We can’t thank Teena enough for all her help in booking our holidays. She arranged a fabulous cruise for us and made the whole process so easy and stress-free. She has also booked our trip to C... See more
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We initially had a fairly vague idea of how we wanted our holiday to be and changed our mind several times during the booking process. Lynsey in the Troon office was both very helpful and patient and... See more
Company replied
All went well: I got an advice I needed on the holiday, chosen the destination, hotel and the dates of the journey. I received lots of attention from the advisor Lynsey ( Troon Hays Agency) Thank you... See more
Company replied
We went into the office to book a holiday with Lynsey on Thursday and she was on a day off. One of the other girls took our name and told us next day for Lynsey. We were greeted with a lovely smile an... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7a Church Street, KA10 6AU, Troon, United Kingdom
- 01292840295
4.9
Excellent
250 reviews
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Reply from Hays Travel - Troon
Thank you very much for your kind comments :)
Booked my holiday with Nicola,very…
Booked my holiday with Nicola,very pleasant & helpful
November 30, 2024
Reply from Hays Travel - Troon
Thank you for the kind comments :)
Teena was so helpful
Teena was so helpful, patient and knowledgeable and made the entire experience seamless - thank you Teena 😀
November 12, 2024
Reply from Hays Travel - Troon
Thank you so much for your review, We hope you have a fantastic girls trip away!
Fantastic service from Lynsey in Troon…
Fantastic service from Lynsey in Troon excellent thank you so very much..
November 6, 2024
Reply from Hays Travel - Troon
Thank you so much for the kind comments, much appreciated :)
As regular customers we are always…very welcome
As regular customers we are always welcomed. We were happy to help with training.
November 1, 2024
Reply from Hays Travel - Troon
Thank you for your patience and lovely comments :)
The personal touch from Nicola
The personal touch from Nicola, who couldn't do enough for us.
Helpful, friendly, professional, knowledgeable and thorough characterises her to a T.
October 31, 2024
Reply from Hays Travel - Troon
Thank you for the lovely comments :)
Your rep took time to explain…
Your rep took time to explain everything and was very helpful
October 24, 2024
Reply from Hays Travel - Troon
Thank you for the lovely comments :)
Superb service with utmost efficiency
No fuss, convenience, great to be able to plan my entire holiday under one roof…
October 1, 2024
Reply from Hays Travel - Troon
Thank you so much for the lovely comments much appreciated
Travel agent very helpful and…
Travel agent very helpful and knowledgeable.
Spent time getting a holiday which was right for me.
Whole experience great due to the travel agent
September 22, 2024
Reply from Hays Travel - Troon
Thank you for the kind comments :)
Very helpful and explained everything…
Very helpful and explained everything clearly
September 10, 2024
Reply from Hays Travel - Troon
Thank you for the lovely comments :)
Abby was very helpful
Abby was very helpful. I do feel that certain airlines are pushed though. I did email about another holiday with a different flight, we preferred to fly from Prestwick, but same hotel which was cheaper but have had no reply.
August 31, 2024
Reply from Hays Travel - Troon
Thank you for the review. I am glad we managed to resolve the matter instore. Many Thanks :)
Excellent service…
Lynsey our travel rep was excellent from start to finish. She listened to our requests and came up with great recommendations that suited us perfectly from flights, accommodation, transfers etc.to fast track at the airport.
August 20, 2024
Reply from Hays Travel - Troon
Thank you for the kind comments much appreciated :)
Nicola was really helpful and made us…
Nicola was really helpful and made us feel relaxed and informed
August 24, 2024
Reply from Hays Travel - Troon
Thank you for your kind comments :)
Reply from Hays Travel - Troon
Thank you for the lovely review :)
Exceptional Troon
Lynsey at Troon was exceptional. Working under the pressure of being on her own, including manning the bureau du change, nothing was too much trouble and she found the perfect holiday for us making it a truly wonderful experience
August 3, 2024
Reply from Hays Travel - Troon
Mr Roberts thank you so much for the kind comments, very much appreciated :)
Paris birthday bash
We got our trip to Paris at the time and price we wanted. Staff were helpful and understanding.
August 12, 2024
Reply from Hays Travel - Troon
Thank you for the lovely comments:)
Good customer service
Nicola in Troon was very helpful and knowledgeable and great customer service.
August 18, 2024
Reply from Hays Travel - Troon
Thank you for the kind comments :)
Excellent customer service
Nicola offered many different options for our wee break away within our budget & age ranges. Professional & friendly service as always.
August 2, 2024
Reply from Hays Travel - Troon
Thank you for your kind comments :)
Assistant Lyndsay was very pleasant Quick get away
Assistant Lyndsay was very pleasant, helpful in finding the holiday we booked. Also gave advice re travel money. She was on her own and had to deal with other clients as well as us and did so with ease.
August 6, 2024
Reply from Hays Travel - Troon
Thank you for the kind comments, much appreciated :)
Great service in Troon
Great service in Troon , very helpful and told me all I need to know about the holiday.
July 23, 2024
Reply from Hays Travel - Troon
Thank you for the kind comments :)
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