Alicia, was able to act as a one stop shop, holiday package and a discounted parking at airport sorted in under an hour. Only a short walk to the terminal, no need for a shuttle bus.
Company replied
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Alicia, was able to act as a one stop shop, holiday package and a discounted parking at airport sorted in under an hour. Only a short walk to the terminal, no need for a shuttle bus.
Company replied
Alicia from the Spalding branch has been excellent to work with. Very polite and informative and keeps you updated. Thankyou to Alicia we are now looking forwad to our trip next year :)
Company replied
Very warm wellcome from girls in the shop , took their Time with us booking our holiday , looked after us really well , will allways use this travel agent , no problems at all, wouldn’t go anywhere el... See more
Company replied
the girls in the shop were great , but were rearly not happ y that within half hour of accepting the price , the tour operatore had put the price up by £800 give or take . and so we are now thinking o... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Market Place 6, PE11 1SL, Spalding, England, United Kingdom
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I usually put together my own holiday, resourcing transport and accommodation from the internet . But this time I decided to be lazy and use an agent. And … I’m so glad I did, Arron went through various options, made recommendations and generally got me a good deal . And , he’s going to update my schedule when everything gets finalised. I definitely recommend this branch.

Reply from Hays Travel - Spalding
Such a great experience in store, made it very easy booking my cruise

Reply from Hays Travel - Spalding
Aaron was great.. tenacious in finding a great price... kept me informed and was always happy to search and come up with options.

Reply from Hays Travel - Spalding
The
Young man was very friendly and helpful and listened to my requirements I was very impressed and satisfied 10/10*

Reply from Hays Travel - Spalding
Everything was very good and helpful quick which is what we like the young lady who served us was polite and friendly.

Reply from Hays Travel - Spalding
Very helpful guided us through all the details, not pushy and trying to sell us something. Recommend

Reply from Hays Travel - Spalding
Staff were friendly and took their time listening to our requirements as one of the three travellers is disabled. They couldn’t be more helpful and removed all concerns we had

Reply from Hays Travel - Spalding
Booking made easily and just what I wanted, all the hard work done for me!

Reply from Hays Travel - Spalding
Great service. Appreciate their help. Keep the great service you provided.

Reply from Hays Travel - Spalding
Helpful staff & their knowledge was impressive

Reply from Hays Travel - Spalding
Isabelle an apprentice served us we were her 1st customers and she was very thorough and very courteous

Reply from Hays Travel - Spalding
Angie in spalding branch was fantastic. She listened to all my requirements and very quickly found a holiday that suited every one. She was cheerful and helpful throughout.

Reply from Hays Travel - Spalding

Reply from Hays Travel - Spalding
Excellant Service and advice from agent. He answered all our questions and talked us through the process.

Reply from Hays Travel - Spalding

Reply from Hays Travel - Spalding
Sally has booked many holidays for us and is always friendly, professional and goes above and beyond to find the best holidays for us. Sally listens to all our needs to ensure we have the best matches to our needs whilst on holiday.

Reply from Hays Travel - Spalding
Just a phone call with details of what we wanted to book and a price we had in mind was all that was needed. Aaron did the rest and came up with the goods. Deposit paid over the phone, receipt, holiday details and ATOL certificate was received promptly via email - Easy just as it should be unlike some other travel agents. Now looking forward to our holiday - Thanks Aaron/Hays Travel!

Reply from Hays Travel - Spalding
Aaron was Very polite, courteous and efficient from the Spalding branch

Reply from Hays Travel - Spalding
We had seen a Holiday on the internet we liked, phoned the shop and spoke to Rui. He’s very precise taking all the details, said he would phone back asap which he did with price and we booked the holiday
Top guy, many thanks

Reply from Hays Travel - Spalding
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