Second time booking our cruise holiday with hays. Erica and the team at swinton are an absolute credit to Hays. Erica has again helped with everything- helping us find exactly what we wanted. Would de... See more
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We were greeted by a very pleasant lady, Jo, who was extremely helpful and did all the hard work for us. We booked our cruise with ease and her suggestions regarding insurance etc. were very welcome.... See more
Company replied
A very friendly and welcoming team at the Swinton branch. We have booked with Hays a few times and Erica has always made the booking process straightforward and fun. Thank you to the team and we look... See more
Company replied
We both love going into hays travel in Swinton The staff are brill they work hard to get you the best holiday within your budget. It's the start off the hoilday going in there. We love... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25 The Parade, M27 4BH, Swinton, United Kingdom
- 01614645530
5.0
Excellent
944 reviews
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Lovely helpful ladies.Always have been
Lovely helpful ladies.Always have been. Great cup of tea☕
January 25, 2026
Reply from Hays Travel - Swinton
Good Morning Christine, thank you for your lovely review. It was my pleasure booking your holiday for you! Thanks, Khushi
My first time with Hays Travel
Very friendly ladies I told them what we wanted and the budget and they found us a holiday in the place we wanted, this is the first time I have been in store with Hays travel and was I felt relax and comfortable talking to the staff from now on myself and my husband will be booking all our holidays with you. Thank you for all the help and full explanation you gave me.
January 17, 2026
Reply from Hays Travel - Swinton
Good Morning Rosemarie, thank you for your lovely review. It was my pleasure booking your holiday for you! Thanks, Khushi :)
Absolutely brilliant service as usual…
Absolutely brilliant service as usual go above and beyond the lovely lady Erin cart do enough for you and we love having our chats and a good laugh
January 26, 2026
Reply from Hays Travel - Swinton
Hi Daniel, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Erica :)
Really friendly staff
Really friendly staff, helpful and interested in what I wanted
January 17, 2026
Reply from Hays Travel - Swinton
Hi Gaynor, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Khushi :)
Always friendly
They always find me what I'm looking for, the staff are always friendly.
January 25, 2026
Reply from Hays Travel - Swinton
Hi Dawn, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Khushi :)
Since we know HT Swinton
Since we know HT Swinton, we are converted. Save all the hazard and time
The staff are so good, helpful, we only give the dates and them produce to us some options, take us 30 minutes and we done!! we had a good holiday.
Thank you 😊
January 25, 2026
Reply from Hays Travel - Swinton
Good Afternoon Sylvia, thank you for your lovely review. It was a pleasure booking your holiday for you! Hope you have the best time. Thanks, Khushi :)
Lovely helpful lady
January 23, 2026
Reply from Hays Travel - Swinton
Hi Kim, thank you for your lovely review. It was a pleasure booking your cruises for you! Thanks, Khushi :)
First time i’d used Hays Travel
First time i’d used Hays Travel , but felt I wanted to talk to someone face to face as I wanted to book a break in four weeks time. Erica the assistant was excellent worked out and shared the options and processed all the bookings through to reserving the seats . Definitely worth the trip to the Hays branch.
January 22, 2026
Reply from Hays Travel - Swinton
Afternoon Mr Collier, thank you for your lovely reply, it was a pleasure booking your holiday for you both, thanks again Erica :)
Reply from Hays Travel - Swinton
Morning Mr Tucker, thank you so much for your lovely reply, it was a pleasure booking your holiday for you both, thanks Sara :)
Our holiday
The staff were very helpful and gave us the best options booked there and then excellent customer service.
January 20, 2026
Reply from Hays Travel - Swinton
Morning Susan, thank you so much for your lovely reply, it was a pleasure booking your next holiday for the family, thanks Erica :)
We came away from Hays Travel having…
We came away from Hays Travel having booked the exact holiday we wanted. Well informed staff and very helpful, this was our first time booking with Hays but it won’t be the last.
January 15, 2026
Reply from Hays Travel - Swinton
Afternoon Mr Holt, thank you for your lovely reply, it was a pleasure booking your holiday for you both, thanks Sara/Khushi :)
Older person booking
I haven't booked a holiday for a while and the rep talked me through every step of the process.
January 17, 2026
Reply from Hays Travel - Swinton
Hi Michele, thank you for your lovely review. It was a pleasure booking your holiday for you! Thanks, Khushi :)
Really helpful and patient service
Really helpful and patient service. I had a vague idea where I wanted to go but soon realised it wasn't the right place for me. Sara helped me find the perfect city break for my husband's birthday. Explained everything brilliantly.
January 16, 2026
Reply from Hays Travel - Swinton
Afternoon Mrs Harrison, thank you for your lovely reply, it was a pleasure booking your city break for husbands birthday. Thanks Sara :)
Excellent
Great service always smiling willing to go a step further to make booking a holiday easy 👍
January 17, 2026
Reply from Hays Travel - Swinton
Afternoon Mr Evans, thank you so much for your lovely reply, it was a pleasure booking your holiday for you all, thanks Sara/Khushi :)
Reply from Hays Travel - Swinton
Afternoon Mr Hornby, thank you so much for your lovely reply, it was a pleasure booking your holiday for you, thanks Sara :)
Very knowledgeable staff
Very knowledgeable staff.
Understanding
Very helpful
Great customer relation
January 11, 2026
Reply from Hays Travel - Swinton
Afternoon Mrs Dunn, thank you so much for your lovely reply, it was a pleasure booking your next holiday, thanks Erica and Khushi :)
Reply from Hays Travel - Swinton
Afternoon Mr Leese, thank you for your lovely reply, it was a pleasure booking your flight for you, thanks Erica :)
Australia and Dubai visit
Erica was superb, talked me through the booking step by step and answered all my questions. She made it all a very easy and straightforward process for me.
Also Alison was so helpful with the money side of things for the countries I am visiting.
I cannot fault the service I received at all.
January 2, 2026
Reply from Hays Travel - Swinton
Afternoon Mrs Sheridan, thank you so much for your lovely reply, it was a pleasure booking your holiday for you, thanks Erica :) Alison said thanks also :)
Excellent Easy Booking very helpful…
Excellent Easy Booking very helpful staff. Every year we just give the agent a location we want to travel to, the dates and our budget & leave it with them. They always get back to us with a nice choice of hotels. Always excellent service.
December 31, 2025
Reply from Hays Travel - Swinton
Morning Mr Chapman, thank you for your lovely reply, it was a pleasure booking your next holiday for you, thanks Khushi :)
Reply from Hays Travel - Swinton
Hi Catherine, it was a pleasure as always. Thanks for the lovely review, hope to see you in store again soon, Erica :)
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