We felt to be made very comfortable .Staff very helpful and listened to what we wanted never felt rushed. Hence we booked a holiday and now cant wait to go. So thank you to Joane at Doxford holiday sh... See more
Company replied
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We felt to be made very comfortable .Staff very helpful and listened to what we wanted never felt rushed. Hence we booked a holiday and now cant wait to go. So thank you to Joane at Doxford holiday sh... See more
Company replied
From walking through the door I was greeted with kindness from the lovely Dionne. She helped me with choosing my holiday. I had a small window of dates as it was a late booking but for my 60th birthda... See more
Company replied
We booked a 2nd holiday with Hayes in Doxford Park, in the same weekend. They gave us a great deal, great service and a real confidence with their knowledge and booking process. I can honestly say wit... See more
Company replied
I was away from home and found a holiday on line that I wanted I phoned my local branch to see i f thay could match the deal on line.Thay asked if thay could ring me back while thay checked holiday f... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 8 William Doxford Centre, SR3 2NE, Sunderland, United Kingdom
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I was away from home and found a holiday on line that I wanted I phoned my local branch to see i f thay could match the deal on line.Thay asked if thay could ring me back while thay checked holiday for me.Rang me back and matched deal booked it for me on phone very easy to do staff very polite and helpful great service from Hays Doxford park branch.

Reply from Hays Travel - Sunderland Doxford Park
brilliant service from staff in the store! nothing was any bother at all x

Reply from Hays Travel - Sunderland Doxford Park
Was really welcoming from the minute I walked in great service got all the information I needed went away to look at the different thing we discussed and went back the next day and booked our dream holiday joanne was great

Reply from Hays Travel - Sunderland Doxford Park
Every bit of advice was given with past knowledge and experience and the price of the holiday was agreed with all the best costing that could be found

Reply from Hays Travel - Sunderland Doxford Park
Dionne was amazing . She went above and beyond to ensure I got my holiday of choice

Reply from Hays Travel - Sunderland Doxford Park
As always-excellent service professional but still friendly.

Reply from Hays Travel - Sunderland Doxford Park
I always book with hays as they have friendly staff that will do the best to get you the holiday you are looking for. Leah has booked my last two holidays. I had a holiday voucher from Jet2 and it wouldn’t let Leah use the voucher as she tried her best. Leah was still trying after I had paid for the holiday saying that she was in a chat with someone from Jet2 and if they could reinburse she would contact me.

Reply from Hays Travel - Sunderland Doxford Park

Reply from Hays Travel - Sunderland Doxford Park
Such great service! We always have an idea of a destination and what we would like and the Hays staff, consistently, find us the appropriate holidays to choose from. Thanks again to Joanne!

Reply from Hays Travel - Sunderland Doxford Park
Advisor was able to help us book our holiday so easily! Giving the best offers. Explained everything well and made us feel so comfortable

Reply from Hays Travel - Sunderland Doxford Park
Very helpful, got a good deal, a credit to the company went above and beyond would highly recommend 👍

Reply from Hays Travel - Sunderland Doxford Park
Staff always very helpful and knowledgeable at this branch

Reply from Hays Travel - Sunderland Doxford Park
We booked a 2nd holiday with Hayes in Doxford Park, in the same weekend. They gave us a great deal, great service and a real confidence with their knowledge and booking process. I can honestly say with the locality to our home we can’t see us going anywhere else to book our future holidays!

Reply from Hays Travel - Sunderland Doxford Park
Helpful and friendly nothing to much trouble. Joanne 5*

Reply from Hays Travel - Sunderland Doxford Park
Always book with Hays at Doxford Park. We are frequent travellers who find all the girls very helpful knowledgeable and always happy to help.

Reply from Hays Travel - Sunderland Doxford Park

Reply from Hays Travel - Sunderland Doxford Park
I initially contacted Hays by phone & spoke to Joanne who checked 3 different hotels in the resort we prefered. My partener attended the shop the day after and got the holiday we agreed on. As always the service was exemplary.

Reply from Hays Travel - Sunderland Doxford Park
We booked our holiday at Hays at Doxford Park in Sunderland, Yasmin was very friendly and helpful and we would definitely go there again. The rest of the staff appeared friendly too and appeared to get along well together.

Reply from Hays Travel - Sunderland Doxford Park
Romani was very helpful all staff very pleasant and friendly.

Reply from Hays Travel - Sunderland Doxford Park
Excellent service very helpful informative and friendly

Reply from Hays Travel - Sunderland Doxford Park
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