As usual all the staff were helpful. Nirali who took the booking was are great as ever. Going to see her soon regarding holidays in early January 2027.
Company replied
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As usual all the staff were helpful. Nirali who took the booking was are great as ever. Going to see her soon regarding holidays in early January 2027.
Company replied
Have used Syston branch for many years now and always feel confident that Im going get a fabulous service. All the staff in there are really friendly and very helpful, especially Janice. She has a wea... See more
Company replied
Advisor was very friendly and informative. Gave lots of helpful advice and did all the admin to save us a job and feel reassured that all had been completed. Would definitely use again !
Company replied
Greeted with a smile and asked how can we help you. Employing a professional and knowledgeable person who made you feel comfortable and able to answer any questions we had. Kirsty was very patient wi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
1288a Melton Road, LE7 2HD, Syston, United Kingdom
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The manager (KIRSTY at Syston) dealt with us and she was very knowledgeable and was quickly able to find a suitable holiday in the Canaries which was very well priced. She suggested that we might add on some extra days which made the package even better value for money.
She was also able to speak from herr own personal experience of the hotel we booked and was able to speak very highly about it.
The staff are always friendly and helpful there. She also booked airport car parking for us at a good price and made it clear what happens next and when.
This was much easier for us than trawlibg through the internet and gwtting confused by the various options.
Well done

Reply from Hays Travel - Syston
Talking to a real person and knowing they will be interested in the holiday you want!

Reply from Hays Travel - Syston
Kirsty has been absolutely amazing from start to finish. Her customer service has gone above and beyond nothing was ever too much trouble. Booking a group holiday is never easy but she made it easy and less stressful. Would I recommend….YES absolutely a complete star ⭐️ Thank you .

Reply from Hays Travel - Syston
Brilliant first class service once again,thank you so much

Reply from Hays Travel - Syston
Janice was fantastic she was very good went through everything with me and couldn't ask for anymore need more like her she was fabulous.

Reply from Hays Travel - Syston
Very good service and helping me and the The manager Excellent very kind and smile .Lovely human .thank you so much

Reply from Hays Travel - Syston
Well what can I say .we popped in to look at a holiday and came out with 2 cruise 26&27 The team was amazing professional, polite and courteous well done

Reply from Hays Travel - Syston

Reply from Hays Travel - Syston
I had a very good experience. The staff was very helpful and dealt with all my questions very quickly.
Excellent service.

Reply from Hays Travel - Syston
Friendly, knowledgeable staff who listened to what we wanted and came up with a holiday which included extras we hadn't thought of at a good price.

Reply from Hays Travel - Syston
Walked into Syston to collect a prescription from the chemist and returned home two hours later after booking a cruise from the shop next door. We saw the advert in the window, went in to ask for details and were recognised as a returning customer. Staff are very knowledgeable and will find out the answer if you ask a difficult question.

Reply from Hays Travel - Syston
Always use Hays Travel in Syston Leicester. The best team ever. They are helpful, professional, polite, friendly, nothing is too much trouble, they are a great bunch of people.

Reply from Hays Travel - Syston
It was our first time using Hayes and the help we received was fantastic. Nirali spent a lot of time with us making sure we got the holiday we wanted (a bucket list item) and nothing was too much trouble. Further help was given re airport assistance, travel insurance and pre-booking seats. It all took a lot of stress out of the whole process and we will definitely use Hayes in future. Thank you

Reply from Hays Travel - Syston
The branch was busy,but we were given full attention and lots of information and options and we came away with what we wanted.

Reply from Hays Travel - Syston
As always ….. absolutely brilliant
I tell them what I want and they sort it out. Wouldn’t go anywhere else for their knowledge, efficiency, helpfulness and ease of booking

Reply from Hays Travel - Syston
The lady who served us was fantastic,very professional and talked us through everything in real detail. Made us deffo want to book here every time.

Reply from Hays Travel - Syston
Thank you for all your help Janice sorting our holidays out

Reply from Hays Travel - Syston
Cheerful, helpful advisor. Price matched my holiday . Local to me, will deal with all our requests/ requirements nearer the holiday.

Reply from Hays Travel - Syston

Reply from Hays Travel - Syston
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