Have used Syston branch for many years now and always feel confident that Im going get a fabulous service. All the staff in there are really friendly and very helpful, especially Janice. She has a wea... See more
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Advisor was very friendly and informative. Gave lots of helpful advice and did all the admin to save us a job and feel reassured that all had been completed. Would definitely use again !
Company replied
Greeted with a smile and asked how can we help you. Employing a professional and knowledgeable person who made you feel comfortable and able to answer any questions we had. Kirsty was very patient wi... See more
Company replied
The helpfulness of he staff. How they responded to our requests. The conversations between us about hotels, counties and attractions each place had. Also the willingness to deal all the accessibili... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1288a Melton Road, LE7 2HD, Syston, United Kingdom
- 01164125878
4.9
Excellent
668 reviews
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Thank you Khushali - perfect exp for booing our honeymoon!
Thank you Khushali for making booking our honeymoon enjoyable and perfect! Khushali thought about every detail for us, was patient when we changed area/month we wanted to visit and made sure we have everything to make it a trip of a lifetime! We can’t wait for August to come around!
January 3, 2026
Reply from Hays Travel - Syston
Thank you so much for your lovely review! Both of you deserve a Fab trip like this one! - Khushali :) xx
Just what I imagined...
I went in with an idea of what I was looking for in my next trip. The agent listened and helped me find my ideal break away.
December 29, 2025
Reply from Hays Travel - Syston
Thank you so much for your lovely feedback, it was a pleasure booking your holiday :) - Nirali
We went in knowing what holiday we…
We went in knowing what holiday we wanted from the Internet and Nirali price matched it with no quibble. She was so pleasant and efficient, it was all completed in no time.
January 4, 2026
Reply from Hays Travel - Syston
Thank you so much for your feedback! It was a pleasure booking your holiday - Nirali :)
Very impressed
First experience with Hays Syston and very impressed with the personal service received.
January 3, 2026
Reply from Hays Travel - Syston
We appreciate your kind words, Thank you :) - Kirsty BM
Happy Days at Hays
As regular clients of Hays Syston once again excellent service from the branch. It's always a pleasure to go to see them with their patience and experience to finalise our holiday plans.
Thanks to Kirsty and all the staff and wish them and Hays a prosperous New Year
See you all again soon
December 31, 2025
Reply from Hays Travel - Syston
Thank you so much for your lovely feedback Linda, it is always a pleasure booking yours and Barrys holidays and chattering away with you :) - Kirsty
Reply from Hays Travel - Syston
Thank you so much for your kind feedback Mr Ennis! You both have a lovely holiday to look forward to :) Nirali
Jill listened to our requirements and…
Jill listened to our requirements and researched a good holiday for us
December 17, 2025
Reply from Hays Travel - Syston
Thank you for your lovely feedback, it was a pleasure booking your holiday - Jill
Nice people with a knowledgeable service
December 28, 2025
Reply from Hays Travel - Syston
Thank you so much for your kind feedback :) It was a pleasure booking your cruise for you - Emily :)
Reply from Hays Travel - Syston
Thank you so much for your feedback! Always a pleasure - Kirsty :)
Khushali at Syston Hays travel was…
Khushali at Syston Hays travel was excellent helping with updating all my onboard documents and reminding me about currency requirements and immigration requirements
December 10, 2025
Reply from Hays Travel - Syston
Thank you so much for your lovely feeback its always pleasure - Khushali
Real professionals
Staff always go above and beyond to assist with any difficulties, always kind and helpful. Real professionals!
December 5, 2025
Reply from Hays Travel - Syston
Thank you so much for your kind review
Great service
Great service
Came in wanting to know more and ended up booking a holiday at short notice.
Only one question- thought we booked All inclusive, but on arriving at hotel it is full board -NOT all inclusive!
November 29, 2025
Reply from Hays Travel - Syston
Thank you for your time to leave us a review! :)
Thanks to all the helpful Staff at Hays Travel
Another Holiday booked with you Hays Travel 🧳
November 28, 2025
Reply from Hays Travel - Syston
Thank you so much for booking with us again, its always a pleasure - Jill
Great service great customer service…
Great service great customer service great prices too thanks I’ve been booking hay’s for years now when they had no shop in my area
November 27, 2025
Reply from Hays Travel - Syston
Hi Mark! Thank you so much for taking the time to leave a lovely review - It's always a pleasure booking you and your family :) - Khushali
Staff are brilliant very helpful and…
Staff are brilliant very helpful and got us a good price and flights hays Syston branch
November 19, 2025
Reply from Hays Travel - Syston
Thank you for your lovely review, it is always a pleasure - Janice :)
friendly and very helpful advics
November 21, 2025
Reply from Hays Travel - Syston
Thank you so much Maureen, it was a pleasure booking your holiday as always - Janice
It was all done over the phone
It was all done over the phone. Booked paid .15 minutes.
November 14, 2025
Reply from Hays Travel - Syston
Thank you for your lovely review! - Janice
Gran Canaria booking.
Kushalli was efficient and very helpful during our telephone conversations in my booking process.
November 7, 2025
Reply from Hays Travel - Syston
Thank you so much for your lovely review Sue! It was a pleasure booking you :) - Khushali
Lovely experience booked a great…
Lovely experience booked a great holiday very helpful staff all in 1/2 hour 👍👏👏
November 14, 2025
Reply from Hays Travel - Syston
Thanks so much for your kind feedback :) - Khush
Exceptional service is a norm at this…
Exceptional service is a norm at this branch.our latest visit was no exception
November 11, 2025
Reply from Hays Travel - Syston
Thank you so much for your kind words Mr Bacon! - Kirsty BM :)
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