The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... See more
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Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too
Company replied
Helpful & professional. Maria gave me information which enabled us to decide on the best hotel at the right price so our 16 year old granddaughter will have lots to do if she wishes & some places for... See more
Company replied
Your team member Sinead was most helpful, courteous and very knowledgable. She answered all my questions and came back to me promptly. She is an asset to Hays and I can recommend her highly. Your Man... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 The Maltings, AL1 3HL, St Albans, United Kingdom
- 01727236928
4.8
Excellent
144 reviews
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The help given by the staff
The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience !
The only thing we are not happy with is that they they have closed their St Albans store, after previously closing their Luton branch.A great pity.
October 2, 2024
Reply from Hays Travel - St Albans
Dear Sue, Thank you for taking the time to write us such a lovely review! We are hoping we will be back in St Albans really soon!
Sinead was fantastic and got me the…
Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too
October 19, 2024
Reply from Hays Travel - St Albans
Dear Mr Tomkinson,
Thank you so much for taking the time to write Sinead a lovely review! We hope you have an amazing holiday!
Best wishes,
Hannah
Reply from Hays Travel - St Albans
Thank you very much for the nice review and thank you for booking with us! I hope we can be of help with your future holidays.
Best wishes,
Sinead
Reply from Hays Travel - St Albans
Thank you for taking the time to write us a review and booking with us here at Hays Travel!
You will be making some amazing magical memories with your family!
Best wishes,
Hannah
We were listen to and were given lots…
We were listen to and were given lots of options, questions all answered, staff very friendly and nothing was a problem.
October 9, 2024
Reply from Hays Travel - St Albans
Thank you very much for taking the time to give us such a nice review! We hope you will have a lovely holiday and all the best!
Best wishes,
Sinead
Friendly knowledgeable staff
September 29, 2024
Reply from Hays Travel - St Albans
Thank you for the lovely review and for booking your holiday with Hays Travel again!
Best wishes,
Brita
Reply from Hays Travel - St Albans
Thank you very much for your review! Hope you had a lovely time on your holiday and hopefully we can help you in the future.
Kind regards,
Brita
Start of next year hoilday
The staff are so friendly in there nothing is too much trouble and the staff remember you from last you booked with them
October 1, 2024
Reply from Hays Travel - St Albans
Thank you for taking the time to leave us a review! I hope you will have a great time away and we look forward to booking your next holiday!
Kind regards,
Brita
Competent travel agent
Competent travel agent - found us the perfect accommodation and flights. Very efficient and prompt communication.
September 29, 2024
Reply from Hays Travel - St Albans
Thank you for your lovely review Cheryl and thank you for choosing to book your holiday with Hays Travel St Albans again. We appreciate your feedback and custom.
Best wishes,
Sinead
Great thank you ♥️
September 26, 2024
Reply from Hays Travel - St Albans
Thank you for taking the time to leave us a review! It was a pleasure to arrange your holiday for you.
Kind regards,
Sinead
Nathalie was efficient and friendly
Nathalie was efficient and friendly. As was Maria briefly a coupla days before. Everything is smooth...so far!
September 21, 2024
Reply from Hays Travel - St Albans
Thank you for the kind review! We hope you will have a lovely time in Prague!
Best wishes,
Maria
So easy and quick too
So easy and quick too. Sinead as always is pleasure to deal with
September 21, 2024
Reply from Hays Travel - St Albans
Thank you very much for leaving us a review! Looking forward to booking your next holidays and I hope you will have a great time in Prague.
Kind regards,
Sinead
Great experience
Really excellent advice and support to design the holiday I wanted. Responsive to queries and polite and friendly.
September 21, 2024
Reply from Hays Travel - St Albans
Thank you for the nice review,
It was a pleasure putting that holiday together for you and I hope it is going to be amazing! We look forward to booking your future holidays!
Kind regards,
Brita
Brita was very kind and helpful and…
Brita was very kind and helpful and professional. She considered everything when dealing with us and we can’t wait to go on our holiday to Corfu. Thank you
September 17, 2024
Reply from Hays Travel - St Albans
Thank you very much for taking the time to write a review! I hope you two have an amazing and well-deserved holiday in the sun and hopefully we can book your future holidays again! :)
Kind regards,
Brita
Very friendly and well informed
Very friendly and well informed. Even laughed at our jokes! Did not ever pressure us to book anything but often made very useful suggestions.
September 11, 2024
Reply from Hays Travel - St Albans
Thank you so much for coming in to see us and booking your holiday through us!
We hope you have an amazing holiday to the lakes! If you need any further help or assistance please do not hesitate to contact us or come in to see us with some more of your jokes!
Thank you for taking the time to write us a review!
Best wishes,
Hannah
Reply from Hays Travel - St Albans
Dear Mrs Burns,
Thank you for taking the time to write us a review!
We are happy we could accommodate you with booking your flights.
Thank you for choosing Hays Travel St Albans.
Best wishes,
Hannah
Staff know what they are doing and…
Staff know what they are doing and communicate well
September 8, 2024
Reply from Hays Travel - St Albans
Dear Mr Goldsmith,
Thank you for taking the time to write us a review!
We hope you have an amazing holiday!
Thank you for booking with us here at Hays Travel St Albans.
Best wishes,
Hannah
Family Holiday
Sinead at St Albans chose the perfect holiday resort in Tenerife. It offered all we wanted for my Children and Grandchildren.
August 29, 2024
Reply from Hays Travel - St Albans
Thank you so much for taking the time to write us a review!
We hope you have an amazing holiday to Tenerife and make some great family memories!
If you need any further assistance please do not hesitate to come in and see us.
Thank you for choosing Hays Travel St Albans to book your holiday with!
Best wishes,
Hannah
Great service
This is the 2nd time using hays travel st Albans.we went in to book our 1st cruise and stay packaged found the staff to be knowledgeable and friendly
August 28, 2024
Reply from Hays Travel - St Albans
Dear Lorraine,
Thank you for booking with us here at Hays Travel St Albans, we look forward to booking your future holidays!
We hope you have a fantastic trip and make some amazing memories!
Thank you for taking the time to write us a review!
Best wishes,
Hannah
All the staff were very helpful and…
All the staff were very helpful and understanding with my needs. My trip was not straight forward because of, flights, hotel, car hire and parking. They helped with everything.
I will use Hays from now on, very happy
August 31, 2024
Reply from Hays Travel - St Albans
Dear Nick,
Thank you for choosing to book with Hays Travel!
We all hope you have an amazing trip away with your son and hopefully we can book your trip to Austin next year!
Safe travels and thank you for taking the time to write us a review!
Best wishes
Hannah
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