Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more
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This is my second time booking holiday with Hays travel and like the first time the staff were very helpful and very patient as I didn't know where I wanted to go.
Company replied
Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more
Company replied
Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
74 Regent Street, SN1 1LA, Swindon, United Kingdom
- 01793238987
4.9
Excellent
979 reviews
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Reply from Hays Travel - Swindon Regent St
We're so glad we could assist you quickly and effectively. Thank you for your kind words.
Kind Regards
Hays Travel
I need not to say much more about this…
I need not to say much more about this as my subject states!
Always have been fabulous, trusted respected & above & beyond to help you when needed & the team that work for the SWINDON BRANCH all of you but 3 especially.
While we live in a tough world these days you can guarantee will ensure you are looked after with empathy, respect & customer service that should be made aware to all looking to have a break & get away .x
Thanks guys for last 2 days & also last year you never let us down ❤️❤️💯
June 24, 2026
Unprompted review
Reply from Hays Travel - Swindon Regent St
We are so happy to hear about your consistently positive experiences with us! It means a lot to know our team in Swindon provided such wonderful service and care. We truly appreciate your kind words and continued loyalty.
Kind Regards
Hays Travel
A really good experience
A really good experience, made to feel welcome.
All our queries were answered and our advisor Emma was very helpful.
June 24, 2026
Reply from Hays Travel - Swindon Regent St
We are so glad you felt welcome and that all your questions were answered. Thank you for your kind words.
Kind Regards
Hays Travel
Making the correct choice relevant information given
All relevant information given, questions answered. Our advisor was especially patient as we were quite indecisive at times. In the end we made the correct choice. You learn so much more by going in shop rather than on line.
June 23, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your wonderful review! We're so pleased our team provided patient and helpful service, ensuring you made the correct choice.
Kind Regards
Hays Travel
Eileen of Swindon branch is wonderful.
June 23, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback
customer service Emma she was really…
customer service Emma she was really good and helpful. She’s right a lot of times to call agencies to find the best deal to suit me.
June 23, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely review, it was my pleasure helping you find the right holiday for you :)
From the minute we sat down Emily was…
From the minute we sat down Emily was attentive, knowledgeable, and engaged.
We knew our destination, hotel, and airprt preference. So from sitting down to booked holiday took 25 minutes.
And that is why we use Hays Travel
June 21, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for your lovely feedback. It was my pleasure to book your holiday!
Just a very helpful and very nice Team
June 13, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Friendly and welcoming team
Ben always listens to what we want and always comes up with a holiday in our budget. The whole team are friendly and welcoming. We now wouldn't go anywhere else! Thank you Ben you came up trumps yet again👍
June 14, 2026
Reply from Hays Travel - Swindon Regent St
We are so pleased to hear you had such a positive experience with us. We truly appreciate your kind words and loyalty!
Lisa
Lisa, was very knowledgeable and couldn't do enough to make sure we had rooms next to each other. Lisa listened to everything we had to say and was very accommodating with our requests.
June 14, 2026
Reply from Hays Travel - Swindon Regent St
It was my pleasure booking your Holiday for you and your lovely family. You are going to have an amazing time :)
Popped in to enquire about booking a…
Popped in to enquire about booking a cruise as I was almost 100% on what I wanted. Emma was extremely helpful and knowledgeable so went ahead and booked with Hays. Very very happy with the service received in store
June 8, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your positive review :)
Reply from Hays Travel - Swindon Regent St
Thank you for your positive review, we will see you soon
Special Anniversary Cruise
My husband and I had been considering a cruise for quite some time.. even visiting other travel agents before popping in to Hays in swindon yesterday. Emma welcomed us immediately and we felt at ease with her, she totally spoke our language and was on our wavelength totally. Without saying to each other my husband and I knew within 5 minutes that we were going to book our cruise that day. Everything was well explained and all of our questions were answered. We left there having booked a fantastic cruise, I was so emotional I shed a few tears. Huge thanks to Emma.
June 6, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for your lovely review, it was lovely meeting you both. It was my pleasure helping you with your cruise booking, It is going to be fab! :)
Lisa has been brilliant organising both…
Lisa has been brilliant organising both our cruises. Very efficient and responsive.
May 29, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure to get the holiday all booked for you!
Eileen was very helpful on the phone…
Eileen was very helpful on the phone having finalised everything face to face with a friend
May 25, 2026
Reply from Hays Travel - Swindon Regent St
thank you for your lovely review :)
Excellent service from the rep
Excellent service from the rep, was really helpful and worked through a number of different holiday options for us
May 25, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kind feedback, it was my pleasure
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback!
Excellent service from Jasmin who…
Excellent service from Jasmin who arranged my sisters coach from LHR to Swindon and visa versa.
Would not hesitate to use in the future
May 9, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure!
Holiday booking made easy.
As usual we had good service helping us find a suitable holiday.
May 16, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback
Excellent service in the branch o
May 14, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback
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