Once again Vicky was exceptional She knows the type of holiday we want and type of hotel and took the time and patience in finding this Her expert knowledge is outstanding Vicky was already... See more
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We enquired about cruises having never done this before and Vicky gave us several options to consider. With 3 or 4 different types of cruises at different costs and locations, this satisfied our needs... See more
Company replied
Efficiency, kindness and advice from your staff. It was also nice to be remembered by Reuben, who told us that the holiday booking we made earlier in the year from Hays Travel Thirsk was through him!
Company replied
Very proessional. Extremely pleasant and helpful. Answers all questions honestly and clearly. Gives confidence and assurance which is so important when one is travelling abroad esp. like me on... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
85 Market Place, YO7 1ET, Thirsk, United Kingdom
- 01845 523206
4.9
Excellent
510 reviews
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Helpful advice on holidays
Vicky at Thirsk was very understanding of our requirements. At the time we were unsure where to holiday. Vicky gave some great advice and she did not push the sale of any particular place. After taking home some printouts of hotels/places we were able to make a fully informed decision.
February 27, 2026
Reply from Hays Travel - Thirsk
Mrs Kingham,
We appreciate you sharing your experience. We're happy to hear that you felt understood and received helpful advice without pressure. It's great knowing the printouts assisted you in making an informed decision.
Kind regards
Hays Travel, Thirsk
Reply from Hays Travel - Thirsk
Hello Mr Stanton,
Thank you very much for this kind review. We are so glad you found Vicky helpful when booking your holiday!
Thank you,
Hays Travel Thirsk
GOOD EXPERIENCE
We felt that the service you gave us was excellent. No pressure to buy, just relaxed conversation about our holiday options.
February 19, 2026
Reply from Hays Travel - Thirsk
Hello David,
We appreciate you taking the time to share your thoughts. We're so glad to hear you felt at ease discussing your holiday options with Paul.
Thank you again,
Hays Travel Thirsk
Ruben was extremely helpful and…
Ruben was extremely helpful and professional in helping us decide a holiday
February 21, 2026
Reply from Hays Travel - Thirsk
Hello David,
We appreciate you taking the time to leave us such a complimentary review. We are so glad that Ruben could assist you in planning your holiday.
Thank you again,
Hays Travel Thirsk
Great experience
Ruben is a wonderful asset to Hays in Thirsk. He listened to my ideas for my husband’s birthday surprise and helped me bring the dream to life, sorting a good deal and fixing not just the trip but activities to do while there. Thanks again!
February 14, 2026
Reply from Hays Travel - Thirsk
Hello Jess and Alex,
We're happy we could help you plan a memorable birthday surprise! It's great to hear that Ruben was able to bring your idea to life by finding a good deal and activities. Hope he enjoys the surprise! Thanks for your review!
Hays Travel Thirsk
Easy process finding the right holiday
All the staff were very helpful and willing to help answer all our questions which made the whole booking process very straightforward.
February 19, 2026
Reply from Hays Travel - Thirsk
Hello Tim,
We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that our team made your booking process straightforward by answering your questions.
Hays Travel Thirsk
Reuben was helpful
Reuben was helpful, friendly and made the booking process painless
February 15, 2026
Reply from Hays Travel - Thirsk
Hello Richard,
We appreciate you taking the time to share your experience. We are so happy to hear the booking process was painless, and our agent Ruben was helpful.
Hays Travel Thirsk
Recently booked with Vicky at Hays
Recently booked with Vicky at Hays, she’s friendly very knowledgeable, smooth stress free, would recommend going to see Vicky next time your looking for a holiday
February 3, 2026
Reply from Hays Travel - Thirsk
Hello Mrs Lumley,
We appreciate your kind words regarding your recent booking experience. We're so glad Vicky provided a smooth, stress-free service and that you found her knowledgeable.
Hays Travel Thirsk
Holiday booking
Very helpful advice on destination, did not quite get the resort correct for our requirements but after a bit of research were able to find what we wanted
February 3, 2026
Reply from Hays Travel - Thirsk
Hello Mark,
We appreciate your feedback and are glad our advice was helpful for your destination choice. We're sorry the resort wasn't quite right, but happy you found what you wanted!
Hays Travel Thirsk
Lovely professional staff
Lovely professional staff, greeted on entering and shown a full range of holidays to suit our needs
February 7, 2026
Reply from Hays Travel - Thirsk
Hello Julie ,
We appreciate your kind words and are so glad that our staff provided you with a great experience and suitable holiday options.
Hays Travel Thirsk
Excellent service
Paul and vicky were very helpful when booking our holiday we had a few problems but they sorted them out no problem excellent service thank you
January 23, 2026
Reply from Hays Travel - Thirsk
Hi Karen,
We are so happy to hear that you found our team helpful when booking your holiday and that we resolved the issues you encountered. Thank you for your feedback!
Hays Travel Thirsk
The team at Hayes travel are always…
The team at Hayes travel are always pleasant and helpful as well as being on my doorstep. They make sure that I get the holiday I want at the price I want to pay without putting any pressure on me to make a decision.
February 4, 2026
Reply from Hays Travel - Thirsk
Hi Sharon,
We appreciate your kind words! We're happy to hear that our team provides such helpful and pleasant service, ensuring you get the holiday you desire without pressure.
Thank you,
Hays Travel Thirsk
We always have a fantastic experience…
We always have a fantastic experience at Hays in Thirsk. The staff are very knowledgable, very helpful, go out of their way to find the most suitable outcome for enquiries. We always feel confident that we are going to be helped in every aspect of our holiday enquiries and have never been disappointed.
February 1, 2026
Reply from Hays Travel - Thirsk
Hi John,
We appreciate you taking the time to share your kind words. It's great to hear that our team's knowledge and dedication consistently meet your needs. We aim to provide helpful and confident service for all your holiday plans.
Thank you,
Hays Travel Thirsk
Excellent service
Paul was very friendly and helpful, helped us find a really good holiday at a good price.
January 29, 2026
Reply from Hays Travel - Thirsk
Thank you for your kind review. It was a pleasure helping you book your next holiday. - Paul
Gabby was great
Gabby was great, I have accessibility needs. She went through everything thoroughly and in detail in order to reassure me.
I am also neurodiverse and she explained things carefully too.
January 29, 2026
Reply from Hays Travel - Thirsk
Hi Janet, thank you so much for your review, it was lovely to meet you. I hope you have a great time away and will hopefully see you again soon to book your next trip!
Never booked any thing or looked before…
Never booked any thing or looked before amazing from start to finish and got my first holiday booked
January 21, 2026
Reply from Hays Travel - Thirsk
Hi Steven, it was lovely to meet you. Thank you very much for the kind review and I hope you are looking forward to your holiday and have a great time!
My request was dealt with and I am…
My request was dealt with and I am happy with the holiday reservation.
January 21, 2026
Reply from Hays Travel - Thirsk
Hi Margaret, thank you for your review, it was lovely to meet you. I hope you have a great time away!
Personable service
Personable service, gave advice and made suggestions which were in my interest.
January 28, 2026
Reply from Hays Travel - Thirsk
Thank you for your kind review, it was nice to meet you!
Reply from Hays Travel - Thirsk
Thank you so much for your lovely review
Such a great experience with Hays
Such a great experience with Hays! I was helped by a really lovely lady who was so kind, helpful, and reassuring. Outstanding service from start to finish!
January 25, 2026
Reply from Hays Travel - Thirsk
Hi Isobell,
Thank you so much for your kind review, we hope you have a lovely honeymoon!
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