From the moment I walked into the shop I was immediately greeted with a friendly smile. The whole process was trouble free and I was able to book to a location I had requested. Excellent thankyou
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See what reviewers are saying
Our second Holiday Booking with Lianne at the Taunton Store - again she listened to what we were thinking - helped us find a suitable booking - she is very knowledgeable - very professional and made u... See more
Company replied
Ayesha was very good at listening to our holiday ideas and gave us a good choice of holidays. She helped us put the whole package together so it should be stress free.
Company replied
We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Fore Street, TA1 1JA, Taunton, United Kingdom
- 01823478914
4.8
Excellent
571 reviews
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Excellent
Excellent, No Nonsense Service, Paige listened to what I wanted, and delivered!
August 27, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Friendly and courteous staff (Ellen)…
Friendly and courteous staff (Ellen) found what we were looking for and booked straight away.. very pleased with the service provided..
August 19, 2025
Reply from Hays Travel - Taunton
Thank you for such a lovely review! We hope you have a great holiday and we cant wait to book your next one:)
Making a cruise enquiry.
Was looking to book a cruise for the first time and needed help. Adelle welcomed us as we entered the shop. She put us quickly at ease. Obviously an experienced adviser she quickly established our requirements for what would make a cruise great for us. Various options considered but she fairly quickly located a trip that was a perfect fit for our requirements. The whole experience was very relaxed with no pressure.
August 24, 2025
Reply from Hays Travel - Taunton
It was an absolute pleasure to help, we look forward to hearing all about your trip. Thanks, Adelle :)
As soon as we walked in we were Greeted…
As soon as we walked in we were Greeted with a smile, Ellen was amazing she was very helpful and went through everything with us nothing was too much trouble, we had lots of laugh with her and we even got a hot drink, would be more than happy to recommend her to anyone,
August 24, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely feedback we look forward to seeing you again soon - Hays travel Taunton :)
All questions answered
All questions answered, kind staff and helpful support. Thank you.
August 16, 2025
Reply from Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday :)
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Exceptional service as always
Exceptional service as always. Nadine always goes above and beyond.
August 15, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review, I'm glad I could help get something sorted for you:) Nadine
Reply from Hays Travel - Taunton
Thank you for your review, were glad we could help sort your holiday of a lifetime:) Nadine ~ assistant manager
I wanted to book a trip away I phoned…
I wanted to book a trip away I phoned up hays travel they gave me a clear and detailed explanation of our holiday cost and requirements a gentleman called Lewis is fantastic he was so nice and helpful he kept in touch and kept finding info on the breakfast where we where staying on out city break I will definitely book with them again recommend them ask for Lewis and you will not be disappointed.
August 2, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review, I'm glad Lewis is providing excellent customer service:) Nadine ~ Assistant manager
Honest Review
Informative answers to all my questions , they gave me all the details I wanted and other options that were available if I chose to change my mind
They have friendly staff I can have a laugh with , they’re always helpful and reliable too , it’s a great little shop my local Hays 👍❤️❤️
August 8, 2025
Reply from Hays Travel - Taunton
Thank you so much for your lovely review! We are always happy to help and look forward to seeing you again soon :) Team Taunton
Reply from Hays Travel - Taunton
Thank you for your lovely feedback. We will see you again!
Very helpful couldn’t have done any…
Very helpful couldn’t have done any more tried very hard to find the holiday that I wanted
August 4, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely feedback! See you again soon :)
A warm and friendly welcome, happy to help
When we walked into Hays travel in Taunton, a lovely guy named Lewis welcomed us and was amazing, he helped us every step of the way and we were able to book a cruise with confidence.
July 31, 2025
Reply from Hays Travel - Taunton
Thank you so much for this fantastic review! Were glad you had such a great experience with us and we hope you have a lovely cruise :)
Very helpful and polite young man.
July 30, 2025
Reply from Hays Travel - Taunton
Thank you so much for your lovely review :) Best wishes Lewis
Lewis is very efficient
Lewis is very efficient, helpful and pleasant. It’s always a pleasure to do business with him
July 30, 2025
Reply from Hays Travel - Taunton
Thank you so much for the lovely review. We're happy to hear Lewis was able to help with your holiday booking. We look forward to helping again in the future
Nadine was very helpful with what we…
Nadine was very helpful with what we ask for.. from walking in to leaving with a holiday booked & payed for took around 45 minutes..
July 21, 2025
Reply from Hays Travel - Taunton
Thank you so much for this lovely review! We hope you have a great holiday :)
Once again Hays Travel in Taunton
Once again Hays Travel in Taunton , Ellen very helpful, went in with a name of apartments i had seen , and came away with holiday booked for next year.
Always use Hays Travel very helpful Thank you once again.
July 15, 2025
Reply from Hays Travel - Taunton
Thank you so much for your lovely feedback - see you again soon!
Lewis is amazing
Lewis is amazing! Listened to query and acted on this information and booked my holiday. Fantastic customer service
July 14, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely feedback. See you again soon :)
Abbas very helpful and spent time in…
Abbas very helpful and spent time in arranging the holiday to suit our requirements.
July 12, 2025
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Reply from Hays Travel - Taunton
Thank you so much for this fantastic review! It was lovely to meet you both and we hope you have a great time :)
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