Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more
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This is my second time booking holiday with Hays travel and like the first time the staff were very helpful and very patient as I didn't know where I wanted to go.
Company replied
Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more
Company replied
Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
74 Regent Street, SN1 1LA, Swindon, United Kingdom
- 01793238987
4.9
Excellent
979 reviews
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Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Excellent service as always from Eileen…
Excellent service as always from Eileen , thorough, matched our needs perfectly and had already researched holiday packages for us .
April 19, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Took the stress right off me.
Not had the holiday yet as booked for 2027 but Emily from Swindon branch was extremely helpful and included everything I requested. The price was very reasonable. It's a big birthday celebration so I want it to go well and she took all the stress of me having to search around for the best deal. Looking forward to dealing with Emily and Hays for this holiday and any future ones if this all goes well. Left off a star until I have the holiday as hoping be perfect then.
April 15, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Very helpful
Very helpful, showing all options and prices. Good staff ,good service all round.
April 7, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
We always book with Hays Travel
We always book with Hays Travel, Eileen takes all the pressure off when booking our holiday & we always go back to her as it just makes booking a holiday less stressful, thanks again Eileen.
April 12, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback!
Reply from Hays Travel - Swindon Regent St
Thank you for your review, it was my pleasure :)
Ben goes out of his way to make sure…
Ben goes out of his way to make sure that booking a holiday is stress free and is what you require ,answers question or will get the answers from other sources ,He is always polite and friendly nothing is to much for him . He is asset to both the Swindon branch and Hayes Company
April 8, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always to get something booked for you!
Nothing too much trouble
As usual, we found the staff, in this case Ben, very helpful and nothing was too much trouble.
April 10, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always to get something booked for you!
Emma at hay travel has always helped …I will always go back to hays
Emma at hay travel has always helped me to book my holiday s ever time I go in hays they are always very helpful and they are also very good as they always help me to book my holiday. Yvonne
April 5, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It is always my pleasure
Lisa is knowledgeable
Lisa is knowledgeable, friendly and extremely helpful. We have recommended her to a couple of people. Nothing is too much trouble and the organisation and timings of our holidays/cruise has been second to none.
April 2, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for your lovely feedback! It is always my pleasure
very good staff
April 7, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback!
Went to Hayes before Covid and they…
Went to Hayes before Covid and they arranged a fantastic holiday to America and Canada then we couldn’t go.
We went back and once again our advisor sorted out a fantastic Caribbean Cruise for us with every detail thought of. Just hope the trip is as good!
March 29, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure as always :)
Friendly
Friendly, helpful and knowledgeable staff who generally provide service with a smile
March 28, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback! It was my pleasure
Reply from Hays Travel - Swindon Regent St
Thank you so much for your feedback, it was my pleasure to help
Very informative & patient lady
April 3, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kind feedback. It was my pleasure to book your holiday
Great experience.The agent was very helpful and very…
The agent was very helpful and very polite. She made everything easy and explained everything.
March 27, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback, it was my pleasure :)
Visit to Hays in Seindon
This is the second time we have dealt with Jasmin in Swindon office
Very pleasant and knowledgeable young lady
Good experience
March 26, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for the lovely review :)
Ben was what made our visit to hays so…
Ben was what made our visit to hays so good. He is a credit to your company
March 26, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure to get the holiday all booked for you!
Knowledgeable and polite staff.
The assistant (Emily) was polite, patient, knowledgeable and very helpful.
March 22, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback, it was my pleasure
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