Super service and advice, time taken to allow 2 old fogies to be happy they were getting what we wanted, and make sure we missed nothing to make our trip the best. Always a pleasure to come here.... See more
Company replied
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See what reviewers are saying
Charli was so helpful. She was very kind and patient as we looked for the best option for a cruise on the Norwegian Fjords. We found a package that consisted of everything my husband and I were lookin... See more
Company replied
Friendly, informative and helpful advice from Nadine who explained options available and gave great service throughout booking process. She took time to explain, answered questions regarding the cruis... See more
Company replied
As always very friendly staff in your tonypandy branch .Leanne booked my holiday excellent service thanks again dale.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
121a Dunraven Street, CF40 1AS, Tonypandy, United Kingdom
- 01443533040
4.9
Excellent
595 reviews
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Lesley made the experience great with…
Lesley made the experience great with her professional approachable knowledgeable wonderful way . Thankyou Lesley 👏
January 26, 2026
Reply from Hays Travel - Tonypandy
Aww Jacqui :) Thank you so Much :)
The lady I talked to was very helpful…
The lady I talked to was very helpful ,knew her job very polite ,her name was lisa in tonypandy Hays Travel
January 20, 2026
Reply from Hays Travel - Tonypandy
Aww Cheryl Thank you so much for your Lovely words :) You a Gem - A very Sparkly one
Best wishes Lesley :)
Reply from Hays Travel - Tonypandy
Thank you for your lovely review. We hope you have a lovely holiday :)
Very helpful and got time for you.
January 22, 2026
Reply from Hays Travel - Tonypandy
Hi Dean, thank you for booking with us! I'm so glad you had a good experience at our store. We look forward to helping you again.
Krystal :)
Staff friendly and helpful with making…
Staff friendly and helpful with making decisions about where we wanted to go
And what's right for us
January 15, 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review! It was a pleasure getting this booked for you.
FRIENDLY HELPFUL AND EFFICIENT
dealt with my query quickly and efficiently.
Asked if I needed any assistant with my husband and sorted it all out for me
January 18, 2026
Reply from Hays Travel - Tonypandy
Aww Thank you so much :) My Pleasure to make everything go as smoothly as possible for you both :)
Reply from Hays Travel - Tonypandy
Morning :) Thank you for your lovely words :)
Helpful friendly staff
Friendly helpful bubbly staff full of infornation on the hotel & area .
Highly recommened.
January 18, 2026
Reply from Hays Travel - Tonypandy
Aww Thank you so Much Anne :) Always My Pleasure :) I Luv Holidays :)
I love the fact that they go out of…
I love the fact that they go out of their way to help you with your booking and you know that if you are not certain of anything the girls in Tonypandy are always there to answer your questions.
January 14, 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your kind words we love working as a team :) you are a GEM :)
All the agents in the Tonypandy branch…
All the agents in the Tonypandy branch are very helpful and informative.
January 15, 2026
Reply from Hays Travel - Tonypandy
Hi Angela :) Thank you so much for your lovely words Regards Lesley :)
Leslie knows her job.She is always very…
Leslie knows her job.She is always very helpful and a pleasure to see.Really looking forward to our holiday in June.
January 12, 2026
Reply from Hays Travel - Tonypandy
Thank you for your kind review :)
Service was absolutely amazing I am…
Service was absolutely amazing I am very satisfied in all aspects
January 14, 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review :)
It was a pleasure getting you booked
Excellent service every time,that's why…
Excellent service every time,that's why I always go back to hays Tonypandy,
January 6, 2026
Reply from Hays Travel - Tonypandy
Thank you for your lovely review. It was a pleasure getting you booked as always :)
Lovely travel agent and staff so so…
Lovely travel agent and staff so so helpful fully recommend
January 11, 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your kind words. It was a pleasure getting you both booked. You're going to have a fantastic time! - Nadine
Reply from Hays Travel - Tonypandy
Hi Kelly :) Thank you for your lovely words always a pleasure - :)
Reply from Hays Travel - Tonypandy
Afternoon Nigel :) Thank you so much for your lovely words :) Regards Lesley :)
Booked my holiday with Jayne. Hays Travel.
Booked my holiday through this travel agent and couldn’t be happier. Professional, knowledgeable and truly experienced, Jayne handled every detail perfectly and gave great advice. I will definitely book in the Tonypandy branch again. Highly recommend this Travel Agency..
January 10, 2026
Reply from Hays Travel - Tonypandy
Hi Karen, thank you it was a pleasure to help you x
Would highly recommend
Nadine was so helpful, I couldn’t fault her! Nothing was too much of a trouble and gave us so many options and listened to exactly what we wanted!
Would highly recommend!!
January 8, 2026
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review!
It was an absolute pleasure getting you both booked up! - Nadine
Helpful and knowledgeable staff
January 6, 2026
Reply from Hays Travel - Tonypandy
Thank you! I'm glad we could help, and look forward to helping you in the future. Krystal :)
Fantastic service and informative
Fantastic service and informative, made the experience easy and exciting
December 30, 2025
Reply from Hays Travel - Tonypandy
Thank you for your lovely review :)
It was a pleasure getting you booked!
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