Millie was very helpful and efficient when I booked my holiday. Nothing was a problem to her. She talked me through the whole experience explaining everything. Once again well done Hays Travel in Stan... See more
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See what reviewers are saying
The lovely young girl couldn’t b more helpful that’s why I love to pop into hays. Keep up the good work staff r always pleasant service is good nd the booking process is straight forward
Company replied
Always greeted with welcoming smiles by all the staff at Stanley. Lindsey booked our cruise for us, efficiently and professionally and she has a delightful manner. She explains everything and goes thr... See more
Company replied
Laura from Hays travel Stanley branch is amazing! Her knowledge and experience is brilliant! ⭐️⭐️⭐️⭐️⭐️
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
12 Front Street, DH9 0HX, Stanley, United Kingdom
- 01207 236000
4.9
Excellent
1K reviews
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Staff were really friendly and helpfull
February 27, 2026
Reply from Hays Travel - Stanley
Thank you for kind words I hope you have a lovely holiday and hope to help you again in the future. Kind regards Kelly
Reply from Hays Travel - Stanley
Thank you so much for your lovely feedback, always happy to help I hope you have a great holiday to Majorca and hope to help again in the future. Kind regards Kelly
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback . I hope you have a great time on your cruise. Kind Regards Lyndsey :)
Very friendly and informative staff
Very friendly and informative staff, fixed my holiday to everything I needed
February 18, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in South Africa. Thanks Rachel
Hays Stanley
Lynsdey and the team were very helpful sorting out our holiday for use we did know what we wanted but they made sure we had everything in place for Holiday in and out in half an hour.
February 25, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind comments I hope you both have an amazing time in Tenerife. Thanks Lyndsey
Friendly staff
Friendly staff great communication
On issues which might be a company policy I didn’t really want a direct debit after I paid a deposit but was told I had to do a direct debit
I lije to pay threw the app but it’s just a personal preference
February 24, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your feedback. It was a pleasure to book your cruise and I hope you all have an amazing time. If you would like to contact us on 01207 236000 we can discuss payment options in more detail with you. Kind Regards Laura :)
Hays Stanley branch excellent
We booked with Hays at our local branch last year and everything was tip top
This year we seen a holiday online with jet2 which was a good price so I rang my local branch at Stanley to see if they could match the price and within a couple of minutes they said yes they would be able to match it and the booking was complete in a matter of minutes over the phone
February 21, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you all have an amazing time in Tenerife. Thanks Lyndsey
Friendly knowledgeable staff
Friendly knowledgeable staff. Took time to help find a suitable holiday for elderly mother who uses a wheelchair.
February 22, 2026
Reply from Hays Travel - Stanley
Thank you so much for your kind comments I hope you all have an amazing time in Costa del sol. Thanks Lyndsey
Great experience...
Great experience.... staff in stanley branch are so helpful and knowledgeable they make booking a holiday so easy.
February 22, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback- I hope you have a great time in Turkey with your grandson and look forward to seeing you in branch again soon . Kind Regards Laura :)
Always book with Hays Travel.
Always book with Hays Travel.
They are welcoming, helpful, knowledgeable and Always competitively priced.
February 22, 2026
Reply from Hays Travel - Stanley
Hi Sandra,
Thank you so much for taking the time to leave such a kind review.
I hope you all have the best time away together.
kind regards, Millie
Top Class Experience! 👌
Laura was courteous, engaging, knowledgeable and helpful in all aspects of our enquiry
February 21, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback and I hope you have a great time in Budapest . Kind Regards Laura :)
Reply from Hays Travel - Stanley
Thank you so much for your kind words I hope you both have an amazing time in Dubai. Thanks Lyndsey
Excellent customer service.
Laura was extremely helpful and we were very happy with the way she managed our requirements and holiday booking.
February 18, 2026
Reply from Hays Travel - Stanley
Thankyou so much for reviewing our service we hope you all have a fab time in Prague :)
Excellent price n flight times
February 17, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback - I hope you have a great time in Tenerife. Kind Regards Kelly :)
Every time I have booked a holiday from…
Every time I have booked a holiday from the shop they will help and really played as well
February 16, 2026
Reply from Hays Travel - Stanley
Thank you for your kind comments its always a pleaseure helping with your holidays. Thank you Rachel
The staff were Great
February 8, 2026
Reply from Hays Travel - Stanley
Thank you for you kind feedback, I hope you have a lovely holiday and hope to help again in the future. Thank you Laura
Always the same friendly service from…
Always the same friendly service from all of the staff wouldn’t go anywhere else.
February 15, 2026
Reply from Hays Travel - Stanley
Thank you so much for your lovely feedback, I hope you have a lovely holiday and hope to help again in the future. Kind regards Laura
Reply from Hays Travel - Stanley
Hi Irene,
Thank you so much for taking the time to leave a kind review. It was a pleasure to book your Lanzarote holiday. I hope you have a lovely relaxing time.
kind regards, Millie :)
Helpful,friendly,very professional…
Helpful,friendly,very professional staff always book with Hayes Stanley.
February 7, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave your kind feedback I hope you have a great time in Italy. Kind Regards Laura :)
The Company puts the customer first.
The Company puts the customer first and ensures whatever enquiry/ holiday is dealt with the utmost ease. I asked if a certain offer was still available, the rep checked that it was, and holiday booked. Simple as that. I’ve started using Hays Travel more often and I’m never disappointed.
February 8, 2026
Reply from Hays Travel - Stanley
Thank you for taking the time to leave such kind feedback. It was a pleasure to help you with this and I hope you have a great time in Italy. Kind Regards Laura :)
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