Brilliant service all the ladys in shop were so welcoming and friendly booked my holiday on the spot everything was so easy so so helpful 😀 😊 it was in the st helens store
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Great service and they found us a great first family holiday deal for next August in Spain. The Lady (Freya) who served is was very helpful and informative. Hopefully be back in soon to book some more... See more
Company replied
We were looked after very professionally by Freya in the St Helens Branch of Hays Travel. She took the time to work through our booking with us and printed off our travel documents. We felt very welco... See more
Company replied
Once again Hays we’re able to book us into our preferred hotel Thank you Freya and look forward to engaging with you in the future
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
10 Church Street, WA10 1BD, St Helens, United Kingdom
- 01744 332029
4.9
Excellent
1K reviews
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Always use hays travel st helens
Always use hays travel st helens. So easy to book holidays with them. I made an error on the booking which I realised the next day. Easily resolved and amended in store at no exra cost.
February 28, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! Thank you for booking with us again :) I'll make sure to pass this on to Kelsy for you! - Rhiann :) xx
As ever very helpful nothing to much…
As ever very helpful nothing to much trouble make you feel comfortable
February 27, 2026
Reply from Hays Travel - St Helens
Thank you for booking with us again. We hope you have a lovely time. Tayla
Well excellent again
Well, including the nice smiling reception and the very intensive concern of our needs Ruby was the perfect example for anyone dealing with the public. Well done Ruby and Hays it's no wonder we keep coming back.
Very best regards Mr and Mrs Mara 😀 😊
March 3, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Ruby for you, she'll be made up!! - Rhiann :) xx
Very professional
Very professional, efficient and helpful staff. Both Lucy and Rhiann were polite and patient. Really good experience.
March 3, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! Glad to have gotten you all booked :) - Rhiann xx
Great experience!
Lucy at your St Helens branch was very helpful and informative and we came away very happy!
February 28, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Lucy for you! - Rhiann :) xx
Great to get options by email
Great to get options by email. Very efficient and helpful.
February 17, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Tayla for you :) - Rhiann xx
Kirstyne was absolutely wonderful
Kirstyne was absolutely wonderful; she got us the train tickets and hotel bookings even though she didn’t think she could get the train tickets. She persevered and succeeded. We will go back to her for our second booking. The service from Kirstyne is first-class.
February 26, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kirstyne for you, she'll be made up! - Rhiann :) xx
Hays Travel excellent service 11/10
Hays rep extremely helpful &knowledgeable, holiday, flights all booked. With my partner Vi & myself this is the second holiday we've booked with Hays Travel St.helens this year .Service is excellent 11/10 can't say more than that but a big thank you to you all .
February 23, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you, she'll be thrilled! - Rhiann :) xx
5 star service
Taylor was extremely helpful and efficient. A credit to your company !
February 23, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Tayla for you, she'll be made up!! - Rhiann :) xx
The young lady who booked our cruise
The young lady who booked our cruise, was very helpful and explained everything to us in detail. She was friendly and we felt quite relaxed in her company.
February 19, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Tayla for you! - Rhiann xx
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Ruby for you! - Rhiann :) xx
The girls where very helpful and…
The girls where very helpful and knowledgable ,They helped us to find just the holiday we wanted.I can recommend using Hayes travel to book holidays with confidence
February 11, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you, she'll be thrilled :) - Rhiann xx
Katie was very helpful with our booking…
Katie was very helpful with our booking and made it very pleasant experience
February 14, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Katie for you! - Rhiann :) xx
Great help from Ruby to go through…
Great help from Ruby to go through picking krakow hotel in central location and answered all our questions about transfers etc
February 15, 2026
Reply from Hays Travel - St Helens
Thank you for the lovely comments about my service . Ruby
Helpful staff in the location
We had not booked a holiday for a few years and
we were'nt all that sure about it
The staff were great and made it easy for us to book the holiday we wanted Thanks Heyes travel we will book with you again
February 15, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Tayla for you! - Rhiann :) xx
Booking our Honeymoon
We both went to Hayes Travel to book our honeymoon, Krystine looked after us, got us the best price for the destination and hotel we wanted. We were very happy with how easy and efficient it was to book our stay…
February 15, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Kirstyne for you! - Rhiann :) xx
I have just booked a beautiful holiday…
I have just booked a beautiful holiday for my partner and I, all thanks to Freya. Absolutely incredible service and was very helpful.
I will be booking my holidays through her from now on!
February 13, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! I'll make sure to pass this on to Freya for you, she'll be made up! - Rhiann :) xx
Great service
First place i go to when booking a cruise ,easy to do, lovely staff explained everything looked for best prices, cabins ,cruise dates took 40 mins thank u so much again st helens hays travel
February 13, 2026
Reply from Hays Travel - St Helens
Thank you for booking with us and leaving a review on my service. Kirstyne
Booked our 3rd holiday with Hays
Booked our 3rd holiday with Hays, the young lady was friendly and found exactly what we were looking for. Very professional staff.
February 8, 2026
Reply from Hays Travel - St Helens
It was a pleasure to book your next trip. Thanks for coming back to us. Tayla
Rhian was amazing
Rhian was amazing, she listened to what we wanted, spent time finding what we wanted and explained everything to us. Will definitely be using Hays travel again.
February 5, 2026
Reply from Hays Travel - St Helens
Thank you so much for this lovely review! LOVED booking your holiday for you!! You're both going to have the most amazing time in Thailand! - Rhiann :) xx
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