The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... See more
Company replied
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The help given by the staff. No matter what sort of day they have had they seem to have an infinite amount of patience ! The only thing we are not happy with is that they they have closed their St... See more
Company replied
Sinead was fantastic and got me the holiday i wanted so I'm very happy. Will be booking another one with you for later next year too
Company replied
Helpful & professional. Maria gave me information which enabled us to decide on the best hotel at the right price so our 16 year old granddaughter will have lots to do if she wishes & some places for... See more
Company replied
Your team member Sinead was most helpful, courteous and very knowledgable. She answered all my questions and came back to me promptly. She is an asset to Hays and I can recommend her highly. Your Man... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
14 The Maltings, AL1 3HL, St Albans, United Kingdom
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Sinead was very helpful, professional and really friendly. My first time booking with Hayes Travel probably will use them again for my next holiday.

Reply from Hays Travel - St Albans
The care and attention shown by Sinead at Hays Travel St Albans was superb. Thank you Sinead

Reply from Hays Travel - St Albans
Maria was amazing and so helpful. I popped in just to get information and the next day I went back and booked our holiday. Maria advised on different accommodations and booked the one we wanted, she sorted out the flights and the hotel we need to stay in the night before our trip. She was so friendly and helpful and saved me so much time if I had to do the booking myself. I would recommend Hayes Travel and will book through them again.

Reply from Hays Travel - St Albans
Kazia was so helpful, friendly and kind. She found a great holiday for us. We have booked through her before

Reply from Hays Travel - St Albans
Thank goodness for face to face customer service.
Really well looked after by the St. Albans team.

Reply from Hays Travel - St Albans
Very helpful staff,took time to organise and answer questions about our trip.

Reply from Hays Travel - St Albans
Maria was very helpful and the process for booking was very quick.

Reply from Hays Travel - St Albans
Sinead was great in helping myself and my daughter decide and book a location in Tenerif. Nothing was too much trouble.

Reply from Hays Travel - St Albans
Maria was absolutely wonderful. She was so patient and found me exactly what I needed. I will definitely be coming back to book further holidays.

Reply from Hays Travel - St Albans
Staff were so helpful sorting out our special birthday weekend.
Thank you

Reply from Hays Travel - St Albans
Lovely, friendly staff. I always find it useful to go into the shop. Always given sufficient time and I know that the ladies are very careful, especially Kasia. The bookings are double checked in front of me.

Reply from Hays Travel - St Albans
Sinead is always brilliant always ask for her bless her she is so patient and always books us the best holidays and spends time explaining about places we usually go in with one in mind always come out qith somewhere so much better this time we went in for cyprus and came away going to egypt because we wanted somewhere hot and just chill this time so somewhere even better the girl is a keeper and knows her stuff thankyou to sinead will be going back soon to book japan xx

Reply from Hays Travel - St Albans
Booked a city break at Hays St Alband, Kasia could not have been more helpful, she understood exactly what we wanted and found it, perfect! My sister and l were really happy with the experience, thank you Kasia.

Reply from Hays Travel - St Albans

Reply from Hays Travel - St Albans
Maria was amazing! Found us the most perfect deal for Bali can't thank her enough, a dream of going to Bali is now coming a reality!!!

Reply from Hays Travel - St Albans
I wanted to compare the rate of Swiss Francs with Sterling that the company was offering. The rate in comparison with M&S The post Office and one other was most competitive. What I did not know was that a Hays debit card was offered, whereas I wanted to deal in cash. I purchased £500 of sterling, but there was a computer error in getting my Debit card. Having thought about this, I decided that I did not want a Debit Card. I therefore received a cash sum minus the rate of exchange. I then proceeded to purchase from another source.
The only consolation is that I was served by one of the staff in booking my flight only

Reply from Hays Travel - St Albans
We were well greeted. We were happy with the service we received and everything were explained about our holiday we chose. This is our first holiday with Hayes.

Reply from Hays Travel - St Albans
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