From the moment I walked into the shop I was immediately greeted with a friendly smile. The whole process was trouble free and I was able to book to a location I had requested. Excellent thankyou
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See what reviewers are saying
Our second Holiday Booking with Lianne at the Taunton Store - again she listened to what we were thinking - helped us find a suitable booking - she is very knowledgeable - very professional and made u... See more
Company replied
Ayesha was very good at listening to our holiday ideas and gave us a good choice of holidays. She helped us put the whole package together so it should be stress free.
Company replied
We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Fore Street, TA1 1JA, Taunton, United Kingdom
- 01823478914
4.8
Excellent
571 reviews
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Lewis told us everything we needed to…
Lewis told us everything we needed to know, answered any questions we asked and made it a pleasant experience.
October 21, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
We have used The Taunton branch because it is the best.
We have used The Taunton branch for the last few years to book our holidays. On each occasion that we have visited the shop the staff there could not have been more helpful, and would always do everything possible to find a holiday that suited our requirements. Last Saturday the travel consultant was called Nadine who found all that we wanted to make a perfect holiday with a smile on her face.
October 4, 2025
Reply from Hays Travel - Taunton
Thank you so much for this lovely review! Looking forward to hearing how your holiday went:) - Nadine
Staff very helpfull and polite
October 8, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely feedback! :)
I love the ships and I have 5 times…
I love the ships and I have 5 times with P&O cruise and lots of friends too .
I am deaf , I enjoy and lovely food
October 1, 2025
Reply from Hays Travel - Taunton
Thank you so much for this kind review! It was lovely to meet you and we hope you have a great time:)
All very helpful and pleasant
All very helpful and pleasant, firstly Ellen then Lewis and then Page.
Thank you.
September 30, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely feedback! We look forward to hearing from you again soon!
I’ve received very good customer…
I’ve received very good customer service from Ellen, Abi and Lewis in the Taunton office. They have spent a lot of time communicating with Railbookers and their patience has been admirable. They’ve answered all my queries and been very pleasant and professional throughout. Thank you to all of them!
September 28, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review. I'm glad the team are providing excellent customer service :) Nadine - Assistant Manager
Paige was really helpful
Paige was really helpful, friendly and patient. Asking all our questions throughly and supporting us to get the best possible option for our holiday
September 27, 2025
Reply from Hays Travel - Taunton
Thank you so much for this lovely review! I hope you have a great trip and I cant wait to see how it went!:) - Paige
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Reply from Hays Travel - Taunton
Thank you for your kind review! It was lovely to meet you and We hope you have a great holiday:)
Adelle was really helpful and efficient…
Adelle was really helpful and efficient in her advising and booking our trip with P&O Britannia. She followed up our previous interest, and her approach and handling was excellent; she is a credit to Hays travel..
September 21, 2025
Reply from Hays Travel - Taunton
Thank you so much for your lovely review :) Team Taunton
Cuba & Jordan/Egypt tour
Ellen at Taunton office understood our far ranging brief and researched perfectly for a couple of options; one of which we secured. Follow up was meticulous.
September 17, 2025
Reply from Hays Travel - Taunton
Thank you so much for this lovely review, we hope you have a great holiday and we cant wait to hear how it went :)
Reply from Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday:) - Paige
os easy to go in and speak to someone…
os easy to go in and speak to someone who knows what they are taking about and helpful top marks
September 10, 2025
Reply from Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday :)
Satisfied customer
Within a very short time the agent had found the holiday I had requested and all booked. Very pleasant and knowledgable agent.
September 16, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely feedback! i am sure we will see you again soon :)
The young lady was very good in helping…
The young lady was very good in helping us find a holiday very professional
August 30, 2025
Reply from Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday :)
Had had several emails already and…
Had had several emails already and arranged to come in and book.
Staff were lovely and friendly
September 6, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Reply from Hays Travel - Taunton
Thank you for the kind review, Abi :)
The staff in Hays Travel Taunton could…
The staff in Hays Travel Taunton could not have been more helpful and pleasant as we booked a cruise for a big family group, with some particular requirements.
August 26, 2025
Reply from Hays Travel - Taunton
Thank you so much for your lovely review :) Team Taunton
Page was a great help.
August 28, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Reply from Hays Travel - Taunton
Thank you for your great review :) Team Taunton
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