Emma and Ben had the resort knowledge making the package booking easy. Good options for various flight companies to match our budget and requirements were provided. Package pricing was better than... See more
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Good “calling bird” outside the shop on the holiday which I booked. I was made to feel very welcome in the shop and was assisted by Emma who was very professional but at the same time very relaxed.... See more
Company replied
We have booked our last few holidays via yourselves. Emma has been amazing every time, listens to what we want from our holiday and always manages to find us fabulous destinations. Even when we have h... See more
Company replied
Once again booked a holiday with Hays Swindon, and once again I couldn't fault how extremely professional and courteous the staff are. Lisa is a star and knows exactly what we are looking for. Nothing... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
74 Regent Street, SN1 1LA, Swindon, United Kingdom
- 01793238987
4.9
Excellent
979 reviews
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Ben was brilliant he listened to what…
Ben was brilliant he listened to what we wanted and pulled out all the stops to get us what we wanted
January 30, 2026
Reply from Hays Travel - Swindon Regent St
Thanks for your feedback, it was our pleasure!
Rosie was fantastic, an employee to be proud of,
Rosie was fantastic, so helpful and professional. Smiley and friendly, found just want we wanted and at the best price.
February 3, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure :)
Very friendly and helpful knowledgeable…
Very friendly and helpful knowledgeable of the area , also helpful with the car parking and payment plan.
January 31, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was our pleasure
We were greeted by Emily who was very…
We were greeted by Emily who was very pleasant, knowledgeable and informative and dealt with our requirements efficiently
January 31, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kinds words, booking your holiday was my pleasure :). Kind regards, Emily.
Emily and colleagues at the Swindon… all very helpful and knowledgeable
Emily and colleagues at the Swindon branch was very helpful and knowledgeable from getting the quotes to booking the holiday. They were very professional will definitely use them again.
January 24, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kinds words, for myself and my colleagues. Booking your holiday was my pleasure :). Kind regards, Emily.
Ben was as usual a bundle of joy to…
Ben was as usual a bundle of joy to boost anyone'who is feeling the January blues. He was extremely knowledgeable and helpful and secured our booking of a 5 day holiday in Krakow.
January 29, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always KR Ben :)
The consultant Julie Basford was very…
The consultant Julie Basford was very helpful and knowledgeable and she helped my nervous wife with the cruise we booked and the extras
January 28, 2026
Reply from Hays Travel - Swindon Regent St
Hi Darren, thanks for your kind words. It was my pleasure to book you both on your cruise :).
Kind regards, Julie.
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was my pleasure
Great service from Eileen
Great service from Eileen, very attentive and got us a great deal on our holiday to Bulgaria. We will be back next year as we were this year after the helpful advice and service given.
January 24, 2026
Reply from Hays Travel - Swindon Regent St
We appreciate your kind words! We are so happy we could find you a great deal for your holiday to Bulgaria, and we look forward to seeing you next year.
Emily was great.
January 25, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your feedback:) it was my pleasure
Great service as always
Great service as always, Eileen is always very helpful, makes booking so easy.
January 24, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your kinds words, booking your holiday was my pleasure :). Kind regards, Eileen.
Always enjoy booking a holiday and love…
Always enjoy booking a holiday and love the ladies in on Hayes
January 23, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your 5* review! Its always lovely to see you! :)
Reply from Hays Travel - Swindon Regent St
Thank you for sharing your kind words, it was my pleasure :). Emily.
Booking Cyprus holiday
Emma gave us all her attention and looked into all our requests re dates.
She is always very friendly and nothing is too much trouble.
January 20, 2026
Reply from Hays Travel - Swindon Regent St
Thank you for your lovely feedback. It was my pleasure.
We had a lovely lady called Julie who…
We had a lovely lady called Julie who was very pleasant, polite and knowledgeable.
She helped alot in our decision on where to go giving advice on destinations.
We even got offered a chocolate
I guess the only thing we maybe could off improved on was needing a drink. We were in the store a while and felt very thirsty after.
This is not a negative for Julie but perhaps just something that can be offered to customers when they come in.
January 19, 2026
Reply from Hays Travel - Swindon Regent St
Hi David
Thanks for your kind words, it was my pleasure to help you decide on your holiday. I'll certainly feedback about the drinks :).
Best regards, Julie.
Exceptional Service
The exceptional service given to me by Ben. Very polite which a lovely welcoming smile, he's an asset to the company! He could advise me on which country to look at after asking me what sort of holiday I was looking for & when I wanted to go & price range. He covered all bases
January 17, 2026
Reply from Hays Travel - Swindon Regent St
Thanks for your kind words Hazel, it was my pleasure! Ben :)
Julie was very helpful and gave us…
Julie was very helpful and gave us exactly what we required, as have all your staff in the past.
January 15, 2026
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was our pleasure!
Great service
Great service. Staff very friendly and helpful. The problem is now the constant harassment from the marketing people. I've booked my holiday. Now please leave me alone
January 8, 2026
Reply from Hays Travel - Swindon Regent St
Hi Carolyn, thanks for your kind words and I'll get in touch with our marketing teams to remove the contact you're receiving. Kind regards, Julie :).
Reply from Hays Travel - Swindon Regent St
Thanks so much for your lovely feedback! It was my pleasure as always :)
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