Alicia, was able to act as a one stop shop, holiday package and a discounted parking at airport sorted in under an hour. Only a short walk to the terminal, no need for a shuttle bus.
Company replied
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See what reviewers are saying
Alicia from the Spalding branch has been excellent to work with. Very polite and informative and keeps you updated. Thankyou to Alicia we are now looking forwad to our trip next year :)
Company replied
Very warm wellcome from girls in the shop , took their Time with us booking our holiday , looked after us really well , will allways use this travel agent , no problems at all, wouldn’t go anywhere el... See more
Company replied
the girls in the shop were great , but were rearly not happ y that within half hour of accepting the price , the tour operatore had put the price up by £800 give or take . and so we are now thinking o... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Market Place 6, PE11 1SL, Spalding, England, United Kingdom
- 01775 667070
4.8
Excellent
203 reviews
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Very helpful…
The ladies we spoke to were very friendly, helpful and professional. Emily and Alisa .
August 27, 2025
Reply from Hays Travel - Spalding
Thank you so much for your positive feedback,
We hope you have the best holiday!
-Alicia
Isabelle was very good at…
Isabelle was very good at communcations, we chaged on flight back, but Airtours changed the flight out as well. so bit of email comms, to get it sorted
August 15, 2025
Reply from Hays Travel - Spalding
Hi Andy,
Thank you so much for taking the time to leave this review - it is much appreciated!
Than you so much for your understanding whilst we sorted out the flight situation, too!
- Hays Travel team, Spalding
Reply from Hays Travel - Spalding
Thank you so much for your positive feedback!
-Hays Travel Spalding Team
Hays Travel
Hays Travel.
Right from our initial enquiry, to booking our first cruise we knew we'd chosen the best company, The receptionists are polite, efficient and professional, they answered all of our queries, and put us at ease. Our particular thanks to Alicia for keeping us updated and making our visit to them so pleasurable. We'll done Hayes, we'll certainly be recommending you to our friends.
August 14, 2025
Reply from Hays Travel - Spalding
Thank you for your positive feedback! It was a pleasure to meet you both and we are so glad you had a great experience.
-Hays Travel Spalding Team
Very helpful and informative staff
Very helpful and informative staff. Made things very easy for us to understand and answered all questions thoroughly.
July 27, 2025
Reply from Hays Travel - Spalding
Hi Linda,
Thank you very much for taking the time to leave this lovely review, it is greatly appreciated.
We look forward to welcoming you in store again.
Thank you again,
Hays Travel team, Spalding
Friendly and helpful.
July 23, 2025
Reply from Hays Travel - Spalding
Hi Jane,
Thank you so much for taking the time to leave this review for us - we're so happy to have finalised some plans for you!
We look forward to seeing you again,
Hays Travel team, Spalding
The staff at the spalding branch are…
The staff at the spalding branch are very friendly, helpful and knowledgeable. Nothing is to much trouble. They have patience to explain things to me as I have never been abroad before. Thank you to both staff that I have dealt with.
July 10, 2025
Reply from Hays Travel - Spalding
Hi Julie,
Thank you so much for taking the time to leave this lovely review.
We look forward to seeing you next!
Thank you again,
Hays Travel team, Spalding
The girls are away is great I wouldn’t…
The girls are away is great I wouldn’t go anywhere else
July 9, 2025
Reply from Hays Travel - Spalding
Hi Carol,
Thank you so much for your positive feedback - it is always lovely to hear!
We look forward to welcoming you in store again.
Thank you,
Hays Travel team, Spalding
Very helpful staff nothing was too much…
Very helpful staff nothing was too much trouble. Postcard on arriving home was a lovely touch.
May 28, 2025
Reply from Hays Travel - Spalding
Hi Jonathan ,
Thank you for taking a moment to leave us a lovely review!! We hope you had a lovely holiday.
Thank You,
Rui
Reply from Hays Travel - Spalding
Hi Carole,
Thank you so much for your kind feedback, we look forward to welcoming you again soon!
Kind regards,
Hays Travel team, Spalding
Rui (not sure on his spelling) and…
Rui (not sure on his spelling) and Isabel had enough time and patience to deal with us. They went above and beyond with their help! A credit to your company, and unfortunately we will be back for our next holiday!😁
June 27, 2025
Reply from Hays Travel - Spalding
Hi Mark,
We cannot thank you enough for your positive feedback, we're so glad to hear it!
We look forward to welcoming you again soon,
Hays Travel team, Spalding
Service with a smile
Very clean and relaxed setting Elizabeth was polite and very helpful with our bookings very professional service
June 26, 2025
Reply from Hays Travel - Spalding
Hi Sally,
I am so glad to hear that you had a positive experience. We look forward to welcoming you again, thank you for your positive feedback.
Kind regards,
Hays Travel team, Spalding
I found that your staff was very…
I found that your staff was very helpful and dealt with all the questions that I ask about the holiday 100%
June 3, 2025
Reply from Hays Travel - Spalding
Hi David,
We're so glad to hear this and thank you very much for the feedback!
We hope to see you again soon,
Hays Travel team, Spalding
Great Service
Very friendly welcome. Our booking was quite complicated, but Isabelle sorted it all out, no problem.
May 29, 2025
Reply from Hays Travel - Spalding
Hi Karen,
Thank you so much for your kind feedback, it is greatly appreciated!
We look forward to seeing you again.
- Hays Travel team, Spalding
Very helpful and sympathetic at all…
Very helpful and sympathetic at all the problems I had onlne and that is why I went To Hays as reputation is good and I would recommend them to all
May 7, 2025
Reply from Hays Travel - Spalding
Thank you so much for the kind comments and it was a pleasure to help you.
Cruise
Easy access to premises. Friendly staff who gave sound advice without bias and with my interests at the fore.
The service is second to none, I have used them before, different branches, and the service is the same, I will use them again.
April 30, 2025
Reply from Hays Travel - Spalding
Thank you for the great review and for coming in to our branch. We wish you a great holiday and it was a pleasure helping you find it.
Our experience booking our Cruise.
Neil and Alisha was so kind very friendly in helping choose and book our cruise. they were both very professional very patient and we could not fault any thing. Massive thank to you both.
April 30, 2025
Reply from Hays Travel - Spalding
Thank you so much for the lovely comments. Have a great cruise and happy sailing
Reply from Hays Travel - Spalding
Thank you for the 5 star review and we wish you a great holiday
Neil managed our holiday enquiry…
Neil managed our holiday enquiry without putting us under pressure, he was extremely helpful and professional.
April 26, 2025
Reply from Hays Travel - Spalding
Thank you for the 5 star review and it was a pleasure helping you. Have a fantastic time.
Polite and welcoming staff member with…
Polite and welcoming staff member with a good understanding of our requirements
April 16, 2025
Reply from Hays Travel - Spalding
Thank you for the great review and it was a pleasure helping you.
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