Teresa Williams has been amazing for building our 3 week trip to Bali. I’ve made two changes since firming up the booking adding more work (sorry) and Teresa has been nothing but professional, court... See more
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Instead of the usual scrolling through hundreds of holidays, I decided to go through a travel advisor and chose Hays Travel , speaking to an obviously highly experienced and very well travelled advi... See more
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Another trip booked under the direction of the ever so helpful Teresa. Have used Hayes on several occasions for various trips both long haul and shorter European holidays and have always found a consi... See more
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After planning our wedding, we left the honeymoon in Teresa's very capable hands. She took care of everything for us, finding the perfect place in beautiful Barbados. She went above & beyond with her... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Teresa Williams, LL14, Wrexham, United Kingdom
- 01978 898485
4.9
Excellent
129 reviews
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Teresa always provides us with 1st…
Teresa always provides us with 1st class service and attention to detail. She is the reason why we keep coming back to Hays. We trust her to deliver the right holiday for us, at the right price. I’m sure she is an asset to the organisation!!
November 11, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. I really cant express how much I appreciate this and your trust in me to get the perfect trip once more ( although I know this one will be a WOW trip!!) x
1st class service
November 5, 2025
Reply from Hays Travel - Teresa Williams
Thank you- always a pleasure to be able to help x
Great service
We were looking for a cruise leaving uk in Jan 2026.
Teresa found us just what we wanted, she was most helpful, knowledgable and professional, she made the whole process easy. Great service.
October 24, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. I was really glad I could help you all get that perfect cruise and from a much closer port!
Terresa our booking AGENT is FANTASTIC…
Terresa our booking AGENT is FANTASTIC and use you becomes of her 👏👏👏👏
August 12, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. Always a pleasure to be able to help you both xx
Very helpful & personal
Very helpful. Found our perfect holiday in no time at a great price. Teresa couldn't do enough for us! I would always recommend Hays. Especially this particular lady who made it feel personal to us. Thank you!
August 8, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much for your lovely review, I really appreciate it. Its always my pleasure to help get that just perfect trip organised. Something fab to look forward to!
Very good representative who was very…
Very good representative who was very patient and always responded quickly
Good value for money
August 8, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. Im really glad I could help get you this fab family trip x
Holiday to corfu
Teresa always goes above and beyond to help tailor your holiday to what you want, she listens to what you want and finds the best deals, I would recommend booking with teresa
June 29, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much- its always a pleasure to be able to help you get the perfect holiday !! xxx
I will definitely book with Teresa a again
I will definitely book with Teresa at Hays Travel again. It was very easy and I felt there was the personal touch that you don’t get when booking in line.
May 15, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. Really glad I could help again with your holiday xx
Teresa is an absolute gem!
Teresa is an absolute gem!
A truly wonderful agent; knowledgeable, responsive, patient and supportive. She is friendly and kind, while also being professional and efficient in her work.
Teresa has supported us to arrange and book many holidays over the years, ranging from Malta to Jamaica. She has helped us to manage and plan our trip after booking, and has gone the extra mile to explore possible trips and additional arrangements, as well as soothing any anxieties we may have about anything!
We thoroughly recommend using Teresa as a travel agent, she is so much more than that... We would give 10 stars if we could.
May 15, 2025
Unprompted review
Reply from Hays Travel - Teresa Williams
I was so happy to get your email last night and really touched to see this review this morning- its totally made my day, and got me a bit more excited for my upcoming trip! Thank you xx
Our holiday booking experience
Just booked another holiday with Teresa Williams. She is so helpful and always gives us plenty of hotels to choose from. Nothing is too much for trouble for her and she is always available on the phone to answer any queries we might have. She has been our travel agent now for a number of years. Thank you Teresa Williams.
May 7, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. its always my pleasure to help you get that perfect holiday! T x
Teresa is the best
Teresa is the best.
She beats the rest.
Fulfills every request.
Passes every test.
She acts with zest.
Leaving everyone impressed.
This is no jest.
We are truly blessed.
Thanks expressed.
From the heart in my chest.
April 25, 2025
Reply from Hays Travel - Teresa Williams
Totally made my day !! Thank you xx
Outstanding professional service
Outstanding professional service. Teresa is totally first class, friendly, patient and extremely helpful. Highly recommended.
April 24, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much for your lovely review, it affirms everything I aim for, which is always a bonus ! T x
Love booking my holidays with Teresa
Teresa Williams is a great agent. Have been booking my holidays with her for a few years now. She is so accommodating and helpful. Nothing is too much for her to handle even when I keep changing my mind.
April 22, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. Its always my pleasure to be able to help. You are going to have an AMAZING time!! x
Nothing was too much trouble for…
Nothing was too much trouble for Teresa, she’s sorted everything out for us making the whole booking experience a breeze and stress free. Teresa was recommended by a work colleague and I’m so glad he did….. thanks a bunch Teresa’s travels and Hays travel. I will definitely be booking up again in the future. 🫶🏻
March 25, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. Im so glad I was able to help with this special holiday. T x
The travel agent went above and beyond…
The travel agent went above and beyond to help me book the perfect holiday, they were so helpful with everything.
I have been using Hays travel for many years, and will continue to use them for all future holidays.
March 14, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. Im really glad I was able to help once again x
We’ve dealt with Teresa on numerous…
We’ve dealt with Teresa on numerous occasions. She is so pleasant every time I speak to her, and very patient having to wait for an age whilst we make a decision on our choice of location.
She is so efficient in her role and is a credit to Hays Travel.
February 27, 2025
Reply from Hays Travel - Teresa Williams
aww thank you so much for those lovely word- i really appreciate it. so glad i could help once more xx
An excellent service
Teresa was very helpful and got me the best deal possible, I'm looking forward to my holiday over Xmas.
January 30, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. I know you will have an amazing time x
Family's hollibobs 2025…
Teresa was spot on with all our families needs ,keeping us updating and advising all through, the browsing, and booking .thanks Teresa xx
January 30, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much for this. Its always a pleasure to help all your family get that well deserved break in the sun x
Great really appreciate the time…found the right holiday for us
Great really appreciate the time Teresa took to find myself and my husband the perfect holiday for his up coming birthday . She really understood exactly what it was looking for . Definitely be booking again with this lovely lady .
January 30, 2025
Reply from Hays Travel - Teresa Williams
Thank you so much. Im really glad I could help arrange this special birthday trip x
Teresa made my trip a BREEZE
Teresa
what can i say honestly ,A last minute opening with a few days off ,i contacted Teresa and with less than 48 to travel,i was offered within budget and destination 3 choices . everything was so easy ,everything went like clockwork .
Great service Teresa made my mini holiday a JOY .i jst payed and turned up . SUPER JOB
January 30, 2025
Reply from Hays Travel - Teresa Williams
Love it when everything goes like clockwork! Im so glad it was all great for you and thank you so much for taking the time to fill out the review, means a lot ! x
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