Hays Travel - Troon Reviews 

250
TrustScore 5 out of 5

4.9

7a Church Street, KA10 6AU Troon, GB


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Rated 5 out of 5 stars

We can’t thank Teena enough for all her help in booking our holidays. She arranged a fabulous cruise for us and made the whole process so easy and stress-free. She has also booked our trip to C... See more

Company replied

Rated 5 out of 5 stars

We initially had a fairly vague idea of how we wanted our holiday to be and changed our mind several times during the booking process. Lynsey in the Troon office was both very helpful and patient and... See more

Company replied

Rated 5 out of 5 stars

All went well: I got an advice I needed on the holiday, chosen the destination, hotel and the dates of the journey. I received lots of attention from the advisor Lynsey ( Troon Hays Agency) Thank you... See more

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Rated 5 out of 5 stars

We went into the office to book a holiday with Lynsey on Thursday and she was on a day off. One of the other girls took our name and told us next day for Lynsey. We were greeted with a lovely smile an... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 7a Church Street, KA10 6AU, Troon, United Kingdom

  • 01292840295

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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4.9

All reviews

(250)

125,148 reviews in the last 12 months

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Rated 5 out of 5 stars

My Canadian Booking

My booking was carried out extremely efficiently. Everything was explained in Great detail. Lyndsay has obviously been in her job a long time as she carried out her task in an expert manner

July 10, 2024
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Reply from Hays Travel - Troon

Thank you very much for the kind comments :) Much appreciated

Rated 5 out of 5 stars

Ross is efficient

Ross is efficient, knowledgeable and a nice person. Two trainee's in the office also, one of them i know...She'll be great.
The lady that handles the foreign exchange, also very nice to deal with. I won't be booking with any other travel agent again.

Some background music would add to the experience.

July 5, 2024
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Reply from Hays Travel - Troon

Thank you for the lovely comments :)

Rated 5 out of 5 stars

Super efficient and friendly service

Super efficient and friendly service. Answered all the questions I had straight away and responded to all requested details. It's great to get customer service that makes you feel even more excited about booking a holiday in the sun! Charming and reliable !

June 28, 2024
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Reply from Hays Travel - Troon

Thank you for the lovely comments, much appreciated :)

Rated 5 out of 5 stars

Great team in Troon and the help from…

Great team in Troon and the help from the new boy Ross Milligan was second to non.
Great help in tweaking our holiday to what we wanted and all with a smile.
Wonderful service and I can’t speak highly enough of Ross.

June 28, 2024
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Reply from Hays Travel - Troon

Thank you for the kind comments, much appreciated :)

Rated 5 out of 5 stars

Both travel agents in Troon are…

Both travel agents in Troon are excellent, prior to our recent week in Sorrento Nicola organised all our documents and passes for our phone.
Lynsey, is absolutely excellent and quick to follow up, a lovely lady to deal with. In all a great Branch.

June 25, 2024
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Reply from Hays Travel - Troon

Thank you so much for the lovely comments, very much appreciated :)

Rated 5 out of 5 stars

Lynsey was amazing

Lynsey was amazing! She went through all the options with us, spent time explaining everything about the cruise.

May 30, 2024
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Reply from Hays Travel - Troon

Thank you so much for the lovely comments, really appreciated :)

Rated 5 out of 5 stars

A great holiday from start to finish

A great holiday from start to finish, the team from Hayes Travel were superb, started the ball rolling from our inquiry.
P & O were very good and kept us up to date with everything, from our travel to what we booked onboard for the cruise.
Excellent service, we booked for next year too !

April 19, 2024
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Reply from Hays Travel - Troon

Thank you for the lovely comments :)

Rated 5 out of 5 stars

Super helpful

Lyndsey was a delight to talk to and book our holiday , nothing was too much bother and she did everything for us, truly professional but very approachable , didn’t feel rushed and completed our booking

April 23, 2024
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Reply from Hays Travel - Troon

Thank you for the lovely comments, very much appreciated :)

Rated 4 out of 5 stars

Flights Booked

In the end the booking was made as I requested however it took some time and, I presume, head office had to do it which took some extra time.

April 19, 2024
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Reply from Hays Travel - Troon

Thank you for your comments

Rated 5 out of 5 stars

A recent off the cuff visit to hays…

A recent off the cuff visit to hays travel in Troon after seeing a add for Tenerife few weeks ago ,Lynsey sourced the deal went through it all and got us booked up ,Lindsay even stayed on after her finish time to get all sorted and booked ,a credit to her professional and pleasurable personality in our first overseas holiday together after 20 years marriage (we had dogs) thank you Lynsey and hays travel

March 24, 2024
Hays Travel - Troon logo

Reply from Hays Travel - Troon

Thank you for the very kind comments, much appreciated :)

Rated 5 out of 5 stars

Brilliant customer service

Nicola went above and beyond. She has booked so many holidays for us over the years and has always been very understanding and knowledgeable. Thanks again much appreciated

March 22, 2024
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Reply from Hays Travel - Troon

Thank you for the kind comments, much appreciated :)

Rated 5 out of 5 stars

Second time we have booked a holiday…

Second time we have booked a holiday through Hays in Troon. All the staff are so friendly. Lynsey was so helpful and accommodating to my list of must haves! She made sure that we got the perfect holiday within our budget with no pressure to book there and then. Will definitely use Hays for any future holidays

March 20, 2024
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Reply from Hays Travel - Troon

Thank you for the kind comments, very much appreciated :)

Rated 5 out of 5 stars

Lynsey in Hays Troon was very…

Lynsey in Hays Troon was very knowledgeable about Benalmadena and found us the best hotel for our requirements. She told us about the best eating places and spent time finding us the best deal and travel times. I will be recommending her to my friends

March 7, 2024
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Reply from Hays Travel - Troon

Thank you for the kind comments Mrs Birkhead, very much appreciated ;)

Rated 5 out of 5 stars

Great service

We got great help from Lynsey when booking our holiday to Tenerife, she went out of her way to help with some very specific requests we had, nothing was a problem.

February 14, 2024
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Reply from Hays Travel - Troon

Thank you for kind comments, very much appreciated :)

Rated 5 out of 5 stars

Politeness and positive can do attitude…

Politeness and positive can do attitude from Lindsey in Troon .was only going in to ask for some details and was more than happy with the service I received ,so went ahead and booked on the spot with absolutely no pressure to do so would highly recommend your services to anyone

February 2, 2024
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Reply from Hays Travel - Troon

Thank you so much for the kind comments, much appreciated :)

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