Brilliant service all the ladys in shop were so welcoming and friendly booked my holiday on the spot everything was so easy so so helpful 😀 😊 it was in the st helens store
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Great service and they found us a great first family holiday deal for next August in Spain. The Lady (Freya) who served is was very helpful and informative. Hopefully be back in soon to book some more... See more
Company replied
We were looked after very professionally by Freya in the St Helens Branch of Hays Travel. She took the time to work through our booking with us and printed off our travel documents. We felt very welco... See more
Company replied
Once again Hays we’re able to book us into our preferred hotel Thank you Freya and look forward to engaging with you in the future
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Church Street, WA10 1BD, St Helens, United Kingdom
- 01744 332029
4.9
Excellent
1K reviews
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Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Freya for you! - Rhiann :) xx
Lovely smiling friendly welcome from
Lovely smiling friendly welcome from
Lucy and very helpful and informative.Very patient as we had a few specific requests regarding our booking.
May 30, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Lucy for you! - Rhiann xx
Reply from Hays Travel - St Helens
Thank you very much for this lovely review
Cruise booking
Usual experience in H T,very helpful and polite service from Katie,answered my questions with knowledge and nothing was too much trouble.Wouldn't go anywhere else tbh.
May 29, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review!! Katie will be made up! - Rhiann :) xx
Very nice and pleasant helped us to get…
Very nice and pleasant helped us to get what we wanted
May 22, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! Loved booking your cruise for you!! - Rhiann :) xx
Knowledgeable
Knowledgeable, confident member of the team. Nothing was too much trouble a credit to Hayes
May 17, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review I'll make sure to pass this on to Jen for you :) - Rhiann xx
The staff was excellent Happy to help …
The staff was excellent Happy to help with anything for us
May 9, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Freya for you! - Rhiann :) xx
The staff extremely helpful
The staff extremely helpful. Freya was very helpful and carm when trying to solve problem with our jet 2 hoilday.
May 14, 2026
Reply from Hays Travel - St Helens
Thanks for sharing your feedback. I hope you have a lovely time. Freya
Freya was a fantastic help and.very…
Freya was a fantastic help and.very very helpful. She made it very easy and straightforward for me to book my holiday
May 13, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Freya for you! - Rhiann :) xx
This is our 3rd time booking for our…
This is our 3rd time booking for our holiday with hays travel. We find the girls so helpful in finding our holiday we wasn't rushed,always make us feel comfortable and confident in our booking.
May 6, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kelsy for you, she'll be made up! - Rhiann :) xx
Our visit to Hays travel was as always
Our visit to Hays travel was as always
very rewarding ,the staff are very friendly and efficient We will be using
Hays again
May 12, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you! - Rhiann :) xx
Service & responce second to none.
May 11, 2026
Reply from Hays Travel - St Helens
Thank you for taking the time to leave this lovely review! I'll make sure to pass this on to Kelsy for you! - Rhiann :) xx
Kirstyn was very helpful as always and…
Kirstyn was very helpful as always and found us the right holiday for us
May 10, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kirstyne for you! - Rhiann :) xx
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Lucy for you! - Rhiann :) xx
The girl on the phone from his travel…
The girl on the phone from his travel was very friendly and professional and sorted our holiday out with no problems. We will definitely be using case Hays travel again.
May 8, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Lucy for you, she'll be made up! - Rhiann :) xx
As always best deal found great staff…
As always best deal found great staff and always go above and beyond to do the best on this occasion it was Jennifer that we dealt with and once again very happy with all the information she give us and look fwd to another holiday booked with hays travel .
May 6, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Jen for you, she'll be thrilled :) - Rhiann xx
Reply from Hays Travel - St Helens
Thank you so much for taking the time to leave this review! We really appreciate it, and glad we managed to get you booked!! - Rhiann :)
The lady at the sthelens branch who…
The lady at the sthelens branch who sorted my holiday got me a great deal .she was so freindly and informative. A real credit to the company. I have found this with all the staff at this branch and would never book anywhere else. Thank you for all you do I really appreciate it
May 3, 2026
Reply from Hays Travel - St Helens
Thank you for your kind words. I hope you have a wonderful holiday. Kirstyne
The consultant was really helpful and…
The consultant was really helpful and we eventually booked the holiday we wanted.
April 29, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! Loved booking your holiday for you, you're going to have an amazing time! - Rhiann :)
Everything went smoothly the staff were…
Everything went smoothly the staff were very helpful explaining all the details
April 28, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! Loved booking your holiday for you, you'll have the best time! - Rhiann :)
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