Hays Travel - Sunderland The Bridges Reviews 

What started as a quick enquiry led into booking our dream honeymoon. Sophie the assistant manager was so helpful and patient. Any questions were answered and if she couldn't help she went beyond to find the answer. She was helpful, polite and professional all the way. This morning we didnt think our dream honeymoon was possible. With her help and the amazing offer you had, that dream is a reality. First time booking with yourselves, won't be the last! Keep up the amazing customer service!

Everyrhing was explained down to a tea
All staff were very polite and helpful

Excellent customer service and staff went above and beyond to help me find a holiday.

I'd never booked with Hay's Travel before, yet I will definitely book through them again. The woman who managed our booking was fantastic, helpful and patient. She's an absolute credit to Hays, considering they were also short staffed at the time.

Good customer service and very helpful with booking

We went into the travel agent looking for a cruise Lorraine was extremely helpful she listened to what we were asking for gave us various options the cruise we choose was one that she had cruised on so had some good knowledge of the ship

Your staff was very helpful with booking my holiday today thank you very much

Very helpful and friendly booking holiday was a piece of cake.

Faith was a polite and professional young lady. We asked various questions and she was very honest and gave us everything we asked for. And we got our holiday we wanted.

I have taken to booking flights through Hay's travel in the Bridges, Sunderland, in recent years. They are extremely efficient, reliable and helpful, and always friendly and happy to answer questions.

​Highly recommended!
​We booked our holiday at Hays Travel in The Bridges, Sunderland, and the service was absolutely fantastic. The lady who assisted us was incredibly polite, professional, and helpful. She went above and beyond to tailor the holiday and the price perfectly to our needs and standards.
​What we loved most was the convenience – while she was sorting out all the paperwork and arrangements, she suggested we could go shopping and promised to call us when everything was ready. She phoned us as soon as it was done, so we didn't waste any time waiting around.
​Honest, stress-free, and brilliant service. I sincerely recommend this branch!

I prefer to book locally through a travel agent hays travel..the lady I met a shop .she is very knowledgeable and carefully explained everything.booking my flight very fast.she was very helpful.highly satisfied with the service I have received.thank you.
Please email me my booking reference number. I need it.

Amy, from The Bridges, was very friendly, helpful and knowledgeable, so helping us chose a hotel to suit our needs and book our trip to Krakow.

We asked for a specific holiday to incorporate 4 or 5 trips and Ava, (Sunderland, the bridges branch), found us the perfect itinerary around South Africa to tick every box. Very happy.

The girl was very helpful and polite

Friendly and found us exactly itinerary we wanted

Victoria was amazing she couldn't do enough to help us very appreciated all her help .Explained every step to us lovley lady .

Always very helpful and polite

Great customer service, Friendly staff. Great communication.