Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more
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See what reviewers are saying
This is my second time booking holiday with Hays travel and like the first time the staff were very helpful and very patient as I didn't know where I wanted to go.
Company replied
Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more
Company replied
Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
74 Regent Street, SN1 1LA, Swindon, United Kingdom
- 01793238987
4.9
Excellent
979 reviews
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Always have a great experience booking…
Always have a great experience booking with hays!!
March 23, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for your lovely review! It was my pleasure booking your holiday :)
Impressive!
Efficient, customer focus, do their very best to help. This is my 2nd holiday booking with Hays Travel with Jasmine B she is excellent in her job and an asset to the company.
Thank you.
March 22, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kind words :)
THE BEST Travel Agent
THE BEST Travel Agent! Emma and her team are amazing, and will do EVERYTHING to make sure your Holiday is the best it can be. Highly recommended.
March 18, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for your wonderful review! It is always our pleasure :)
Booked flights with ben in swindon
Booked flights with ben in swindon. About the sixth time we have booked holidays withhim. Always very polite, very helpful andvery knowledgeable
March 10, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
Good service from Hays Travel
Rosie is very friendly and helpful. She has guided us through all options step by step. She has helped to book our cruise. We are very happy with her service and help. We have been using Hays Travel few years by now. We are very happy with the services from Hays Travel.
March 17, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback, it was my pleasure :)
Welcome Hays Swindon have used Hays in Swindon on…
We have used Hays in Swindon on multiple occasions and always feel welcome. We always see Lisa who is very helpful and very knowledgeable.
March 15, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback, it is always our pleasure :)
I have booked 3 holidays with Hays in…
I have booked 3 holidays with Hays in Swindon and with the lovely Ben. This guy is an absolute joy to sit in front of. Funny, knowledgeable, kind. I wouldn't go anywhere else, brilliant service.
March 11, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
Very friendly young lady caled jaz
Very friendly young lady caled jaz , very helpful sorting out the holiday we wanted ,ringing up the hotel etc
Even left a voicemail to say our holiday was a bit cheaper, she was going to send it all in the post , as my husband likes to have it all on paper.
March 4, 2026
Reply from Hays Travel - Swindon Regent St
We appreciate you taking the time to share your experience. We're happy to hear that you found Jas helpful in planning the holiday you wanted and that she went the extra mile to assist you.
Ben and Lisa absolute stars
Ben and Lisa had so much patience and sorted everything perfectly. Booked a family holiday for 8 with one person needing airport assistance and some travelling on non UK passports. So grateful for all their help.
March 5, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure!
Friendly helpful staff
Friendly helpful staff. No feeling of rush. Understood what we needed.
March 5, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure!
Jas was so helpful in checking what was…
Jas was so helpful in checking what was on offer and getting us the best deal
February 23, 2026
Reply from Hays Travel - Swindon Regent St
Thank you so much for taking the time to write your lovely review :)
Sales lady was very helpful and gave me…
Sales lady was very helpful and gave me information
February 28, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your positive feedback :)
Simply the best!!
Friendly proffesional understanding of our needs and our only go to holiday shop.Ben is always amazing finds us just what we need every time.
February 28, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
Eileen was absolutely amazing
Eileen was absolutely amazing. Great customer service, friendly and knowledgeable. Definitely will book again. Thank you
March 1, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure!
Excellent communication until we found…
Excellent communication until we found the perfect dates !
February 20, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure!
Excellent service from start to finish.
February 26, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure!
Visited the Swindon store to book a special trip.
Great team working on behave of us to get us the best hoilday deal.
Friendly staff with get knowledge of what they are offering .
February 25, 2026
Reply from Hays Travel - Swindon Regent St
We appreciate you sharing your experience with us! We are happy to hear that our team provided you with great service and knowledge to find the best holiday deal.
Hays Swindon …
We went in to book a holiday to Turkey that we saw on jet2 and hays looked it up and were £600 dearer but asked us to get booking up on jet2 web site and matched price no problem
February 17, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback, it was my pleasure to book your holiday
Jasmine was very friendly
Jasmine was very friendly, knowledgeable and helpful. We ended up with a great holiday at a great price and a very easy process, thanks to Jasmine.
February 16, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was my pleasure :)
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