Super service and advice, time taken to allow 2 old fogies to be happy they were getting what we wanted, and make sure we missed nothing to make our trip the best. Always a pleasure to come here.... See more
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Charli was so helpful. She was very kind and patient as we looked for the best option for a cruise on the Norwegian Fjords. We found a package that consisted of everything my husband and I were lookin... See more
Company replied
Friendly, informative and helpful advice from Nadine who explained options available and gave great service throughout booking process. She took time to explain, answered questions regarding the cruis... See more
Company replied
As always very friendly staff in your tonypandy branch .Leanne booked my holiday excellent service thanks again dale.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
121a Dunraven Street, CF40 1AS, Tonypandy, United Kingdom
- 01443533040
4.9
Excellent
595 reviews
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Very friendly and helpful nothing is to…
Very friendly and helpful nothing is to much trouble for them
December 5, 2025
Reply from Hays Travel - Tonypandy
Aww Thank you so Much Linda :) you are a gem :)
Very happy with the service you…
Very happy with the service you provided when i was undecided where i wanted to go staff was very helpful in finding me a nice family holiday thanks so much Jane.
December 4, 2025
Reply from Hays Travel - Tonypandy
Thank you for your lovely review. It was my pleasure :) - Please let me know if I can do anything else for you - Jayne
We found Nadine in the Tonypandy store…
We found Nadine in the Tonypandy store was very helpful, and got everything sorted for us really quickly, so thank you Nadine
December 2, 2025
Reply from Hays Travel - Tonypandy
Thank you for your lovely review :)
Always a pleasure booking you both :)
Trip to Tonypandy
We traveled from Cardiff to the Tonypandy store to see Leslie but unluckily it was her day off, we were met by a colleague of Leslie’s named Nadine who was great couldn’t do enough for us , in the end we booked 2 holidays up. We’ll definitely travel again to Tonypandy to see someone in the store both ladies are a credit to Hays travel
November 23, 2025
Reply from Hays Travel - Tonypandy
Hi Andrew,
Thank you so much for your kind review. It was a pleasure serving you both! - Nadine
Holiday 2026
Staff very helpful looked for the best deal for our holiday also looked for other offers for us all in all a very good experience
November 28, 2025
Reply from Hays Travel - Tonypandy
Thank you for your lovely review and for your continued support.
Brillaint found the holiday i was…
Brillaint found the holiday i was looking for and very helpfull
November 25, 2025
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review! Always a pleasure booking you all. Thank you for your continued support - Nadine.
A very pleasant experience
A very pleasant experience , Leanne was friendly and sorted everything !!
November 8, 2025
Reply from Hays Travel - Tonypandy
Thank you for your lovely message :)
Reply from Hays Travel - Tonypandy
Thank you for your lovely review. We hope you have a wonderful holiday.
Excellent service
Jayne was very helpful and listened to everything we were looking for. She was happy to look into various queries and changes we wanted to make. Jayne stayed in contact before and after we booked. Very good service.
October 29, 2025
Reply from Hays Travel - Tonypandy
Thank you for your kind words it was a pleasure to help you with your booking.
Fab really pleased
Fab really pleased.
Booked what I needed thanks to the time and effort and lots of patience from Leanne in Tonypandy.
Thank you
October 23, 2025
Reply from Hays Travel - Tonypandy
Thank you for your kind review :)
It was a pleasure getting you booked
Lesley
Lesley, and the entire team at Tonypandy, are excellent in helping get the right holiday, at the right deal, they all work superbly well together as a team. Thank you 😊
October 29, 2025
Reply from Hays Travel - Tonypandy
Aww John :) Thank you so Much You are a Gem :)
What a fantastic experience
What a fantastic experience. She was absolutely amazing, helped me massively with her recommendations. Will definitely deal with Hays ongoing.
October 21, 2025
Reply from Hays Travel - Tonypandy
Aww Tracey :) You are a Gem A Very Sparkley one :)
Reply from Hays Travel - Tonypandy
Thank you Gina, thanks for taking the time to give this review, I'm always here to help, look forward to speaking to you soon :)
Excellent service
Excellent service, and everything explained from agent’s perspective down to personal experience. Will use this company again thank you
October 17, 2025
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely words :)
Friendly staff an efficienrt …
Friendly staff an efficient sorted everything out for us down to parking and insurance
October 22, 2025
Reply from Hays Travel - Tonypandy
Thank you Rhian :) for your lovely words :)
Reply from Hays Travel - Tonypandy
Thank you for your lovely review David! I hope Suzanne is feeling better - Nadine :)
Nadine has the personal touch and…
Nadine has the personal touch and always trys to give suggestions on deals what may work for us as a family.
October 19, 2025
Reply from Hays Travel - Tonypandy
Thank you so much for your lovely review! It is always a pleasure seeing you. Thank you for booking with us - Nadine :)
Cruise information🛳
Leslie and girls at branch gave information about various cruises and early bird option savings for 2026/27. Cruise booked early and savings made. Would recommend booking at this branch of Hays.
October 18, 2025
Reply from Hays Travel - Tonypandy
Hi Gareth. Thank you so much for your lovely review. It is always a pleasure seeing you and Lorraine! Thank you for your continued support :) - Nadine
Absolutely amazing experience with…
Absolutely amazing experience with Nadine ! Was so lovely x
October 9, 2025
Reply from Hays Travel - Tonypandy
Thank you for your lovely review Ffion.
I hope you have the best time on your first holiday as a family. It was a pleasure getting this booked for you :) - Nadine
Service with a smile from all at the…
Service with a smile from all at the Tonypandy branch . Credit the staff .
October 5, 2025
Reply from Hays Travel - Tonypandy
Aww thank you David! It was a pleasure serving you both
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