Teresa Williams has been amazing for building our 3 week trip to Bali. I’ve made two changes since firming up the booking adding more work (sorry) and Teresa has been nothing but professional, court... See more
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Instead of the usual scrolling through hundreds of holidays, I decided to go through a travel advisor and chose Hays Travel , speaking to an obviously highly experienced and very well travelled advi... See more
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Another trip booked under the direction of the ever so helpful Teresa. Have used Hayes on several occasions for various trips both long haul and shorter European holidays and have always found a consi... See more
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After planning our wedding, we left the honeymoon in Teresa's very capable hands. She took care of everything for us, finding the perfect place in beautiful Barbados. She went above & beyond with her... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Teresa Williams, LL14, Wrexham, United Kingdom
- 01978 898485
4.9
Excellent
129 reviews
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Teresa has the patience of a saint.
Teresa has the patience of a saint. I have used Teresa a few times to book holidays and she has always been excellent. This time was a real struggle because we didn’t know where we wanted to go or who exactly was going to end up coming but Teresa help us decide the best place to go with the best hotels and the best weather she kept in touch daily and kept sending New💕 ideas, with new prices better each time. We were a difficult group for Teresa but she nailed it as usual
April 23, 2024
Reply from Hays Travel - Teresa Williams
Thank you so much. I enjoyed the challenge lol ! Im really glad I could get you all that perfect holiday that you deserved. It will be brilliant x
Teresa was very helpful and answered…
Teresa was very helpful and answered all our questions and queries. We changed our travel plans a few times during our discussions and Teresa altered our itinerary to suit, I thought the service provided was excellent and very informative whilst still being very competitive on price. This was our first time using Teresa and we will definitely being using her again for her knowledge and experience and the attention to detail.
I would highly recommend to anybody seeking a holiday to contact Teresa.
March 16, 2024
Reply from Hays Travel - Teresa Williams
Thank you so much I really appreciate this. I'm very glad I could help and that we got the perfect option for you in the end. T x
Very quick response.
Very quick response.
Listened to what we needed in a holiday and found quite a few very quickly.
March 1, 2024
Reply from Hays Travel - Teresa Williams
Thank you so much. Im glad I could help you find the perfect family holiday- Im sure it will be great x
100% committed to her role
Teresa is very friendly, reliable and 100% committed to finding the best deal for her customers. She is prompt in her responses to emails and calls. We have used her a few times and are looking forward to a big holiday she has booked for us in November this year. Well done Teresa keep up the good work.
June 12, 2023
Unprompted review
Reply from Hays Travel - Teresa Williams
Thank you so much . I love hunting for that just perfect trip for you. November will be epic!! T x
Full Service Provided!
I gave Teresa scant details about the type of holiday we wanted, and she gave us some choices. The options she came up with were amazing, right within our budget and a great location. The holiday itself was so amazing when we got home we booked right away for the next year. (First holiday was 2022, second was 2023). I have used Teresa to book travel for me three times now, her service is second to none. She books the plane seats, sends you the boarding passes by email, nothing is too much for her.
January 23, 2023
Unprompted review
Reply from Hays Travel - Teresa Williams
Thank you so much, you know I love to find that perfect holiday and its all the better when I hear youve loved it so much x
Teresa is committed, enthusiastic & 100% dependable
Teresa has been booking my holidays since 2006. I'm not the easiest to please as I am quite fussy on what I want but she always listens and sorts me out.
I've recommended her to family, friends and colleagues who I know are also repeat customers. She goes above and beyond what most travel agents would do, and is so enthusiastic about holidays!
She created a hidden travel monster as I now have 3-4 proper holidays a year.
Remember she can often price match. Don't get her to do all the work and then book online or elsewhere. You will not get the same level of support as you do if she was your agent.
January 20, 2024
Unprompted review
Reply from Hays Travel - Teresa Williams
Aww thank you. My head is a bit swollen now I think. Always my absolute pleasure to help x
Friendly and fast service,Teresa has…
Friendly and fast service,Teresa has always excelled in finding me a good deal each time,its why I keep using her services
November 15, 2023
Reply from Hays Travel - Teresa Williams
Thank you Derren, always a pleasure to be able to help x
Teresa Williams was great at organising…
Teresa Williams was great at organising our trip, took all the hassle out of making the arrangements and provided us with a number of options to choose from. Great work.
October 25, 2023
Reply from Hays Travel - Teresa Williams
Thank you very much. I was very happy to be able to help you both and hope you have an amazing time!
My agent who booked holiday for us and…
My agent who booked holiday for us and family would highly recomend this as both me my husband and family all booked through teresa the Hayes travel consultant and av rebooted another holiday with same consultant for hubby s birthday
October 16, 2023
Reply from Hays Travel - Teresa Williams
Thank you so much. Im very pleased I could help you once again. T x
Utter brilliant Teresa Williams was…
Utter brilliant Teresa Williams was fantastic can not thank her enough
September 18, 2023
Reply from Hays Travel - Teresa Williams
Thank you so much. It was my absolute pleasure to help arrange your special day and holiday x
Super Teresa was superb
September 12, 2023
Reply from Hays Travel - Teresa Williams
Awww thanks. Im glad I could help you finally get this holiday sorted for you. Im sure you will have a fab time x
Theresa was great
Theresa was great, listened and was able to find us what we were looking for. Will book with her again :)
August 14, 2023
Reply from Hays Travel - Teresa Williams
Thank you. I am very glad to have been able to help you get that perfect holiday sorted x
Went the extra mile to help us answered…
Went the extra mile to help us answered questions that was asked straight away
August 10, 2023
Reply from Hays Travel - Teresa Williams
Thank you. I really appreciate you taking the time to fill in this review. Glad I could help again. T x
Great holidays, great prices, reliable
I have used Teresa at Hays for 10yrs now and would never book a holiday elsewhere. She always seems to find us wee gems at great prices.
All holidays have ran smoothly with flights, transfers etc.
Have just booked our 2024 family holiday through Teresa and honestly can’t wait.
August 7, 2023
Reply from Hays Travel - Teresa Williams
Thank you so much for your lovely words. Im so glad Ive been able to help once again and very grateful that you keep coming back to me !
Reply from Hays Travel - Teresa Williams
Thank you very much. I know you will have a well deserved fabulous time x
friendly and efficient
Teresa provided a simple friendly service that achieved all that I was looking for. I should also add that Teresa has done the same one many occasions over the years.
July 4, 2023
Reply from Hays Travel - Teresa Williams
Thank you for taking the time to leave this lovely review. I really appreciate it. Always a pleasure to be able to help once again. T x
Great agent (Teresa Williams)
June 19, 2023
Reply from Hays Travel - Teresa Williams
Thank you- glad I could help. T x
Reply from Hays Travel - Teresa Williams
Thanks so much,i was really happy to help you get your holiday sorted. I'm sure you will all have a brilliant time. T x
Teresa from Hays Travel was fantastic…
Teresa from Hays Travel was fantastic finding the right holiday for me fast efficient and very knowledgeable went the extra mile to ensure I got everything I needed highly recommend
May 20, 2023
Reply from Hays Travel - Teresa Williams
Thank you Mark for taking the time to fill this in. It's very much appreciated and Im really glad I could help. I hope you and Shane have a fabulous time. T x
Teresa at Hays Travel is really good at…
Teresa at Hays Travel is really good at finding the best holidays. Knowledgeable about the area's of the country we are looking to book. A friendly personality who I know will go above and beyond for finding the best travel deals!
May 2, 2023
Reply from Hays Travel - Teresa Williams
Thank you for suck lovely words Lauren. Im so glad I was able to help again. Will be a fab reunion! T x
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