Thomas Knight has been great throughout this holiday booking process. He took the time and listened to my requests and had a quote and full itinerary for me the very next day. A small issue cropped up... See more
Company replied
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Thomas Knight has been great throughout this holiday booking process. He took the time and listened to my requests and had a quote and full itinerary for me the very next day. A small issue cropped up... See more
Company replied
Booking a last minute cruise became difficult and complicated due to P&O’s cabin allocation process, but we were reassured by Lucy at Hays Travel that she could make the booking we needed and, sure e... See more
Company replied
On Sunday 9th August, we were welcomed into the Hays store by Tom who was friendly and welcoming and made us feel at ease straight away. Tom listened to our wants and needs for a holiday. With... See more
Company replied
Excellent customer service from Tom, our travel advisor. He took time too listen to the type of holiday we wanted, and advised on different options for our planned cruise to Norway. We didn't feel rus... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
2 Wilkes Way, IP14 1DE, Stowmarket, United Kingdom
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Reply from Hays Travel - Stowmarket
Fantastic team at Stowmarket Hays Travel. Couldn’t have been made to feel any more comfortable and reassured we had booked the right place for us as a family!
Tom went over and above to help with our travel insurance too, calling them directly to check personal questions.

Reply from Hays Travel - Stowmarket
I felt comfortable in the knowledge that my requirements were being met. The process of selecting and booking a holiday was smooth and efficient.

Reply from Hays Travel - Stowmarket
Extremely helpful and attentive couldn't have asked for better.

Reply from Hays Travel - Stowmarket
We called in with a bit of a blank canvas! Emily was fantastic. She found us several options, based on parameters that we discussed. We are very confident with what we have booked. Definitely a far better option than trawling through websites at home. We will definitely use Hays again, in the very near future. Thanks for your help, Emily.

Reply from Hays Travel - Stowmarket
Just a very helpful, diligent and friendly ‘crew’ at Hays in Stowmarket. Emily and Hettie, first class.

Reply from Hays Travel - Stowmarket
We went into the shop and were met with a very friendly chap who listened to what we wanted and found an ideal resort for our budget. The process was quick and easy and we left with a holiday that we are looking forward to

Reply from Hays Travel - Stowmarket
It's so good to have a local travel agent to book our holidays. Booking direct online yourself can sometimes be very challenging and you could well miss offers which are available. We have always booked our cruises through Hays and Amina has now booked two for us. She's so helpful and friendly and you never feel you're asking too many questions.

Reply from Hays Travel - Stowmarket
Netty is a star. She knows her stuff and she knows what we like and doesnt complain when we're undecided. Cant praise her enough

Reply from Hays Travel - Stowmarket
Netty was amazing finding us the best quote for our holiday to New York. She was very attentive and covered all bases for us.

Reply from Hays Travel - Stowmarket

Reply from Hays Travel - Stowmarket
It was. The usual friendly and professional service that we are away get at Hay's Stowmarket,
Thank you.
Jules and Val Last.

Reply from Hays Travel - Stowmarket
Netty, our agent was so professional with us. We entered Hays Travel in Stowmarket, not sure what we wanted, cruise, beach, sun or fun.
By Netty's suggestions we decided on a cruise to the Caribbean, which we hadn't considered. Within 30mins we were booked, given paper documents confirming our booking and left happy.
Great experience.

Reply from Hays Travel - Stowmarket

Reply from Hays Travel - Stowmarket
Nice and quick , she asked if I had done research on the hotel before I booked to make sure I was happy , got my confirmation back on email within the hour ,

Reply from Hays Travel - Stowmarket
Tom did a fine job of explaining the options for a first time cruise

Reply from Hays Travel - Stowmarket
Yet again Emily worked her magic and found exactly what I was hoping for . She is fantastic and I wouldn't go anywhere else to find my dream trips .

Reply from Hays Travel - Stowmarket
We went on line to book tickets to Australia and was bombarded with all sorts of info that just didn’t make sense to me so we went to Hays in Stowmarket, Tom warmly greeted us and sat us down, within 45 minutes we had the best prices, chose our seats for the 4 flights on the days we wanted and he sorted our travel insurance. all round a fantastic experience. Tom was very professional and answered all of our questions, will definitely use Hays Travel again.

Reply from Hays Travel - Stowmarket
Netty was great!!
Amazing service as always 5 stars all the way to the moon and back. She knows what doing

Reply from Hays Travel - Stowmarket
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