Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more
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This is my second time booking holiday with Hays travel and like the first time the staff were very helpful and very patient as I didn't know where I wanted to go.
Company replied
Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more
Company replied
Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
74 Regent Street, SN1 1LA, Swindon, United Kingdom
- 01793238987
4.9
Excellent
979 reviews
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Jasmine was very helpful
Jasmine was very helpful, quick, charming. My 1st time with hays will not be my last 😁thank you.
May 14, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kind words!
We love the Swindon branch
We love the Swindon branch! Our 4th holiday booked with them in 4 years. We’ve dealt with Ben a few times who is amazing! But just booked our honeymoon with Emma. Who was so patient with all my questions. Every time we go there they just make you feel so comfortable and so at ease. Nothing is a problem and the entire team are so nice. Even while Emma was sorting out our honeymoon you can sit and just talk and have a laugh and it’s just such a lovely environment, I could have stayed there all day and chatted! Thank you for everything guys!
May 13, 2026
Unprompted review
Reply from Hays Travel - Swindon Regent St
Thank you so much for your lovely review! You are always welcome to come in for a chat and a cuppa :)
Number one travel agency
Had a fantastic time. Staff was very friendly and helpful, particularly a lady called jazz. She managed to find us the perfect holiday good no stress had a great experience very thankful to the company and the staff very thankful to jazz the lady who works there. Give us a great experience. Definitely going back again.
May 12, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for the kind feedback Druie :)
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Great service and friendly staff
May 10, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was my pleasure
All the staff are so friendly and…
All the staff are so friendly and helpful, when booking our holiday nothing is to much trouble, earlier this year we booked with another company it was not the same as Hays travel.
May 8, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kind words :)
Lisa was very knowledgeable efficient…
Lisa was very knowledgeable efficient and put us at ease.
May 6, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure to get your cruise booked for you!
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure :)
Go with Hays
We always book our holidays at Hays and this branch in particular, it’s such a friendly atmosphere when you go in and we always deal with Emma who does everything for us, we can’t rate her highly enough, while online booking may be cheaper you just can’t beat the personal touch.
May 3, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for taking the time to write your review :) Its always a pleasure helping you with your holiday! See you both soon x
We've been using Hays Travel a few…
We've been using Hays Travel a few years now. We will always wait to see Ben even when there's other advisors. This time we waited an hour. Ben is always friendly, nothing is ever too much trouble for him. As we were leaving we noticed another lady had been waiting maybe 45 minutes just to book with Ben. We apologised for taking so long, she smiled and said she was happy to wait Ben.
May 1, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much Dean for your lovely feedback! It was my pleasure as always :)
Jasmin was very helpful she sorted out…
Jasmin was very helpful she sorted out our insurance for us and the computer portal went down after my partner had answered all his questions.So she rang the insurance company and I answered my question over the the phone. It makes it so much easier for us as we are not very computer literate.So thank you very much Jasmine.
April 30, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Booked our honeymoon
We went in to book our honeymoon and Lisa was fantastic, got us exactly what we wanted, was down to earth and made the experience easy and fun!
April 29, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Always find the staff extremely helpful…
Always find the staff extremely helpful and informative, but also ready to greet you as an individual with a friendly smile
April 26, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Very helpful
Jas was very helpful. Took time to find what we were looking for and found it.
April 25, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Trip to cologne Christmas market
Excellent service, friendly and knowledgeable staff, wouldn’t book with anyone else
April 18, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Great experience thank you.
April 23, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Excellent advice and service
Eileen was very helpful in the shop with quite a complicated set of requirements. She helped me to view various options and afterwards did some further research into options which she quickly shared with me allowing me to book the trip promptly.
April 20, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Very helpful and knowlegable
Very helpful and knowlegable
Both Emily& the lady who took the payment took care to be sure I understood The detail of what I agreed to
April 21, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
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