Second time booking our cruise holiday with hays. Erica and the team at swinton are an absolute credit to Hays. Erica has again helped with everything- helping us find exactly what we wanted. Would de... See more
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A very friendly and welcoming team at the Swinton branch. We have booked with Hays a few times and Erica has always made the booking process straightforward and fun. Thank you to the team and we look... See more
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We were greeted by a very pleasant lady, Jo, who was extremely helpful and did all the hard work for us. We booked our cruise with ease and her suggestions regarding insurance etc. were very welcome.... See more
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This is our second time using Hays Travel -Swinton and we wouldn’t go anywhere else for our holiday’s ….. our rep Sara is always so helpful and very friendly, she actually make’s booking our holiday... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 The Parade, M27 4BH, Swinton, United Kingdom
- 01614645530
5.0
Excellent
943 reviews
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Swinton Hays Team
The Swinton Hays Team are very welcoming, they listen to the customers and try their very best to find that perfect holiday that people seek. Nothing seems too much trouble, they are polite, friendly and certainly go the extra mile.
April 6, 2026
Reply from Hays Travel - Swinton
Hi Jacqueline, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Megan:)
Sara was fantastic and was able to…
Sara was fantastic and was able to answer all my questions. She made me feel at ease and I now feel confident in going away with my young grandson.
April 5, 2026
Reply from Hays Travel - Swinton
Hi Lynn, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Sara :)
Having now booked with Hays on a number…
Having now booked with Hays on a number of times we had great service once again.The staff at the Swinton branch were excellent would recommend them to any would be traveler
April 1, 2026
Reply from Hays Travel - Swinton
Hi Norman, thank you for your lovely review! It was a pleasure booking your holiday. Thanks, Sara :)
Friendly and very helpful
Friendly and very helpful, very knowledgeable and talked us through everything we needed to know regarding our 1st cruise that we booked
March 29, 2026
Reply from Hays Travel - Swinton
Hi Angela, thank you for your lovely review! It was a pleasure booking your cruise for you. Thanks, Sara :)
Always friendly and efficient
March 29, 2026
Reply from Hays Travel - Swinton
Good Morning Susan, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Sara :)
Reply from Hays Travel - Swinton
Afternoon Mr Scholes, thank you for your lovely reply, it was a pleasure booking your holiday for you both, thanks Megan :)
I was treated exceptionally well by all…
I was treated exceptionally well by all Hays staff particularly Sara who guided me every step of the way, i've got nothing but praise for her and the whole team. I cannot praise them enough. I will definitely be using them in the future.. Highly appreciated and definitely recommend Hays Travel 100% 👌🏽
March 19, 2026
Reply from Hays Travel - Swinton
Afternoon Mr Harper, thank you so much for your lovely reply, it was a pleasure booking your holiday for you, thanks Sara :)
Fantastic customer service from Sara!!
March 19, 2026
Reply from Hays Travel - Swinton
Afternoon Mrs Farrow, thanks for your lovely reply, it was a pleasure booking the holiday for you both, thanks Sara :)
Always very friendly and helpful staff
Always very friendly and helpful staff. Nothing to much trouble and everything made very easy
March 17, 2026
Reply from Hays Travel - Swinton
Hi Desray, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks. Khushi :)
Holiday booking
Ease of booking went through all options of cabins decks what is included
March 22, 2026
Reply from Hays Travel - Swinton
Hi Graham, thank you for your lovely review! It was a pleasure booking your cruise for you. Thanks, Khushi :)
Staff at Swinton are always very…
Staff at Swinton are always very friendly. Have used this branch many times over the years. Highly recamended.
March 22, 2026
Reply from Hays Travel - Swinton
Hi Paul, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Sara :)
As soon as we stepped through the door…
As soon as we stepped through the door we were made very welcome by the staff. We booked our holiday through Sara, who was really lovely and went through the whole process with ease. She was very professional and friendly. We will definitely be going back to book our next holiday with Hays travel Swinton.
March 22, 2026
Reply from Hays Travel - Swinton
Hi Moira, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Sara :)
From the initial enquiry to booking a…
From the initial enquiry to booking a great service was had.
March 22, 2026
Reply from Hays Travel - Swinton
Hi Angela, thank you for your lovely review! It was a pleasure booking your holiday for you. Thanks, Khushi :)
I have never booked a holiday before
I have never booked a holiday before, Sara who helped us was absolutely amazing, very helpful and very professional
March 19, 2026
Reply from Hays Travel - Swinton
Hi Janet, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Sara :)
Reply from Hays Travel - Swinton
Hi Rachel, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Megan :)
1st booking with Hayes
I saw an advertisement for a holiday I was interested in from Hayes travel.However,there was no branch near my home so I travelled to the Swinton branch.I wanted a face to face discussion about it, particularly because of the cost of the holiday.
Khushi, the travel agent was very helpful.
We couldn't make a decision on the day because of problems with flights and our initial requirement of extra legroom.
Also because of the high cost we wanted to check other options.
Khushi phoned us up on a number of occasions over the next week and helped answer our questions. She was patient and polite with us and gave us different pricing options for the trip depending on what we wanted to book for our holiday.
We eventually agreed on a booking for flights and a cruise with a balcony and premium package to the far East.
I am excited and hope the package lives up to our expectations as I have never holidayed on a Hayes trip.
Thanks for Khushi helping us reach our choice and for being so helpful.
I was disappointed we could only have extra legroom on our flights if we paid the full balance.So we didn't go for extra legroom as I didn't want to pay the large amount in one upfront payment.
However,I was happy with the option of paying in monthly installments for our balance and happy with how Khushi helped us reach our choice.
March 15, 2026
Reply from Hays Travel - Swinton
Hi Denise and Jim, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Khushi :)
Reply from Hays Travel - Swinton
Hi David, thank you for your lovely review! It was a pleasure booking your first cruise. Thanks, Megan :)
Excellent booking experience
Excellent. Take time going through all our bookings this year . Gives me a piece of mind . So helpful.
March 8, 2026
Reply from Hays Travel - Swinton
Hi Lorraine, thank you for your lovely review! It was a pleasure helping you. Thanks, Sara :)
Well done Hayes staff did it again
We are returning customers. All the staff at Hayes travel Swinton are friendly and very helpful we have medical issues on booking our holidays and they work really hard to find the most appropriate deal.
March 6, 2026
Reply from Hays Travel - Swinton
Good Afternoon Susan, thank you for your lovely review! It was a pleasure booking your next cruise and I am glad I could help finding one that suited you both. Thanks, Megan :)
WAways helpfully Hayse always use Hats when we can as we…
We always use Hats when we can as we know we will get good service.Erica and the rest of the team can always find what we are looking for.
March 3, 2026
Reply from Hays Travel - Swinton
Hi Linda, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Erica :)
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