was all booked very quickly.

Reply from Hays Travel - Southend
We were booking a cruise, we have no experience of cruises so happy that Amber and Amy were very helpful.
They knew how to guide us to make the best decision for us.

Reply from Hays Travel - Southend
As always Nicole at the Southend Branch, is super helpful. She has got to know us over the last few years and knows what we like and will spend ages taking the time to find us the right holiday. We never go anywhere else! Nicole is a credit to you and the reason why we return to Hays.

Reply from Hays Travel - Southend
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